Director of Client Relations - UKG

Keste; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

HyBridge Solutions | An Argano Company seeks a Director of Client Relations to lead direct sales and client relations for UKG services and solutions. The role supports go-to-market strategy with leadership and UKG CRM collaboration, focusing on C-level engagement and cross-sell opportunities.

The position requires 2–5 years in sales or BD, a proven quota track record, and strong UKG product knowledge. It offers a hybrid work model, nationwide travel, and close collaboration with solution

Qualifications

• 2–5 years in sales or business development
• Experience in UKG Professional Consulting Services or UKG Pro Software is preferred
• Proven track record of meeting or exceeding quota
• Strong understanding of UKG Full Suite (HCM and WFM) is highly desired
• Ability to present at the executive level and create PowerPoint presentations
• Excellent written and verbal communication skills

Responsibilities

• Understand client objectives and technology landscape to position consulting solutions
• Identify target markets and decision-makers to develop a sales pipeline
• Foster and grow relationships with existing clients and drive referrals
• Create and deliver executive-level presentations and proposals
• Lead responses to RFPs and develop tailored proposals and SOWs
• Travel as needed and collaborate with Solutions Architects for tailored offerings

Skills

Sales experience

C-level communication

Executive presentations

Negotiation

Tools

PowerPoint

CRM systems

Job description

Role Objective

The Director of Client Relations is responsible for Direct Sales and Client Relations for UKG services and solutions. Working closely with our Leadership team and UKG CRM, this position will be instrumental in defining our go to market strategy and approach.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Understand client business objectives, challenges, and technology landscape to position relevant consulting solutions.
• Identify target markets, industries, and decision-makers (CIO, CHRO, CFO, etc.) to develop a strong sales pipeline. Identify and qualify new business opportunities through networking, referrals, outbound prospecting, and partnerships.
• Develop and maintain a quality pipeline of prospects.
• Work with other Argano business units for cross-sell opportunities.
• Foster and grow relationships with existing UKG clients.
• Create and deliver presentations and proposals to C-level staff.
• Identify RFPs to respond to and lead the RFP response internal process.
• Develop, grow and maintain relationships with Sales Executives at UKG.
• Experienced prospecting and selling into a variety of industries.
• Ability to work remote and/or face-to-face delivery of proposals at the C-level.
• Provide client and vendor trends to guide delivery in service offerings.
• Leverage social media platforms to network with potential customers, UKG and promote Argano.
• Provide outbound marketing support and client communications to drive referral business.
• Deliver on sales quotas.
• Collaborate with internal solution architects, practice leads, and subject matter experts to develop tailored proposals and statements of work (SOWs).
• Must have the ability to travel as needed.

Preferred Qualifications & Requirements

• A proven history of strong UKG Vendor Sales Executive relationships is highly desired.
• 2-5 years of experiencein sales or business development, ideally within UKG Professional Consulting Services or UKG Pro Software.
• Proven track record of meeting or exceeding quota in software solutions or services-based sales environment.
• Strong understanding of UKG’s Full Suite of products (HCM and WFM) is highly desired.
• Ability to communicate professionally both written and orally.
• Ability to create Executive level power point presentations.
• Ability to present.

Supervisory Responsibilities

There are no supervisory responsibilities for this role.

Travel Requirements

This position typically has a nationwide travel expectation

Work Environment

A combination of home office and on-site client work environment.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Travel as required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

HyBridge Solutions | An Argano Company is committed to a diverse and inclusive workplace. HyBridge is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.