Director of Clinical Education - Hospice

Medical Services of America, Inc.; Lexington (SC); On-site; USD 105,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Comprehensive medical, dental, and视on

Job summary

Medical Services of America (MSA) is seeking a Clinical Education Director based at our Lexington, SC corporate office to lead hospice education across the organization. You will shape learning strategies, ensure regulatory compliance, and elevate clinical excellence to improve patient and family care.

You will partner with field RNs, visit locations, conduct audits, and develop targeted educational programs. This leadership role emphasizes collaboration, quality, and professional growth.

Qualifications

• Current Registered Nurse (RN) license.
• BSN degree required.
• 5+ years hospice experience preferred.
• Strong knowledge of hospice clinical practices, regulations, and quality requirements.
• Excellent presentation, written, and verbal communication skills.
• Proficiency with Microsoft Office, web-conferencing platforms, and learning management systems.

Responsibilities

• Lead hospice education strategy across the organization, including onboarding and ongoing development.
• Develop and deliver engaging education translating standards into practical practice.
• Partner with clinical and operational leaders to identify needs and drive education initiatives.
• Visit hospice locations, conduct audits and chart reviews to identify improvement opportunities.

Skills

Leadership

Training & development

Communication

Collaboration

Education

Bachelor’s degree in Nursing (BSN)

Tools

Microsoft Office

Web conferencing

Learning management systems

Job description

Company: Medical Services of America (MSA)

At Medical Services of America (MSA), we believe exceptional hospice care starts with exceptional people and the right education gives those people the confidence and tools to make a meaningful difference every day.

We’re looking for an experienced, passionate Clinical Education Director to lead and elevate hospice education across our organization. Based at our corporate office in Lexington, SC, this is an opportunity to step into a high-impact leadership role where your expertise will influence clinical excellence, support regulatory compliance, and ultimately improve the experience of patients and families.

If you’re an experienced hospice RN who loves developing people, solving problems, and turning complex requirements into practical, meaningful education, this could be the opportunity you’ve been looking for.

What You’ll Do

As our Clinical Education Director, you’ll help shape the way clinical teams learn, grow, and deliver care across our hospice locations. You’ll partner with leaders throughout the organization to build education strategies that are practical, engaging, and directly connected to patient care.

You’ll have the opportunity to:

• Lead our hospice education strategy, developing programs that support new-hire onboarding, ongoing professional development, clinical excellence, and regulatory compliance.
• Develop and deliver engaging education that helps clinicians translate standards and requirements into confident, real-world practice.
• Partner with clinical and operational leaders to identify needs, solve challenges, and ensure education supports both agency and organizational goals.
• Visit hospice locations and conduct audits and chart reviews to identify opportunities for improvement and develop targeted education solutions.

Partner with field RNs through hands-on precepting and ride-alongs, observing clinical practice in the field to identify opportunities for education, process improvement, compliance, and professional development. Use these experiences to recognize trends, celebrate strengths, and develop targeted education or coaching where needed.

• Create and enhance policies, procedures, and training resources in response to industry standards, best practices, and regulatory changes.
• Support quality and documentation initiatives, including HQRP, HOPE, CMS programs, and other key hospice quality measures.
• Contribute to performance improvement efforts, helping agencies develop and implement effective corrective action plans.
• Deliver education in a variety of settings, including on-site training, virtual learning, and web-based education.
• Build a culture of continuous learning, quality, safety, accountability, and professional growth.

What You’ll Bring

We’re looking for more than clinical expertise. We’re looking for someone who can lead, teach, collaborate, and inspire.

You’ll bring:

• Current Registered Nurse (RN) license
• Bachelor’s degree in Nursing (BSN) required
• 5+ years of hospice experience preferred
• Strong knowledge of hospice clinical practices, regulations, and quality requirements
• Excellent presentation, written, and verbal communication skills
• Confidence using Microsoft Office, web-conferencing platforms, and learning management systems
• The ability to connect with people at every level of an organization
• A strategic mindset with strong attention to detail
• A genuine passion for developing clinicians and improving patient care

Why MSA?

At MSA, your impact goes far beyond the classroom.

You’ll have the opportunity to influence clinical practice across multiple hospice locations, collaborate with experienced leaders, and help build the knowledge and confidence of the professionals who care for patients and families every day.

Here, you won’t just deliver education, you’ll help shape the future of hospice care.

We offer:

• Competitive compensation
• Generous paid time off in your first year
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance, with optional supplemental coverage
• 401(k) with a strong company match
• Opportunities for professional growth and advancement
• A collaborative, respectful culture where your expertise is valued
• The opportunity to make a meaningful difference in the lives of patients, families, and fellow clinicians

MSA is proud to be an Equal Opportunity Employer.