Admission Coordinator

Bristol Hospice; New Albany (IN); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Tuition reimbursement

PTO and paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA and 401(k)

Job summary

Bristol Hospice is hiring for a full-time hourly position in New Albany, IN. The role involves triaging patient and family calls, initiating referrals, and coordinating with insurers and hospital staff. The ideal candidate has hospice and admissions experience, is 18+, and may have a PR certification.

Expect standard benefits including paid time off, holidays, and progressive training opportunities. This opportunity supports Southern Indiana communities and requires compliance with care

Qualifications

• At least one year of hospice experience.
• At least two years of admissions experience.
• Must be 18 years old or older.
• PR certification preferred.

Responsibilities

• Triage the incoming calls from patients and families.
• Initiate the referral process and verify insurance.
• Act as liaison between private, HMO or federally funded insurance companies and the agency.
• Coordinate with hospital case managers to provide resource options for services.
• Accept referrals for agency services from medical staff, physicians, hospital discharge planners and private individuals.
• Verify MD licensure.
• Keep the Executive Director informed of day-to-day activities and insurance issues.
• Ensure compliance with regulatory, licensing and accreditation standards.
• Participate in performance improvement activities as directed by the Executive Director.
• Collect data from clinical records for insurance verification and treatment planning.
• Assist with new hire orientation.
• Co-facilitate interdisciplinary team meetings with the Executive Director.

Skills

Hospice admissions

Insurance verification

Communication skills

Regulatory compliance

Tools

PR certification

Job description

Job Details

Location: Bristol Hospice, Indiana, IN - New Albany, IN 47150

Position type: FT Hourly

Salary range: $20.00 - $25.00 per hour

Shift: Any

Coverage area: Southern Indiana

Schedule: Monday – Friday, 10am – 6pm

Responsibilities

• Triage the incoming calls from patients and families
• Initiate the referral process and verify insurance
• Act as liaison between private, HMO or federally funded insurance companies and the agency
• Act as liaison for hospital case managers providing resource information options to coordinate services
• Accept referrals for agency services from medical office staff, physicians, hospital discharge planners and private individuals
• Verify MD licensure
• Keep the Executive Director informed of day‑to‑day activities, insurance case issues and patient care concerns
• Work with the Executive Director to maintain compliance with all regulatory, licensing and accreditation requirements
• Actively participate in performance improvement activities as directed by the Executive Director
• Collect data from clinical records and field staff for insurance verification, treatment plans and services needed by patients
• Assist with new hire orientation
• Co‑facilitate interdisciplinary team meetings with the Executive Director as needed
• Monitor census and track home‑care admissions, discharges, certification and re‑certification dates and provide this information to the interdisciplinary team
• Coordinate OASIS transmission to the state and ensure compliance with regulatory guidelines
• Participate in community activities such as health fairs, conventions, community education programs and other events as assigned by the Executive Director
• All other duties as assigned

Requirements

• At least one (1) year of hospice experience
• At least two (2) years of admissions experience
• Must be 18 years old or older
• PR certification preferred

Benefits

• Tuition reimbursement
• PTO and paid holidays
• Medical, dental, vision, life insurance and more
• HSA and 401(k) available
• Mileage reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

Company Culture

• Integrity: Honest and professional
• Trust: We count on each other
• Excellence: We strive to do our best and look for ways to improve and excel
• Accountability: Accept responsibility for our actions, attitudes and mistakes
• Mutual respect: Treat others the way we want to be treated

EEOC Statement

Bristol Hospice is an equal‑opportunity employer. Our success depends on our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.