Director of Business Development

Silverado; Murrieta (CA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Auto and Home Insurance

Discount Programs

Job summary

Silverado Hospice Coastal Valleys is a recognized leader in compassionate hospice care, named among Fortune Best Workplaces in Aging Services. We offer competitive pay, comprehensive benefits, and clear paths for growth.

We seek a strategic Hospice Director of Business Development to drive sales, expand referrals, and grow census across a defined territory. You will lead a sales team, collaborate with operations, manage CRM activities, and partner with Silverado Senior Living for educational

Qualifications

• Home Health and/or Hospice sales leadership experience preferred.
• Minimum of 1 year healthcare sales management required.
• Minimum of 2 years of hospice sales experience required.
• Proven ability to manage a sales territory and contact database.
• LVN or RN license is a plus.
• Knowledge of hospice, home health, senior living, skilled nursing, and hospital systems.
• Proven ability to generate and maintain relationships with new and existing accounts.
• Ability to prioritize, multi-task, and manage multiple initiatives simultaneously.
• Valid driver’s license and clean driving record required.
• Reliable transportation and willingness to travel within territory.
• Flexibility to work outside regular hours based on business needs.

Responsibilities

• Provide overall direction, oversight, and expertise in managing local hospice sales territories.
• Ensure compliance with all regulatory agencies governing sales referrals and related activities.
• Recruit, hire, and train sales staff.
• Establish clear direction by communicating organizational sales goals, priorities, and standards to Hospice Liaisons and Clinical Liaisons.
• Monitor and track performance of Hospice Liaisons; implement interventions to drive optimal sales performance and exceed admissions goals.
• Maintain a disciplined approach to sales management, including scheduled calls, meetings, account management tools, and field ride-alongs.
• Utilize CRM systems effectively to manage and develop sales territories.
• Coach Hospice Liaisons to identify key referral sources, develop new business, and manage accounts to grow market share.
• Collaborate with operations on budgeting and enhancing Silverado Hospice’s brand in the community.
• Manage an individual book of business within a specified territory for consistent productivity.
• Champion disease pathway programs for implementation and execution.
• Partner with Silverado Senior Living for hospice educational outreach and internal sales opportunities.
• Comply with legal requirements, standards, and company policies including HIPAA and documentation standards.
• Conduct outside sales calls to potential and existing referral sources, meeting sales quotas and conversion ratios.
• Promote Silverado’s programs and services to medical professionals and community organizations through regular visits.

Skills

Healthcare sales leadership

Sales territory management

Relationship building

Communication

Education

Registered Nurse License (RN/LVN) - a plus

Tools

CRM systems

Job description

Join Silverado HospiceCoastal Valleys and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We’re hiring a Hospice Director of Business Development – a strategic and results-driven leader who oversees sales operations, drives census growth, and builds strong relationships with referral sources. This role blends leadership, business development, and collaboration to expand access to dignified, meaningful care for patients and families.

Be a Difference-Maker with a Hospice Care Leader

You lead with confidence, strategy, and compassion. You’re a dynamic communicator and motivator who thrives in a mission-driven environment. You’re passionate about connecting patients and families with exceptional care and empowering your team to achieve meaningful results.

What You’ll Be Doing

• Provide overall direction, oversight, and expertise in managing local hospice sales territories
• Ensure compliance with all regulatory agencies governing sales referrals and related activities
• Recruit, hire, and train sales staff
• Establish clear direction by communicating organizational sales goals, priorities, and standards to Hospice Liaisons and Clinical Liaisons
• Monitor and track performance of Hospice Liaisons; implement interventions to drive optimal sales performance and exceed admissions goals
• Maintain a disciplined approach to sales management, including scheduled calls, meetings, account management tools, and field ride-alongs
• Utilize CRM systems effectively to manage and develop sales territories
• Coach Hospice Liaisons to identify key referral sources, develop new business, and manage accounts to grow market share
• Collaborate with operations on budgeting and enhancing Silverado Hospice’s brand in the community
• Manage an individual book of business within a specified territory for consistent productivity
• Champion disease pathway programs for implementation and execution
• Partner with Silverado Senior Living for hospice educational outreach and internal sales opportunities
• Comply with legal requirements, standards, and company policies including HIPAA and documentation standards
• Conduct outside sales calls to potential and existing referral sources, meeting sales quotas and conversion ratios
• Promote Silverado’s programs and services to medical professionals and community organizations through regular visits

Qualifications

• Home Health and/or Hospice sales leadership experience preferred
• Minimum of 1 year healthcare sales management required
• Minimum of 2 years of hospice sales experience required
• Proven ability to manage a sales territory and contact database
• LVN or RN license is a plus
• Knowledge of hospice, home health, senior living, skilled nursing, and hospital systems
• Proven ability to generate and maintain relationships with new and existing accounts
• Ability to prioritize, multi-task, and manage multiple initiatives simultaneously
• Valid driver’s license and clean driving record required
• Reliable transportation and willingness to travel within territory
• Flexibility to work outside regular hours based on business needs
• Fortune Magazine Best Workplace in Aging Services™
• Certified Great Place to Work®
• Paid training and strong internal mobility
• Competitive commission and bonus plans

Anticipated pay range: $120,000 USD - $130,000 USD

Silverado offers the following benefits to eligible employees:

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page:https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security