Director of Card Operations — Hybrid & Remote

Rockland Federal Credit Union; Canton (MA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

A progressive credit union in Massachusetts is seeking a strategic Director of Card Operations to lead its card services program. The ideal candidate will have over 10 years of experience in payments or digital banking and a proven track record of managing vendor relationships while driving innovation. This hybrid role offers significant executive visibility and the opportunity to shape the future of a growing team. If you are an innovative leader ready to make an impact, we encourage you to apply.

Qualifications

• Minimum of 10 years in card services or digital banking with senior leadership experience.
• Understanding of card processing platforms and regulatory environments.
• Strong analytical skills to develop strategies based on data.

Responsibilities

• Lead card operations and manage executive oversight of card services.
• Drive digital transformation and optimize operational performance.
• Establish performance benchmarks and provide executive reporting.

Skills

Leadership

Strategic planning

Vendor management

Data analysis

Collaboration

Education

Bachelor's degree in Business, Finance, or Information Systems

Tools

Card management systems

Digital banking platforms

Job description

A progressive credit union in Massachusetts is seeking a strategic Director of Card Operations to lead its card services program. The ideal candidate will have over 10 years of experience in payments or digital banking and a proven track record of managing vendor relationships while driving innovation. This hybrid role offers significant executive visibility and the opportunity to shape the future of a growing team. If you are an innovative leader ready to make an impact, we encourage you to apply.