Director of Clinical Trials Solutions

ProofPilot, Inc.; Boston, Northern (MA, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

ProofPilot, Inc. is hiring a Solutions Consultant with a strong clinical trials and technology background. The role centers on turning complex operational problems into workable solutions, delivering tailored demonstrations, and partnering with Sales to advance opportunities.

You will interact with sponsors, CROs, and sites, and work closely with Product to influence the roadmap. You will learn the platform deeply, understand client pain points, and craft tailored recommendations.

Qualifications

• Bachelor's degree in Life Sciences, IT, or a related field.
• 3–5 years of experience in a solutions consulting or similar role, preferably in clinical trials or healthcare technology.
• 2–3 years of experience working at a sponsor supporting clinical studies.
• Strong understanding of clinical trial processes and regulations.
• Excellent communication and presentation skills.
• Ability to translate complex technical concepts into clear, client-friendly language.
• Proven ability to manage multiple projects and meet deadlines.
• Willingness to travel as needed.

Responsibilities

• Become the product expert. Develop deep, hands-on mastery of the full platform, including configuration options, workflows, integrations and limits.
• Understand client pain points thoroughly by learning sponsor, CRO, and site realities and shaping recommendations.
• Lead discovery and solution design with structured sessions and mapped requirements.
• Deliver compelling demos through story-driven presentations for diverse audiences from operations to executives.
• Support the sales cycle by partnering on RFPs, RFIs, sandbox evaluations, and scoping.
• Bridge clients and Product by feeding feedback and market insights to roadmap.
• Enable handoffs to delivery with clear documentation and seamless transitions to Customer Success and implementation teams.
• Build scalable assets such as demo environments and internal training materials.

Education

Bachelor's degree in Life Sciences, Information Technology, or a related field

Job description

ProofPilot, Inc. is hiring a Solutions Consultant with a strong clinical trials and technology background. The role centers on turning complex operational problems into workable solutions, delivering tailored demonstrations, and partnering with Sales to advance opportunities.

You will interact with sponsors, CROs, and sites, and work closely with Product to influence the roadmap. You will learn the platform deeply, understand client pain points, and craft tailored recommendations.