Director of Communications

iQor; United States; Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

iQor is seeking a Director of Communications to shape and execute a strategic plan that drives revenue growth and strengthens brand equity. The role provides guidance to senior executives and collaborates with other communication leaders to ensure coordinated initiatives across the organization.

Ideal candidates will have strong leadership, exceptional written and verbal communication skills, and a track record of managing crisis communications, stakeholder relationships, and emerging

Qualifikationen

• Proven experience in strategic communication, preferably in a BPO or related industry.
• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Proficiency in digital communication tools and platforms.
• Crisis management experience and the ability to remain calm under pressure.
• Familiarity with industry trends and emerging communication technologies.
• Strong interpersonal skills for building relationships with internal and external stakeholders.

Aufgaben

• Develop and execute a comprehensive communication strategy aligned with the company's goals and objectives.
• Identify key messages and audiences to ensure effective and consistent communication.
• Oversee internal communications to foster transparency and engagement among employees.
• Manage external channels (website, social media, press releases) to ensure branding alignment.
• Handle media relations, crisis communication, content creation, and executive messaging; maintain brand consistency.

Kenntnisse

Strategic communication

Leadership

Written & verbal communication

Digital communication tools

Crisis management

Industry trends

Stakeholder relations

Ausbildung

Bachelor's degree in communications/public relations/marketing

Master's degree (preferred)

Jobbeschreibung

The Director of Communications plays a crucial role in shaping the company's success by crafting and implementing a strategic communication plan that drives significant revenue growth and enhances the organization's brand equity. This position entails offering strategic guidance to senior executives and business leaders on intricate communication matters and collaborating closely with other communication leaders to ensure the harmonious execution of communication initiatives that align with the company's business strategies and objectives. Effective leadership and influence are essential in navigating a dynamic and complex business environment, particularly within a multinational context, and among a diverse employee population.

Responsibilities:

The Director of Communications is responsible for developing and executing a comprehensive communication strategy aligned with the company's goals and objectives. This involves identifying key messages and target audiences to ensure effective and consistent communication. They oversee internal communication efforts to foster transparency and engagement among employees through newsletters, emails, and town hall meetings, keeping them informed about company updates and policies. For external communication, they manage various channels, including the company website, social media, and press releases, ensuring alignment with the company's branding and values. Additionally, they handle media relations, crisis communication, content creation, and executive messaging, all while maintaining brand consistency, engaging with stakeholders, managing budgets, measuring effectiveness, and ensuring compliance with legal and regulatory requirements.

Skills Requirements:

• Proven experience in strategic communication, preferably in a BPO or related industry.
• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Proficiency in digital communication tools and platforms.
• Crisis management experience and the ability to remain calm under pressure.
• Familiarity with industry trends and emerging communication technologies.
• Strong interpersonal skills for building relationships with internal and external stakeholders.

Education Requirements:

Relevant experience or bachelor's degree in communications, public relations, marketing, or a related field. Master's degree is a plus.