Director of Branch Operations

Angels of Care Pediatric Home Health; Jacksonville (FL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Pet, Home, and Auto

Job summary

Angels of Care Pediatric Home Health in Jacksonville, FL is seeking a Director of Branch Operations to lead all aspects of branch performance, patient care quality, and service delivery. This on-site role requires strategic thinking, collaboration with clinical and quality teams, and a focus on efficiency and growth.

You will recruit and mentor staff, drive improvements in care processes, ensure documentation and regulatory compliance, manage scheduling and resources, and represent the

Qualifications

• 2+ years healthcare operations leadership experience required
• Home Health experience preferred
• Bachelor’s degree or equivalent experience preferred

Responsibilities

• Lead Operations: Direct all aspects of branch operations to ensure high-quality, compliant, and efficient service delivery.
• Drive Quality and Efficiency: Partner with clinical and quality teams to evaluate performance data, strengthen care delivery, and implement process improvements that enhance outcomes.
• Develop and Empower Teams: Recruit, train, and mentor staff, fostering a positive and accountable work environment focused on collaboration, growth, and continuous improvement.
• Ensure Clinical Integrity: Support compliance with documentation standards, case management processes, and regulatory requirements to ensure appropriate and timely care.
• Support Growth: Represent the organization within the community and with referral partners, building strong relationships that promote service awareness and branch growth.
• Manage Resources: Oversee scheduling, staffing, and operational logistics to maintain efficiency and cost effectiveness.

Skills

Healthcare operations leadership

Staff development

Regulatory compliance

Education

Bachelor’s degree or equivalent experience

Job description

This is an on-site position with occasional travel.

As the Director of Branch Operations, you will lead the branch in achieving excellence in patient care, team performance, and service delivery. This role is ideal for a strategic and collaborative leader with healthcare operations experience who thrives on driving quality, efficiency, and team success in pediatric home health care.

In this role, you will:

• Lead Operations: Direct all aspects of branch operations to ensure high-quality, compliant, and efficient service delivery.
• Drive Quality and Efficiency: Partner with clinical and quality teams to evaluate performance data, strengthen care delivery, and implement process improvements that enhance outcomes.
• Develop and Empower Teams: Recruit, train, and mentor staff, fostering a positive and accountable work environment focused on collaboration, growth, and continuous improvement.
• Ensure Clinical Integrity: Support compliance with documentation standards, case management processes, and regulatory requirements to ensure appropriate and timely care.
• Support Growth: Represent the organization within the community and with referral partners, building strong relationships that promote service awareness and branch growth.
• Manage Resources: Oversee scheduling, staffing, and operational logistics to maintain efficiency and cost effectiveness.

Qualifications

• 2+ years healthcare operations leadership experience required
• Home Health experience preferred
• Bachelor’s degree or equivalent experience preferred

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.