Director of Clinical Services

Volunteers of America National Services; Kentucky; On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

403(b) plan

Paid Time Off

Life Insurance

Employee Assistance Program

Wellness incentives

Early pay option

Referral bonuses

Scholarship opportunities

Job summary

Senior CommUnity Care of Northern Kentucky PACE, a program of Volunteers of America National Services, seeks a Director of Clinical Services in Florence, KY. You will provide direction, coordination, and supervision of nursing and clinical services to residents/clients, ensuring quality care, regulatory compliance, and collaboration with the Interdisciplinary Team.

The role requires BSN, RN license, CPR, and 4+ years of nursing and management experience, with a focus on improving participant

Qualifications

• BSN from an accredited nursing program; RN license active in Kentucky.
• CPR certification required.
• 4+ years of nursing experience with frail/elderly populations.
• 4+ years of nurse management experience preferred.

Responsibilities

• Oversee clinical services and nursing care across the PACE clinic, homecare, and medication departments.
• Provide leadership, supervision and mentorship to the PACE Clinic Manager, Homecare Manager, and nursing staff.
• Coordinate with the Interdisciplinary Team and external providers to ensure high-quality participant care.

Skills

Relationship building

Team leadership

Staff coaching

Nursing leadership

Communication

Education

BSN Nursing

Job description

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Director of Clinical Services

• Posted on September 4, 2026

Locations

Showing 1 location

Senior Community Care of Northern Kentucky
Florence, KY 41042, USA

• Nursing
• Full-Time
• Requisition #: DIREC008463

Description

Care with Heart. Work with Purpose.

JoinThe Senior CommUnity Care of Northern Kentucky PACE as a Director of Clinical Services inFlorence, KY. This is more than a job! It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. The Director of Clinical Services oversees clinical services that support the ability of PACE participants to live independently in the community for as long as possible. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you.

Senior CommUnity Care of Northern Kentucky PACE is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years.

Pay Range: $90,000 - $115,000, based on experience

What We Offer

• 403(b) with discretionary contribution
• Paid Time Off (Vacation, Holiday Personal & Sick Days)
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

About the Job: The PACE Director of Clinical Services provides direction, coordination, supervision and implementation of professional and supportive services to residents/clients using nursing theory and process in accordance with the Kentucky RN Scope of Practice. The Director of Clinical Services assures the Senior Community Care PACE participants are treated with respect and dignity, recognizing individual needs and encouraging independence. The position will perform initial and ongoing assessment of physical & psychosocial needs, collaborate and coordinate with collaborate with other members of the PACE Interdisciplinary Team, healthcare system and and agencies and care providers as needed. The position will oversee the care, counsel and health teaching of the ill, injured, or infirm and maintenance of health and/or prevention of illness of PACE participants.

Required Qualifications:

• Strong ability to create, build and maintain relationships at all levels.
• Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
• Must have a valid driver’s license, proof of insurance and have means of transportation.
• Education: Graduate of a school of professional nursing program required with Bachelors of Science Registered Nursing (BSN). Current State Registered Nurses License and Cardio Pulmonary Resuscitation (CPR) certification required.
• Experience: A minimum of four (4) years’ experience in working with the frail or elderly population required. At least four (4) years of nurse management experience in a hospital, nursing home or community-based setting is strongly preferred. Proven experience leading a team of professionals.
• Provides oversight and direction of the overall operational and clinical effectiveness of the PACE clinic, homecare department, and medication department.
• Provides oversight, management, and coordination of the consistency and quality of the twenty-four (24) hour care provided to program participants.
• Provides direct supervision and support of the PACE Clinic Manager, Homecare Manager, and assures effective functioning of the medication department. Provides clinical oversight of nursing and personal care to participants in the PACE Center working under the supervision of the Center Director or designee.
• Oversees the provision of nursing care to ensure all ordered, approved, or care planned nursing care and services are delivered timely and in accordance with nursing standards or practice.
• In conjunction with the Medical Director and and/or other Primary Care providers, develops policies and guidelines for participant care (e.g., triage, disease management, adherence to NPA and state model practices).
• Develops and oversees the implementation of clinical and other programs to improve participant outcomes and/or improve the quality and effectiveness of care provided, including but not limited to utilization management, residential care coordination, end-of-life/palliative care program, advanced care planning, etc.
• Under the direction of the Executive Director, is accountable for meeting established financial, operational, and quality targets.
• Functions as an engaged member of the SCCNKY PACE leadership team. Coordinates and partner with other leadership team members, assisting in developing and implementing organizational and strategic initiatives.
• Actively participates and engages in the implementation of quality improvement initiatives. Actively participates as a member of the Quality Assurance Committee.
• Oversees SCC’s infection control and wound care programs to ensure optimal participant outcomes and continuous improvement.
• Coordinates with contracted service providers (e.g., nursing homes, assisted living, lab, oxygen, etc.) to ensure effective care and service delivery to program participants.
• Ensures that direct reports' job responsibilities, authorities, and accountability are defined and understood.
• Engages in team building, coaches and mentors staff, instructs and teaches staff as needed, and trains clinical staff to function independently.
• Oversees the system/process for ensuring both compliance and effectiveness of orientation and ongoing competencies for all staff providing clinical services, including registered nurses (RNs), licensed practical nurses (LPNs), certified nursing assistants (CNAs), personal care attendants (PCAs) and, medication technicians, Ensures that clinical staff work within their scope of practice.
• Manages the nursing on call schedule, communicating with weekend and after-hour staff and follows up as required/needed. Manages and reviews participants' records, charts, pertinent information, and staff documentation.
• Assures that clinical documentation is maintained up to date in SCC medical records and in accordance with Senior CommUnity Care standard operating procedures.
• Educate staff in regard to care and treatment for the elderly. As needed or required, provides direct nursing care to participants to ensure ongoing continuity of participant care.
• Establishes and maintains accountability for high customer service standards and monitors, evaluates, and responds to opportunities for improved participant and family/caregiver satisfaction.
• Maintains the stability and reputation of Senior CommUnity Care by ensuring all activities and operations are performed in compliance with local, State, and Federal laws and regulations and organizational policy.
• Is responsible for adherence to program/organizational cultural standards, including supporting the development and integration of these standards within the team through modeling, coaching, and accountability.
• Follows all Senior CommUnity Care policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.
• Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants and families.
• Handles potentially infectious specimens with appropriate biohazard precautions, and practices Universal precautions.
• Participates in continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.
• Performs other duties as required and/or assigned by the Executive Director.

About Us
Senior CommUnity Care of Kentucky PACE (Northern) provides healthcare and supportive services for individuals age 55 and older, helping them live safely, comfortably, and independently in their own homes and communities. As a Program of All-Inclusive Care for the Elderly (PACE) provider, our interdisciplinary teams deliver personalized, comprehensive care tailored to each participant’s needs. Located in the welcoming community of Florence, part of the greater Northern Kentucky region. Just minutes from downtown Cincinnati, offering access to a vibrant riverfront city with dining, arts, and cultural attractions. Convenient access to the scenic Ohio River corridor, with parks, walking trails, and riverfront views.

At VOANS, we celebrate sharing,encouragingand embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation,gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports ourorganizations’shared commitment to ourmission and creates an inclusive and diverse environment where everyone feels valued andhas the opportunity todo their personal best.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.