Director of Clinical Services

Northwest Respiratory Services, LLC; Eagan (MN); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer paid life insurance

401k matching on Day One

FSA account

Pet insurance

Disability insurance (short/long term)

Vacation & paid holidays

Flexible start times

Job summary

Northwest Respiratory Services seeks a Director of Clinical Services to lead a centralized clinical team from our Eagan, MN office. The role focuses on directing clinicians, improving patient care through technology, and optimizing operations while ensuring clinical excellence.

This leadership position requires strong vendor relationships, multi-site oversight, and experience in the HME/DME space. Excellent communication and teaching skills are essential.

Qualifications

• 5 years clinical experience required.
• Preferred graduate of an accredited respiratory care program; RN license accepted.
• 3 years leadership experience.
• Valid Driver’s License.
• Ability to pass background checks and drug test.

Responsibilities

• Oversee centralized clinical team and monitor daily Respiratory Therapy activities.
• Improve patient services through technology solutions.
• Perform operational analysis and review performance reports.
• Communicate across departments and at all leadership levels.
• Ensure standards of clinical care and service line accountability.

Skills

Leadership

Interpersonal skills

Customer service

Teaching

Microsoft Office

Multi-site management

Vendor relations

Data reporting

Education

Respiratory care program degree

RN license accepted

Tools

Brightree software

Job description

Job Details: Level: Management, Job Location: 01 Eagan - Eagan, MN 55121, Position Type: Full Time, Education Level: Respiratory Therapist/Registered Nurse, Salary Range: $85,000.00 - $95,000.00 Salary, Job Shift: Day, Job Category: Health Care, Northwest Respiratory Services is a leading provider of oxygen & respiratory products. We are currently in search of a Director of Clinical Services with operations and clinical experience to provide direction and oversight to clinicians across our network. Working from our Eagan, MN-based office, this role aims to increase the efficiency and effectiveness of patient care by incorporating technology solutions, optimizing operations, and developing clinicians with the goal of enhancing customer care. This position is a Leadership role and will report directly to our Chief Operating Officer.

Essential Duties and Responsibilities

• Oversee a centralized clinical team and monitor daily Respiratory Therapy activities to ensure adequate coverage of clinical staff across the service area
• Improving and enhancing patient services through the use of technology solutions
• Performing operational analysis and reviewing performance reports on a regular basis to optimize performance
• Consistent communication across departmental boundaries and to all levels of leadership
• Establishes and ensures compliance with standards of clinical care, as well as maintains service line accountability for clinical staffing, quality, safety, service, and clinical excellence throughout the department
• Foster and develop relationships with key vendors
• Ensure updated competencies for all clinical staff and non-clinical staff trained to perform work for the centralized clinical team.

Compensation and Benefits:

• $85,000-$95,000 per year
• Health, Dental, Vision Insurance
• Employer Paid Life Insurance
• Matched 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long-Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays
• Flexible start times

Qualifications: Requirements:

• 5 years clinical experience required
• Preferred graduate of an accredited respiratory care program, RN License accepted as well.
• 3 years of leadership experience
• Valid Driver’s License
• Ability to pass a motor vehicle records check, background check, and drug test

Key Qualifications:

• Strong interpersonal skills and customer service skills
• Training and teaching skills
• Advanced proficiency in Microsoft Office
• Experience in the HME/DME industry
• Experience utilizing and maintaining computerized record management systems to process data, such as personnel activities and information, and to produce reports
• A desire to work with the public and help others obtain a better quality of life
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care
• Experience in multi-site management or virtual oversight of employees
• Experience in a matrix-style reporting structure a plus, but not required
• Brightree software experience a plus, but not required

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled