Director of Customer Growth & Partnerships

Movn Health; New York (NY); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Unlimited PTO

Travel reimbursement

Home office stipend

Stock options

Job summary

Movn Health is seeking a Director of Customer Success to drive revenue growth through strategic partner relationships. This remote role focuses on the Northeast/Mid-Atlantic and national accounts, reporting to the CEO, with substantial travel expected.

You will own onboarding, ongoing engagement, renewals, and expansion, translating clinical outcomes into business value for payers and providers. Build a scalable CS function as client volume grows, and help shape market-facing programs and

Qualifications

• 7–10 years in customer success, account management, or provider/payer relations in digital health, cardiovascular care, or chronic disease management.
• Proven ability to grow a book of business ≥$2M through referrals, renewals, and expansion.
• Experience navigating hospital systems, cardiology groups, and payer-provider dynamics.
• Clinical or allied health background a meaningful plus.

Responsibilities

• Own the post-sale lifecycle: onboarding, engagement, renewals, and expansion.
• Drive referrals, upsells, and new logo opportunities with existing relationships.
• Collaborate with CEO on revenue strategy and payer contracting insights.
• Act as a field intelligence hub for market feedback to marketing, ops, and contracts.
• Lead a future team as volume grows and scale onboarding playbooks.

Skills

Relationship management

Revenue growth

Healthcare partnerships

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree

MBA / MHA preferred

Job description

Movn Health is seeking a Director of Customer Success to drive revenue growth through strategic partner relationships. This remote role focuses on the Northeast/Mid-Atlantic and national accounts, reporting to the CEO, with substantial travel expected.

You will own onboarding, ongoing engagement, renewals, and expansion, translating clinical outcomes into business value for payers and providers. Build a scalable CS function as client volume grows, and help shape market-facing programs and