Director of Client Relations & Growth

Ernest; Idaho Falls (ID); On-site; USD 90,000 - 130,000; Full time

Job summary

Ernest in Idaho Falls is seeking a Director of Client Relations to lead a territory sales team and inspire CRMs to win new business and expand existing accounts. This role blends sales leadership with client relationship management and a focus on delivering unforgettable client experiences across challenging markets.

You will represent Ernest in your territory, drive performance, mentor a high‑performing team, and create a yearly business plan focused on profitable growth, while maintaining

Qualifications

• Proven B2B outside sales success.
• Experience leading a sales team.
• Strong communication and coaching abilities.
• Track record in strategic planning and execution.
• Valid driver’s license and clean driving record.

Responsibilities

• Lead and develop a Territory Sales Team by motivating and managing Client Relationship Managers.
• Drive performance, accountability, and professional development.
• Coach your team in sales strategies, tools, and account planning.
• Lead monthly sales meetings and conduct reviews to keep goals on track.
• Act as the Territory’s Sales Leader and Brand Ambassador with clients and partners.
• Drive new business and grow existing accounts through strategic hunts and expansions.
• Coach CRMs to deepen penetration and maximize GTM growth across portfolios.

Skills

B2B Outside Sales

Leadership

Coaching

Account Management

Relationship Building

Job description

Ernest in Idaho Falls is seeking a Director of Client Relations to lead a territory sales team and inspire CRMs to win new business and expand existing accounts. This role blends sales leadership with client relationship management and a focus on delivering unforgettable client experiences across challenging markets.

You will represent Ernest in your territory, drive performance, mentor a high‑performing team, and create a yearly business plan focused on profitable growth, while maintaining