Director of Career Services Programs and Workforce Initiatives

SIJCC; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental and Vision

FSA/Dependent Care

Pension/403B

Free membership

Time off

Job summary

The JCC of Staten Island is seeking a Director of Career Services Programs and Workforce Initiatives to lead workforce development, career training, and employment programs within the Career Services Department. You will oversee publicly and privately funded programs, initially focusing on Keystone Program, ensuring contractual requirements and outcomes for youth, young adults, and adults.

This role requires strong supervision, collaboration with funders and partners, and a data-driven approach

Qualifications

• Bachelor’s degree in workforce development, education, social services, public/business admin, nonprofit management, or related field.
• At least five years in workforce development, career services, education, human services, or related area.
• At least three years of staff supervision or program-management experience.
• Experience managing grant-funded programs, contracts, and reporting requirements.
• Knowledge of career coaching, job-readiness training, employment services, and participant case management.
• Strong project-management, problem-solving, facilitation, and relationship-building skills.
• Proficiency with Microsoft Office, Google Workspace, databases, and program-tracking systems.
• Ability to work occasional evenings or weekends based on program needs.

Responsibilities

• Lead planning, launch, implementation, and evaluation of workforce development, career training, and employment programs.
• Oversee the Keystone Program and other initiatives funded outside of DYCD.
• Translate grant requirements into workflows, timelines, staff assignments, and performance expectations.
• Ensure enrollment, completion, credentialing, employment, retention, and other required outcomes.
• Develop referral, enrollment, service-delivery, and participant follow-up procedures.
• Identify implementation challenges and develop timely corrective-action plans.
• Recruit, onboard, supervise, coach, and evaluate assigned program staff.
• Establish responsibilities, performance expectations, and communication procedures.
• Facilitate team meetings, case reviews, program-planning sessions, and professional development.
• Support the delivery of consistent, participant-centered services.
• Build relationships with employers, training providers, educational institutions, and government agencies.
• Coordinate partner responsibilities, referrals, training schedules, data sharing, and program communication.
• Monitor program performance, participant records, budgets, contractual deliverables, and reporting deadlines.
• Ensure compliance with funder requirements, organizational policies, and applicable regulations.
• Use program data and participant feedback to evaluate effectiveness and recommend improvements.
• Assist with developing new workforce initiatives, funding proposals, program models, and partnerships.
• Monitor workforce trends, employer needs, and emerging training opportunities.
• Perform other related duties as assigned by the Senior Director of Career Services.

Skills

Leadership

Workforce dev

Grant management

Project mgmt

Communication

Data-driven

Accountability

Collaboration

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Google Workspace

Databases

Program-tracking systems

Job description

JOB SUMMARY

The Bernikow JCC Staten Island is seeking a Director of Career Services Programs and Workforce Initiatives to lead workforce development, career training, and employment programs within the Career Services Department. Reporting to the Senior Director of Career Services, the Director will oversee a portfolio of publicly and privately funded programs, initially focusing on the implementation and management of the Keystone Program. The Director will collaborate with the Director of CRED and other department leaders to ensure programs meet contractual requirements and achieve measurable outcomes for youth, young adults, and adults.

ABOUT YOU

You are a dependable, results-oriented workforce development professional who can move programs from planning through implementation while managing multiple priorities. You are an effective leader and communicator who builds productive relationships with staff, participants, funders, employers, training providers, and community partners.

You bring:

• Strong leadership, supervision, and team-development skills
• Knowledge of workforce development, career coaching, and employment services
• Experience managing grant-funded programs, contracts, and deliverables
• Excellent project-management and organizational abilities
• Strong written, verbal, and interpersonal communication
• The ability to use data to monitor and improve performance
• Sound judgment, accountability, and attention to detail
• A collaborative, culturally responsive, and solutions-focused approach

WHAT YOU’LL DO

Program Leadership and Implementation

• Lead the planning, launch, implementation, and evaluation of workforce development, career training, and employment programs.
• Oversee the Keystone Program and other assigned initiatives funded outside of DYCD.
• Translate grant requirements into clear workflows, timelines, staff assignments, and performance expectations.
• Ensure programs meet enrollment, completion, credentialing, employment, retention, and other required outcomes.
• Develop effective referral, enrollment, service-delivery, and participant follow-up procedures.
• Identify implementation challenges and develop timely corrective-action plans.

Staff Leadership and Supervision

• Recruit, onboard, supervise, coach, and evaluate assigned program staff.
• Establish clear responsibilities, performance expectations, and communication procedures.
• Facilitate team meetings, case reviews, program-planning sessions, and professional development.
• Support the delivery of consistent, participant-centered services.

Partnerships and Employer Engagement

• Build relationships with employers, training providers, educational institutions, government agencies, and community organizations.
• Coordinate partner responsibilities, referrals, training schedules, data sharing, and program communication.
• Support work-based learning, job-placement, and career-advancement opportunities.
• Represent Career Services at meetings, events, and partner convenings.

Compliance, Data, and Program Growth

• Monitor program performance, participant records, budgets, contractual deliverables, and reporting deadlines.
• Ensure compliance with funder requirements, organizational policies, and applicable regulations.
• Use program data and participant feedback to evaluate effectiveness and recommend improvements.
• Assist with developing new workforce initiatives, funding proposals, program models, and partnerships.
• Monitor workforce trends, employer needs, and emerging training opportunities.
• Perform other related duties as assigned by the Senior Director of Career Services.

OUR REQUIREMENTS

• Bachelor’s degree in workforce development, education, social services, public or business administration, nonprofit management, or a related field
• At least five years of progressively responsible experience in workforce development, career services, education, human services, or a related area
• At least three years of staff-supervision or program-management experience
• Experience managing grant-funded programs, contracts, performance goals, and reporting requirements
• Knowledge of career coaching, job-readiness training, employment services, and participant case management
• Strong project-management, problem-solving, facilitation, and relationship-building skills
• Proficiency with Microsoft Office, Google Workspace, databases, and program-tracking systems
• Ability to work occasional evenings or weekends based on program needs

PREFERRED REQUIREMENTS

• Master’s degree in a related field
• Experience launching or expanding workforce-development programs
• Knowledge of Staten Island’s workforce ecosystem and community resources
• Experience developing employer, education, and training-provider partnerships
• Familiarity with government contracts, public funding, and nonprofit fiscal procedures

SALARY

$65,000–$70,000 annually.

This is a full-time, 35-hour-per-week position.

BENEFITS

The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!

ABOUT US

The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island.

Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.

The JCC of Staten Island is dedicatedto encouraging harmony throughout the community by providing facilities and programs that areopen to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.