DIRECTOR OF CLINICAL BUSINESS OPERATIONS

Cook County Health; Illinois; On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Pension Plan

Paid Holidays, Vacation, Sick Time

Job summary

Cook County Health seeks a Director of Clinical Business Operations to provide strategic and operational leadership for multiple departments within the health system. You will oversee financial performance, resource planning, capital and contract management, and data analytics to drive operational excellence and fiscal stewardship.

Reporting to the Senior Director, you will partner with executives to advance organizational priorities, develop budgets, and implement process improvements across

Qualifications

• Master's degree in a relevant field.
• 4+ years in healthcare administration/management.
• 3+ years of data analysis experience with reporting and recommendations.
• 2+ years of supervisory or management experience.

Responsibilities

• Oversee financial and operational performance across multiple departments.
• Lead budgeting, forecasting, and resource planning to optimize efficiency.
• Develop executive dashboards and reports to support decisions.
• Partner with labor relations and leadership to implement policy and staffing.

Skills

Leadership

Data analysis

Communication

Education

Master's degree

Job description

Shift

9:00AM - 5:00PM – The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

Location

John H. Stroger Hospital

Job Summary

The Director of Clinical Business Operations provides strategic and operational leadership for multiple departments or service lines within Cook County Health (CCH). Reporting to the Senior Director of Clinical Business Operations, this role oversees financial and operational performance, resource planning, capital, contract management, high-level data analysis and business process improvements. The Director partners with executive, clinical, and administrative leaders to drive operational excellence, strengthen fiscal stewardship, and advance organizational priorities.

This position is exempt from Career Service under the CCH Personnel Rules.

General Administrative Responsibilities

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize, and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH’s systemic development and success
• Discuss and develop CCH system policy and procedure
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

• Supports the development and oversight of operating budgets, financial forecasting, and resource allocation across multiple departments or service lines
• Establishes and manages productivity systems, reports, and training
• Assists in the development of staffing projections based on industry standards and benchmarks
• Reviews and tracks position requests to ensure alignment with budget and approved staffing projections
• Serves as a superuser for operational benchmarking systems, generating, analyzing, and interpreting reports to support operational performance and data-driven decision-making
• Develops, implements, and manages business operations processes to support safe, efficient, high-quality, and cost-effective operations
• Leads the analysis and interpretation of operational and financial data to support executive decision-making
• Develops business plans to support capital funding and ensure efficient operations
• Serves as a partner to Procurement and completes using-department processes related to capital coordination, contract administration, and vendor performance to ensure compliance, fiscal stewardship, and operational effectiveness
• Establishes executive dashboards, presentations, and reports that monitor key organizational metrics
• Supports CCH System leadership and other partners in the development and execution of business plans
• Leads projects and chairs and/or participates in committees and meetings as assigned
• Participates in monthly and annual budget preparation and is responsible for monitoring and controlling expenditures
• Maintains open and collaborative relationships with leadership and peers
• Supervises and trains Clinical Business Operations Managers
• Manages, approves, and tracks time and attendance for assigned executive leaders
• Oversees the submission and tracking of human resources requisitions and hiring documents and monitors progress for assigned executive leader
• Collects and analyzes information to prepare executive summaries, Board presentations, and other reports
• Performs other duties as assigned

Reporting Relationships

Reports to the Senior Director of Clinical Business Operations

Minimum Qualifications

• Master's degree from an accredited college or university is required (Official transcript must be provided at the time of interview)
• Four (4) years of administrative/management experience in a healthcare environment is required
• Three (3) years of experience in conducting data analysis, creating reports, and making recommendations is required
• Two (2) years of supervisory or management experience is required

Preferred Qualifications

• Master's degree in Public Health (MPH), Business Administration (MBA), or Healthcare Administration (MHA) from an accredited college or university is preferred (Official transcript must be provided at the time of interview)
• Previous experience working with organized labor is preferred

Veteran Preference

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

To Take Advantage Of This Preference a Veteran Must

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable)

OR

• A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference.

Veterans must provide original applicable discharge papers or applicable state ID card or driver’s license at time of interview.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

Additional Conditions

• Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
• Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
• CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

Equal Opportunity Employer

COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.