Director of Day Services & Community Programs

Wayne ARC; Village of Newark (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Training

Bereavement Leave

Referral Bonus

Employee Assistance

Job summary

Wayne ARC is seeking a Director of Day Services to lead development, operation, and oversight of Day Services programs, including Day Habilitation, Community Support Programs, Employment Services, and Transportation in New York. You will supervise program managers, guide staffing, ensure quality, and maintain compliance with regulations.

The role emphasizes collaboration with agency leadership, budget oversight, and program reporting to support independence and community inclusion for

Qualifications

• Bachelor's Degree in Human Services or a related field.
• Five years' supervisory experience.
• Three years' experience working in human services programs.
• Equivalent combinations of education and experience may be considered.
• Must possess a valid, NYS Driver's License that meets agency approved driver standards.

Responsibilities

• Provides administrative supervision, direction, and support to managers of assigned programs.
• Provides oversight of program staffing, including hiring recommendations, staff development, supervision, and performance management through assigned managers.
• Ensures the provision of quality, individualized, person-centered services that promote independence and community inclusion.
• Ensure program compliance with applicable laws, regulations, contract, Agency policies, and procedures.
• Acts as program liaison to auditing officials and the Agency's Quality Assurance Department, ensuring appropriate follow-up and timely corrective action for findings.
• Develops, implements, and evaluates program policies and procedures in accordance with applicable regulations and Agency requirements.
• Oversees program budgets, monitors financial performance, and ensures responsible use of Agency resources.
• Ensures timely and accurate completion of required billing, documentation, and program reporting.
• Monitors program performance, identifies operational concerns, and ensures appropriate follow-up and resolution.
• Oversees the development, operations, and evaluation of assigned programs and implements improvements to support service quality and operational effectiveness.
• Collaborates with Agency leadership and other departments to support coordinated services, address operational needs, and implement Agency initiatives.
• Communicates significant program issues, performance concerns, and operational needs to the Vice President of Operations.
• Performs other duties as assigned.

Skills

Bachelor's degree in Human Services

Five years supervisory experience

Three years experience in human servic

NYS Driver's License

Education

Bachelor's Degree in Human Services

Job description

Wayne ARC is seeking a Director of Day Services to lead development, operation, and oversight of Day Services programs, including Day Habilitation, Community Support Programs, Employment Services, and Transportation in New York. You will supervise program managers, guide staffing, ensure quality, and maintain compliance with regulations.

The role emphasizes collaboration with agency leadership, budget oversight, and program reporting to support independence and community inclusion for