Director of Business Development Relationships

Lake Michigan Credit Union; Florida; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Weekly pay & retirement savings

Comprehensive health coverage (medical

Dental & vision, HSA match, parental &

Job summary

Lake Michigan Credit Union seeks a strategic Director of Business Development Relationships to accelerate growth in Southwest Florida. You will expand brand presence, cultivate community partnerships, and build a robust pipeline across industries.

You will lead internal collaboration with branches and lending teams, influence stakeholders, and drive measurable membership growth while representing LMCU at events and forums as a trusted financial partner.

Qualifications

• Associate degree in Business, Finance, Marketing, or a related field required.
• Eight to ten years of progressive experience in business development, relationship management, community outreach, or related functions within a financial institution preferred.
• Experience working within or partnering with banks, credit unions, or other financial services organizations.
• Proven success developing, managing, and closing complex business opportunities with high value clients, organizations, or strategic partners.
• Demonstrated experience building relationships that drive member acquisition, retention, and growth.

Responsibilities

• Identify, develop, and execute strategic growth opportunities aligned with organizational objectives and market trends.
• Build and maintain a strong pipeline of prospects across assigned industries, geographic regions, and product segments.
• Develop and strengthen relationships with employer groups, SEGs, and centers of influence to promote LMCU's products, services, and value proposition.
• Evaluate market opportunities and recommend growth strategies that support organizational goals.
• Cultivate and strengthen relationships with key prospects, partners, referral sources, community leaders, and industry influencers.
• Represent LMCU as a subject matter expert and brand ambassador at community events, conferences, and industry forums.
• Serve as a proven community leader through active involvement in industry, civic, and community organizations.
• Build strategic partnerships that increase brand awareness, membership growth, and business development opportunities.
• Partner with regional leaders and business line partners to identify opportunities, share referrals, and support growth objectives.
• Collaborate with Retail Branches, Mortgage Sales, SBA, Commercial Lending, Small Business Lending, Premier Services, and Community Relations teams.
• Provide strategic insight and recommendations to leadership regarding market dynamics, member needs, competitive activity, and emerging opportunities.
• Lead cross functional initiatives and influence stakeholders to drive business outcomes and strategic priorities.
• Manage end to end business development activities, including prospecting, relationship development, solution design, proposal creation, and closing.
• Develop and deliver compelling presentations to executive leaders, business owners, and decision makers.
• Meet or exceed annual business development goals, revenue objectives, and strategic performance metrics.
• Identify opportunities to deepen relationships and expand product and service adoption.
• Track business development activities, pipeline performance, and outcomes using reporting and CRM tools.
• Monitor performance and provide regular updates on progress toward growth objectives and strategic priorities.
• Analyze market trends, competitive activity, and industry developments to identify opportunities and risks.
• Leverage data and analytics to support decision making and measure business impact.

Skills

Strategic thinking

Communication

Negotiation

Relationship management

Cross-functional collaboration

CRM systems

Data analysis

Presentation

Education

Associate degree in Business, Finance, Marketing, or related field

Tools

CRM systems

Job description

Job Title: Director of Business Development Relationships Primary Location: SW Florida - Fort Myers Employee Status: Full-Time Salaried Estimated Hours/Week: 38

Who We Are: At LMCU, we're committed to helping our members achieve their financial goals while making a positive impact in the communities we serve. As Michigan's largest credit union, we've built our success on strong relationships, exceptional service, and a commitment to continued growth. Southwest Florida represents an important growth market for LMCU, and we're investing in building meaningful relationships with businesses, community organizations, and local leaders to expand our presence and strengthen our impact throughout the region. If you're passionate about connecting people, creating opportunities, and helping drive strategic growth, we'd love to hear from you.

