Director of Clinical Programming

Bowen Health; Warsaw (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

A leading healthcare organization in Indiana is seeking a Director of Clinical Programming to oversee clinical services and promote patient-centered care. The ideal candidate will have extensive experience in healthcare settings and leadership roles. Responsibilities include developing evidence-based protocols, ensuring care delivery standards, and fostering a culture of compassion and accountability. This role offers an opportunity to lead change and implement innovative care models.

Qualifications

• 7-10 years in healthcare settings, with 3-5 years in an integrated care system preferred.
• Familiarity with national care trends and innovation in clinical practice.
• Ability to update and align policies with evolving care standards.

Responsibilities

• Identify evidence-based practices for each care setting.
• Develop protocols to support care delivery.
• Establish onboarding standards for clinical services.

Skills

Excellent communicator across clinical and administrative teams

Comfortable navigating change and uncertainty

Skilled in data-driven decision making

Strong writing and documentation skills

Education

Degree in MSW, MS, MA, Ph.D., or Psy.D.

Job description

Director of Clinical Programming

Bowen Health is seeking a Director of Clinical Programming to collaborate with the Vice President of Clinical Services, Director of Clinical Integration, and the Medical Director to establish, improve, and maintain clinical services across Bowen Health’s service continuum, focusing on gold standard professional care and innovation.

The role requires a deep commitment to compassionate, patient-centered care within an integrative care model. The Director will lead change across disciplines, develop evidence-based protocols, and continuously improve care processes.

Duties / Responsibilities

• Identify evidence-based practices for each care setting across the service continuum, including skills services, mental health therapy, substance use treatment, psychiatric medication management, inpatient psychiatric service delivery, residential care, primary care, and dental care.
• Develop protocols to support care delivery with a focus on collaboration, integration, and ease of care access for patients and referral partners.
• Develop a system for continuity of care that allows seamless patient transition and considers patient experience.
• Design and support a care model that aligns workflow with integrative care practices.
• Set expectations for clinical competency and fidelity checks across the service continuum aligned with organizational values.
• Establish onboarding standards and ongoing educational requirements for clinical services across the service continuum.
• Create, update, and align policies with evolving care standards and service delivery.
• Foster a culture of compassion, connection, and accountability in care delivery, putting patient-centered care at the forefront.
• Seek continuous improvement utilizing process improvement strategies and interdisciplinary review.
• Lead change across disciplines.

Required Skills & Abilities

• Utilizing input from patients, external partners, and community stakeholders to guide improvements.
• Familiarity with competency assessments and fidelity checks.
• Familiarity with national care trends and innovation in clinical practice.
• Ability to update and align policies with evolving care standards.
• Able to analyze chart reviews and feedback loops for quality assurance.
• Excellent communicator across clinical and administrative teams.
• Understands importance of aligning incentives with care quality.
• Comfortable navigating change and uncertainty.
• Exploring new care models and technologies to improve care delivery.
• Committed to ethical care delivery, transparency in documentation, and patient access.
• Strong writing and documentation skills.
• Skilled in data-driven decision making.

Required Qualifications

• Education: Degree in MSW, MS, MA, Ph.D., or Psy.D.
• Experience: 7-10 years in healthcare settings, with 3-5 years in an integrated care system and a leadership/administrative role preferred.
• Licensure: In Indiana in the clinical discipline identified above.

As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency – we require all individuals who join Team Bowen to receive a flu shot and TB test to protect staff and patients. Option for exemption exists but approval is not guaranteed.

Equal Opportunity Statement

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse, and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses and supports a fair and respectful workplace.