Director of Clinical Services

everbloommc; Salem (OR); On-site; USD 90,000 - 105,000; Full time

Job summary

Everbloom Memory Care is seeking an experienced RN to serve as Director of Clinical Services, partnering with the Administrator to own the clinical department. This hands-on leadership role focuses on developing systems, overseeing resident care, and ensuring timely interventions as the community grows from 22 toward 30 residents.

The ideal candidate will lead medication management, staff development, assessments, admissions, on-call support, and collaborations with physicians, hospitals, and

Qualifications

• Current Oregon RN license in good standing.
• Memory Care, Assisted Living, RCF, long-term care, hospice, home health or similar experience preferred.
• Clinical leadership experience strongly preferred.
• Strong resident-assessment skills.
• Strong medication-management knowledge.
• Experience educating or supervising clinical/care staff preferred.
• Excellent organization and time-management abilities.
• Strong clinical judgment.
• Excellent communication with families and healthcare professionals.
• Ability to work independently and take initiative.
• Dependable, accountable and solution-oriented.

Responsibilities

• Provide leadership and oversight of resident clinical care.
• Maintain compliant and survey-ready clinical systems.
• Monitor residents for changes and ensure timely intervention.
• Coordinate with physicians, pharmacies, hospice, home health and other healthcare providers.
• Ensure orders, documentation, assessments and follow-ups are accurate.
• Identify clinical risks and implement solutions.
• Participate in quality assurance and compliance activities.
• Serve as primary clinical resource for Administrator and care team.
• Own clinical deadlines without routine follow-up.
• Independently complete prospective resident clinical assessments.
• Review medical records, medications, diagnoses and care requirements.
• Communicate with hospitals, discharge planners, families and providers.
• Coordinate clinical preparation for new residents.
• Ensure medications and staff education addressed for move-in.
• Complete appropriate post-admission clinical follow-up.
• Lead training and development of medication technicians.
• Maintain competencies and continued education.
• Conduct audits of med system, MAR and documentation.
• Identify med errors and implement education.
• Provide ongoing clinical education to caregivers and staff.
• Develop a confident and accountable medication team.
• Identify staff training needs and implement education.
• Assist with clinical orientation of new employees.
• Reinforce documentation and resident-care expectations.
• Hold clinical staff accountable while maintaining supportive team.
• Help develop systems to improve resident outcomes.

Skills

Clinical leadership

RN license

Memory Care

Admissions

Team development

Quality assurance

Care coordination

Documentation

On-call duties

Communication

Assessment skills

Time management

Education

Oregon RN license

Nursing degree

Tools

MAR system

Job description

Everbloom Memory Care is seeking a strong, experienced and highly proactive Registered Nurse (RN) to
serve as our Director of Clinical Services. We currently serve approximately 22 residents and are growing
toward 30 residents. Our community has a strong full-time Administrator overseeing facility operations. We
are seeking an RN who can partner with the Administrator and take independent ownership of the clinical
department. This is a hands-on clinical leadership role for an RN who is organized, responsive, comfortable
making decisions and able to keep clinical responsibilities moving forward without constant direction from
ownership.

Clinical Department Leadership

• Provide leadership and oversight of resident clinical care.
• Maintain organized, compliant and survey-ready clinical systems.
• Monitor residents for changes in condition and ensure timely intervention and follow-up.
• Coordinate with physicians, pharmacies, hospice, home health and other healthcare providers.
• Ensure orders, documentation, assessments and clinical follow-ups are accurate and timely.
• Identify clinical risks and proactively implement solutions.
• Participate in quality assurance and compliance activities.
• Serve as the primary clinical resource for the Administrator and care team.
• Take ownership of clinical deadlines and responsibilities without requiring routine follow-up from ownership.

Assessments & Admissions

• The Director of Clinical Services is expected to independently own the clinical assessment and admission process rather than routinely relying on ownership to perform assessments.
• Independently complete prospective resident clinical assessments.
• Review medical records, medications, diagnoses, behaviors and care requirements.
• Determine clinical appropriateness for admission within facility admission criteria.
• Communicate directly with hospitals, discharge planners, families, placement agencies and healthcare providers.
• Respond promptly to new referral and assessment opportunities.
• Partner with the Administrator in admission decisions.
• Coordinate clinical preparation for new residents.
• Ensure medications, orders, care needs and staff education are appropriately addressed for move-in.
• Complete appropriate post-admission clinical follow-up.

Med Tech Training & Clinical Education

• Lead training and development of medication technicians.
• Maintain required competencies and continued education.
• Conduct medication-system, MAR and documentation audits.
• Identify medication errors, determine contributing factors and implement corrective education.
• Ensure med techs understand appropriate escalation and change-of-condition procedures.
• Provide ongoing clinical education to caregivers and medication staff.
• Develop a confident and accountable medication team.

Clinical Oversight & Staff Development

• Identify staff training needs and implement education.
• Support caregivers and med techs with challenging resident situations.
• Assist with clinical orientation of new employees.
• Reinforce documentation and resident-care expectations.
• Hold clinical staff accountable while maintaining a supportive team environment.
• Help develop systems that improve resident outcomes and reduce preventable clinical issues.

On-Call & Scheduling Support

• Participate in clinical on-call responsibilities.
• Provide appropriate clinical guidance after hours when needed.
• Partner with the Administrator regarding clinical staffing needs.
• Assist in ensuring adequate clinical coverage.
• Develop staff's ability to manage routine situations appropriately and recognize when RN/provider intervention is necessary.

Admissions, Marketing & Census Growth

• Partner with the Administrator to support appropriate census growth from approximately 22 toward 30 residents.
• Develop strong relationships with hospitals, discharge planners, placement agencies, hospice, home health and other referral partners.
• Participate in tours and family meetings when clinical expertise is beneficial.
• Help families understand how Everbloom can safely meet their loved one's needs.
• Participate in appropriate networking and community outreach.
• Represent Everbloom professionally in the healthcare community.
• Help make the referral-to-admission process responsive, professional and efficient.

Qualifications

• Current Oregon RN license in good standing.
• Memory Care, Assisted Living, RCF, long-term care, hospice, home health or similar experience preferred.
• Clinical leadership experience strongly preferred.
• Strong resident-assessment skills.
• Strong medication-management knowledge.
• Experience educating or supervising clinical/care staff preferred.
• Excellent organization and time-management abilities.
• Strong clinical judgment.
• Excellent communication with families and healthcare professionals.
• Ability to work independently and take initiative.
• Dependable, accountable and solution-oriented.

Compensation

$90,000-$105,000/year + $500 per successful admission
PLUS $500 bonus for each successful resident admission.

Who Will Be Successful Here?

We are looking for an RN who wants to lead, not simply complete nursing tasks.
Our ideal RN sees what needs attention and takes responsibility for getting it completed. They develop their
team, anticipate problems, meet deadlines and keep the clinical department organized.
Our goal is to have a strong partnership between our Administrator and Director of Clinical Services,
allowing each leader to take ownership of their department while working together to provide exceptional
resident care and grow the community.
If you are an RN who enjoys clinical leadership, developing staff, working with families and helping build a
strong Memory Care community, we would love to meet you.