About this Position: LMCU is seeking a strategic and relationship driven Director of Business Development Relationships to help accelerate our growth throughout the Southwest Florida market. This highly visible role is responsible for expanding LMCU's brand presence, developing new business opportunities, and cultivating strong relationships with key community partners, employer groups, centers of influence, and referral sources across the region. As a senior level individual contributor, you will play a critical role in identifying opportunities that support membership growth, deepen community engagement, and strengthen LMCU's position as a trusted financial partner in Southwest Florida. Working closely with executive leadership and business line partners, you will develop and execute market growth strategies that align with LMCU's long term objectives. The ideal candidate brings a proven track record of building strategic partnerships, generating business opportunities, and driving measurable growth through strong community and professional relationships. Success in this role requires the ability to influence stakeholders across multiple business areas, navigate complex relationship networks, and serve as a strong ambassador for LMCU throughout the Southwest Florida community.

What You'll Do

Strategic Growth & Regional Market Development

• Identify, develop, and execute strategic growth opportunities aligned with organizational objectives and market trends
• Build and maintain a strong pipeline of prospects across assigned industries, geographic regions, and product segments
• Develop and strengthen relationships with employer groups, Select Employer Groups (SEGs), and centers of influence to promote LMCU's products, services, and value proposition
• Evaluate market opportunities and recommend growth strategies that support organizational goals

Relationship Management & External Engagement

• Cultivate and strengthen relationships with key prospects, partners, referral sources, community leaders, and industry influencers
• Represent LMCU as a subject matter expert and brand ambassador at community events, conferences, and industry forums
• Serve as a proven community leader through active involvement in industry, civic, and community organizations
• Build strategic partnerships that increase brand awareness, membership growth, and business development opportunities

Internal Collaboration & Influence

• Partner with regional leaders and business line partners to identify opportunities, share referrals, and support growth objectives
• Collaborate closely with Retail Branches, Mortgage Sales, SBA, Commercial Lending, Small Business Lending, Premier Services, and Community Relations teams
• Provide strategic insight and recommendations to leadership regarding market dynamics, member needs, competitive activity, and emerging opportunities
• Lead cross functional initiatives and influence stakeholders to drive business outcomes and strategic priorities

Sales Execution

• Manage end to end business development activities, including prospecting, relationship development, solution design, proposal creation, and closing
• Develop and deliver compelling presentations to executive leaders, business owners, and decision makers
• Meet or exceed annual business development goals, revenue objectives, and strategic performance metrics
• Identify opportunities to deepen relationships and expand product and service adoption

Data Analysis & Reporting

• Track business development activities, pipeline performance, and outcomes using reporting and CRM tools
• Monitor performance and provide regular updates on progress toward growth objectives and strategic priorities
• Analyze market trends, competitive activity, and industry developments to identify opportunities and risks
• Leverage data and analytics to support decision making and measure business impact

Adhere to and champion our core values of curious minds, collaborative hearts and continuous excellence

What You'll Bring

• Associate degree in Business, Finance, Marketing, or a related field
• Eight to ten years of progressive experience in business development, relationship management, community outreach, or related functions within a financial institution preferred
• Experience working within or partnering with banks, credit unions, or other financial services organizations
• Proven success developing, managing, and closing complex business opportunities with high value clients, organizations, or strategic partners
• Demonstrated experience building relationships that drive member acquisition, retention, and growth

Knowledge & Skills

• Strong strategic thinking, problem solving, and analytical capabilities
• Exceptional communication, negotiation, presentation, and relationship management skills
• Experience influencing and leading cross functional initiatives without direct authority
• Ability to develop and maintain strong relationships with business leaders, community organizations, and industry partners
• Experience managing pipelines, tracking performance metrics, and achieving measurable growth goals
• Proficiency with customer relationship management systems, reporting platforms, and business productivity tools
• Experience with financial institution core systems and reporting tools preferred
• Strong understanding of financial services products, solutions, and market dynamics
• Ability to work independently while collaborating effectively across multiple business lines
• Experience supporting financial education initiatives, community outreach programs, and partnership development efforts preferred

What You'll Get

• All Employees: weekly pay and retirement savings options.
• Full-Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

LMCU is an Equal Opportunity Employer Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union!

LMCU is an Equal Opportunity Employer