Director of Catering

Compass Group USA; Los Angeles (CA); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

Levy, a market-leading hospitality company within Compass Group USA, seeks a Director of Banquets in Los Angeles. You will shape strategy, lead execution across multiple event spaces, and drive revenue growth through high-touch service and operational excellence.

You will mentor banquet managers and teams, partner with Sales and Culinary to flawlessly plan large-scale events, manage labor forecasting and cost controls, and ensure compliance with health, safety, and union agreements while

Formación

• 5–7 years of progressive leadership experience in banquet or catering management, preferably in a convention center or high-volume environment.
• Experience managing large teams and multi-day events.
• Experience working in a unionized environment.
• Strong communication, interpersonal and client service skills.

Responsabilidades

• Provide strategic leadership and vision for banquet operations across multiple event spaces.
• Lead, mentor, and develop banquet managers, captains, and service teams.
• Partner with sales and culinary teams to ensure seamless planning and execution of events.
• Oversee scheduling, labor forecasting, and cost control to align with event needs and budget goals.
• Monitor event execution, guest satisfaction, and post-event feedback to drive continuous improvement.
• Maintain compliance with health, safety, and alcohol service regulations.
• Effectively manage union labor in accordance with collective bargaining agreements.

Conocimientos

Leadership

Event management software

Scheduling

Labor forecasting

Cost control

Union experience

Client service

Communication

Herramientas

Banquet software

Scheduling software

Descripción del empleo

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Other Forms of Compensation: bonus eligible

Pay Grade:13

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Shape the standard for exceptional events in the heart of Los Angeles. As Director of Banquets at the Los Angeles Convention Center, you will lead the strategic planning, execution, and continuous improvement of all banquet operations. From high-profile galas to large-scale conventions, you will oversee every detail—ensuring consistency, excellence, and innovation in service delivery. With a deep understanding of large-event logistics, you\'ll manage a high-performing banquet team while collaborating closely with sales, culinary, and operations to drive memorable guest experiences and maximize revenue.

Key Responsibilities:

Provide strategic leadership and vision for all banquet operations across multiple event spaces

Lead, mentor, and develop banquet managers, captains, and service teams to deliver high-touch service and operational excellence

Partner with sales and culinary teams to ensure seamless planning and execution of events

Oversee scheduling, labor forecasting, and cost control to align with event needs and budget goals

Monitor event execution, guest satisfaction, and post-event feedback to drive continuous improvement

Maintain compliance with all health, safety, and alcohol service regulations

Effectively manage union labor in accordance with collective bargaining agreements, ensuring compliance and productive working relationships

Create and implement SOPs and training programs to uphold brand standards and consistency

Drive revenue growth by optimizing banquet services, menus, and upselling opportunities

Serve as the primary liaison for high-profile clients and VIP events

Analyze performance metrics and implement operational improvements as needed

Preferred Qualifications:

Minimum 5–7 years of progressive leadership experience in banquet or catering management, preferably in a convention center or high-volume environment

Proven success managing large teams and complex, multi-day events

Oversee scheduling, training, and leadership of banquet staff

Excellent communication, interpersonal, and client service skills

Proficiency in event management, scheduling, and banquet software

Strong knowledge of banquet service styles, floor plans, and staffing logistics

Experience working in a unionized environment

Ability to thrive under pressure and manage multiple events simultaneously

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.