Director of Business Process Transformation - Washington, DC - >$300K +Exceptional Benefits

JGA Recruitment Group | B Corp™; Washington (District of Columbia); Hybrid; USD 180,000 - 300,000; Full time

Benefits offered by this job

Exceptional Benefits

Job summary

JGA Recruitment Group in Washington, DC partners with a purpose-led organisation to appoint a Director of Business Process Transformation. This hybrid role leads a critical function, starting with payroll and redesigning processes, technology and operating models.

You will decide what remains, what is removed, and what moves into Workday, while determining AI-enabled delivery and where human judgment must stay.

Qualifications

• Big-4 or major consulting experience would be particularly relevant.
• Experience with Workday or comparable enterprise HCM/ERP expertise.
• Ability to understand complex payroll processes and AI deployment in business environments.

Responsibilities

• Lead end-to-end redesign of payroll processes, technology and operating model.
• Decide what should remain, what should be removed, and what should move into Workday.
• Identify where AI and intelligent agents can improve delivery while preserving human judgment.
• Extend transformation across wider Finance and HR operations.

Job description

Director of Business Process Transformation

Washington, DC

Hybrid – 3 days in the office / 2 days from home

Up to $300,000 +Exceptional Benefits

JGA Recruitment are exclusively partnering with a prestigious, purpose-led organisation to appoint a Director of Business Process Transformation.

This is a role for someone who can run a critical function that cannot fail - while completely rebuilding how it operates.

Beginning with payroll, you will take ownership of an established team and lead the end-to-end redesign of its processes, technology and operating model.

You will decide:

• What should remain
• What should be removed
• What should move properly into Workday
• Where AI and intelligent agents can improve delivery
• Where human judgment must remain

Once the initial transformation is underway, your remit will expand across wider Finance and HR operations.

This is not a traditional, business as usual Director role.

We are looking for an accomplished transformation leader who can move beyond assessment and strategy to implement meaningful, measurable change - and remain accountable for the outcome.

You may currently be operating within:

• Payroll or Workforce Transformation
• Finance or HR Transformation
• Workday or HCM Transformation
• Management Consulting
• HR Technology and Operating Model Design

You do not need to be a payroll processor or an AI engineer. However, you must understand

complex operational processes, speak the language of payroll and have practical knowledge of how AI can be deployed responsibly within a business environment.

Big-4 or major consulting experience would be particularly relevant, alongside Workday or comparable enterprise HCM/ERP expertise.

This is a genuinely unusual opportunity to redesign a critical function from first principles before applying the same methodology across a much broader organisation.

JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with your privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.