Director of CX Research & AI-Driven Insights

Scorpion Therapeutics; Bothell (WA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Bonus plan (20% target)

401(k) matching

Medical/dental/vision insurance

Paid vacation and holidays

Parental leave

Caregiver leave

Job summary

Scorpion Therapeutics is seeking a leader for the CX Research capability to drive human-centered research across product experiences. You will mentor researchers and collaborate with data/analytics to incorporate insights from telemetry and qualitative studies.

The role requires senior-level expertise in qualitative and quantitative methods, leadership experience, and a track record of applying AI-enabled approaches to research. On-site in Bothell, WA with opportunities for strategic impact.

Qualifications

• Experience leading and mentoring research teams with a strong human-centered focus.
• Proven ability to design and execute qualitative and quantitative studies.
• Experience applying statistics to behavioral data and telemetry.

Responsibilities

• Lead, develop, and mentor the CX Research capability; foster curiosity, rigor, and evidence-based advocacy.
• Hands-on design, execution, and analysis of qualitative research and experiments; apply quantitative analysis to telemetry data.
• Mine and analyze telemetry/behavioral usage data with qualitative evidence.
• Operationalize AI-enabled research methods with ethical rigor and automated workflows.
• Evaluate and pilot AI research tools with defined adoption metrics.
• Define and own enterprise measurement strategy for AI/solution adoption.
• Collaborate with cross-functional teams on planning, prioritization, and resourcing.
• Work with data/analytics to understand colleagues’ needs and improve experience.
• Monitor trends in behavior, workplace tech, and AI adoption; translate findings into recommendations.

Skills

UX research leadership

Qualitative research

Quantitative research

Statistical analysis

Cross-functional collaboration

Data storytelling

Education

Bachelor’s degree in a research/human-centered field

Advanced degree in life sciences or related field

Tools

Python

R

Qualtrics

SPSS

Job description

Scorpion Therapeutics is seeking a leader for the CX Research capability to drive human-centered research across product experiences. You will mentor researchers and collaborate with data/analytics to incorporate insights from telemetry and qualitative studies.

The role requires senior-level expertise in qualitative and quantitative methods, leadership experience, and a track record of applying AI-enabled approaches to research. On-site in Bothell, WA with opportunities for strategic impact.