Director of Clinical Services

United Surgical Partners International Inc (USPI); Irving (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Baylor Scott & White Surgical Hospital Las Colinas in Irving, TX seeks a Director of Clinical Services to lead the ED, Post-Surgical Unit and Case Management, ensuring alignment with nursing standards and regulatory guidelines. The role emphasizes collaboration with senior leadership, quality improvement, and resource optimization.

Requirements include BSN (preferred), Texas RN licensure, and 2–5 years in telemetry/CCU/medical-surgical settings with 2–3 years of hospital management experience.

Qualifications

• 2–5 years of Telemetry, Critical Care or Medical Surgical staff nursing experience preferred.
• 2–3 years of management experience in a hospital setting.

Responsibilities

• Oversee ED, PSU, and CM departmental functions in support of hospital goals.
• Organize and direct activities in line with nursing standards and Joint Commission, Medicare and other guidelines.
• Identify cost-effective systems to support department operations considering trends and resources.
• Establish effective relationships with patients, families, staff, physicians, and vendors.
• Address variances through continuous customer satisfaction data and employee involvement.
• Collaborate with Senior Management and function as ED RN, PSU RN, and Case Management as needed.

Skills

Excellent communication

Leadership

Patient care across ages

Organizational skills

Performance Improvement knowledge

Nursing leadership

Education

BSN

Job description

Welcome to Baylor Scott & White Surgical Hospital Las Colinas, Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace!

Baylor Scott & White Surgical Hospital Las Colinas is seeking a qualified Director of Clinical Services for our Emergency Department, Post-Surgical Unit, and Case Management!!

Director of Clinical Services at Baylor Scott & White Surgical Hospital Las Colinas:

• The Director of Clinical Services is responsible for all Emergency Department (ED), Post-Surgical unit (PSU), Case Management (CM) departmental functions in support of the hospital mission, vision and facility goals.
• The Director has the responsibility for organizing and directing activities in accordance with nursing standards, Joint Commission, Medicare and all other applicable federal, state and local guidelines.
• The ED Director identifies the cost-effective systems needed to support the business of the departments taking into account business trends, resource availability and changes in customers.
• This position establishes effective working relationships with all constituencies including patients, physicians, employees, volunteers and vendors.
• The Director identifies and remedies variances through continuous customer satisfaction data and employee involvement.
• The Director works with Senior Management in meeting Facility goals and will function as an ED RN, PSU RN, Case Management as needed.

Specific Job Experience:

• Minimum 2 - 5-year experience in a Telemetry, Critical Care or Medical Surgical staff nursing preferred.
• 2-3 years of management experience in a hospital setting.

Organizational Relationships:

• Supervises: RN’s and MA’s
• Contacts/Interacts with: Patient, families, medical staff and ancillary staff.

Knowledge, Skills and Abilities:

• Excellent communication skills
• Good organizational habits; adapts to change quickly.
• Excellent leadership skills
• Ability to care for patients from infancy to geriatrics.
• Ability to prioritize and handle multiple projects.
• Excellent communication skills with staff and physicians
• Excellent teaching skills
• Basic knowledge of Performance Improvement methodology

Education:

• Graduate of an accredited school of nursing, BSN preferred.

Licensure/Certification:

• Current Texas RN License
• Current BLS, must get ACLS and PALS within 6 months of hire.

Why Choose Baylor Scott & White Surgical Hospital Las Colinas?

• A Powerhouse Collaboration: Our hospital is a joint venture between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and dedicated local physicians. This partnership ensures a dynamic and enriching environment for both patients and staff.
• Serving North Texas: Covering the expansive North Texas region, we provide a wide range of medical and surgical services across 7 Operating Rooms, 12 private inpatient rooms, and a 3-bed Emergency Department.
• Expert Specializations: Our hospital is a hub for expertise, specializing in Orthopedics, Joint Replacement, Spine, Urology, General Surgery, ENT, and more. Our diverse range of specialties offer you the opportunity to expand your skills and make a difference in patients' lives.
• A Legacy of Excellence : Established in 2003 as Irving Coppell Surgical Hospital, we've been serving the Dallas-Fort Worth communities for years. Our unwavering mission is to provide top-notch surgical care in a welcoming and safe environment – a place where we'd confidently treat our own families.
• Education & Compassionate Care: Our commitment to personalized health and wellness extends beyond medical procedures. We empower our staff to stay up-to-date on the latest advancements, treatments, and procedures, ensuring the best possible care for our patients and their families.
• Cutting-Edge Technology: Experience the future of healthcare with our state-of-the-art facility equipped with advanced technology. From routine procedures to complex surgeries, we combine exceptional care with genuine compassion.

Join us at Baylor Scott & White Surgical Hospital Las Colinas and contribute to a legacy of excellence and innovation. Apply today to be a part of our dynamic team and make a meaningful impact on the lives of our patients and their families. Your journey to a fulfilling career starts here!