Director of Constituent Data & CRM Strategy

The Jewish Federation of Greater Los Angeles; Los Angeles (CA); On-site; USD 120,000 - 155,000; Full time

Job summary

The Jewish Federation of Greater Los Angeles is seeking a Director of Constituent Information Management to lead the Business Intelligence Group. You will oversee CRM data updates, reporting, and data delivery, while directing training, data hygiene, and system upgrades to support fundraising and engagement goals.

Reporting to the VP of Data Operations & Strategy, you will work across departments to improve processes, analyze campaigns and events, and drive data-driven decision making for the

Qualifications

• Experience supervising staff and leading cross-department projects.
• Strong communication skills, both written and oral.
• Experience with CRM data governance and data quality.

Responsibilities

• Oversee CRM data updates, reporting, and data delivery.
• Develop training materials and user support for CRM users.
• Direct data import, data hygiene, and system upgrades.
• Collaborate with BI, Campaign, and IT for analytics and reporting.

Skills

Data management

CRM systems

Team supervision

Excel & Office

Data analysis

Education

Bachelor's degree in information systems or related field

Tools

Blackbaud CRM

Microsoft Excel

Job description

The Jewish Federation of Greater Los Angeles is seeking a Director of Constituent Information Management to lead the Business Intelligence Group. You will oversee CRM data updates, reporting, and data delivery, while directing training, data hygiene, and system upgrades to support fundraising and engagement goals.

Reporting to the VP of Data Operations & Strategy, you will work across departments to improve processes, analyze campaigns and events, and drive data-driven decision making for the