Director of Applications and Business Systems

OpenLoop; United States; Remote; USD 148,000 - 170,000; Full time

Job summary

OpenLoop seeks a Director of Applications and Business Systems to lead and optimize their enterprise software stack. This role involves managing a high-performing team, ensuring compliance with regulations, and driving digital transformation across the organization. Ideal candidates will have extensive experience in SaaS platforms and a strong leadership background.

Benefits

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Accounts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and more

Qualifications

• 8+ years leading enterprise applications or business-systems functions.
• 3+ years in a people-management role.
• Demonstrated success with cloud-based SaaS platforms.

Responsibilities

• Define and maintain a 3-year enterprise applications roadmap.
• Own the full lifecycle of enterprise applications.
• Manage third-party vendors and negotiate contracts.

Skills

Leadership

Communication

Systems Integration

Cloud-based SaaS Implementation

Data Governance

Change Management

Education

Bachelor’s degree in Information Systems, Computer Science, Business Administration or equivalent experience

Job description

Director of Applications and Business Systems

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Director of Applications and Business Systems

Join to apply for the Director of Applications and Business Systems role at OpenLoop

OpenLoop is looking for a Director of Applications & Business Systems to join our team remotely or at HQ in Des Moines, IA. In this role, you will be responsible for owning the vision, delivery, and continuous improvement of OpenLoop Health’s enterprise software stack. You will lead a high-performing team that implements, integrates, and optimizes all mission-critical applications—spanning ERP, CRM, HRIS, finance, collaboration, and proprietary platforms—so that they scale with the business, meet security and compliance requirements, and delight internal users.

What You'll Do

• Define and maintain a 3-year enterprise applications roadmap aligned with company goals and digital transformation priorities.
• Translate business strategies into scalable technical initiatives, measurable KPIs, and clear project portfolios.
• Recruit, coach, and lead a high-performing team of analysts, developers, and admins.
• Own the full lifecycle of enterprise applications (e.g., GSuite, Zoho, NetSuite, Slack, Okta, Healthie, Doxy)—from selection and deployment to integration and retirement.
• Lead cross-platform initiatives focused on data quality, governance, and master data management.
• Drive automation and process improvements using APIs, low-code tools, and emerging tech to eliminate manual work.
• Manage third-party vendors: negotiate contracts, monitor SLAs, control licensing costs, and oversee renewals.
• Oversee application provisioning, deprovisioning, and access management to ensure a seamless and secure employee experience.
• Partner with Product and Engineering to enhance and integrate internally developed tools; establish release, QA, and UAT processes.
• Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks across the application stack.
• Implement robust role-based access controls, audit trails, and incident-response procedures.
• Track system uptime, usage, and ROI; deliver executive-level dashboards and insights.
• Measure end-user satisfaction and lead continuous improvement efforts.
• Manage the applications budget, including licenses, tools, and services.
• Other duties as assigned

Who You Are

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.
• 8+ years leading enterprise applications or business-systems functions, including 3+ years in a people-management role.
• Demonstrated success implementing and integrating cloud-based SaaS platforms (GSuite, Zoho, NetSuite, Slack, Okta, etc.).
• Deep knowledge of systems integration, data governance, and the full software-development lifecycle.
• Proven track record in vendor negotiation, license optimization, and third-party risk management.
• Exceptional communication, leadership, and cross-functional influencing skills.
• Experience spearheading large-scale change-management or digital-transformation programs.
• Hands-on familiarity with modern data architectures, APIs, and automation frameworks.

Remote Salary Range: $148,000 USD - $170,000 USD

About the Role

OpenLoop is looking for a Director of Applications & Business Systems to join our team remotely or at HQ in Des Moines, IA. In this role, you will be responsible for owning the vision, delivery, and continuous improvement of OpenLoop Health’s enterprise software stack. You will lead a high-performing team that implements, integrates, and optimizes all mission-critical applications—spanning ERP, CRM, HRIS, finance, collaboration, and proprietary platforms—so that they scale with the business, meet security and compliance requirements, and delight internal users.

What You'll Do

• Define and maintain a 3-year enterprise applications roadmap aligned with company goals and digital transformation priorities.


• Translate business strategies into scalable technical initiatives, measurable KPIs, and clear project portfolios.


• Recruit, coach, and lead a high-performing team of analysts, developers, and admins.


• Own the full lifecycle of enterprise applications (e.g., GSuite, Zoho, NetSuite, Slack, Okta, Healthie, Doxy)—from selection and deployment to integration and retirement.


• Lead cross-platform initiatives focused on data quality, governance, and master data management.


• Drive automation and process improvements using APIs, low-code tools, and emerging tech to eliminate manual work.


• Manage third-party vendors: negotiate contracts, monitor SLAs, control licensing costs, and oversee renewals.


• Oversee application provisioning, deprovisioning, and access management to ensure a seamless and secure employee experience.


• Partner with Product and Engineering to enhance and integrate internally developed tools; establish release, QA, and UAT processes.


• Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks across the application stack.


• Implement robust role-based access controls, audit trails, and incident-response procedures.


• Track system uptime, usage, and ROI; deliver executive-level dashboards and insights.


• Measure end-user satisfaction and lead continuous improvement efforts.


• Manage the applications budget, including licenses, tools, and services.


• Other duties as assigned

Who You Are

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.


• 8+ years leading enterprise applications or business-systems functions, including 3+ years in a people-management role.


• Demonstrated success implementing and integrating cloud-based SaaS platforms (GSuite, Zoho, NetSuite, Slack, Okta, etc.).


• Deep knowledge of systems integration, data governance, and the full software-development lifecycle.


• Proven track record in vendor negotiation, license optimization, and third-party risk management.


• Exceptional communication, leadership, and cross-functional influencing skills.


• Experience spearheading large-scale change-management or digital-transformation programs.


• Hands-on familiarity with modern data architectures, APIs, and automation frameworks.

Remote Salary Range: $148,000 USD - $170,000 USD

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans


• Flexible Spending/Health Savings Accounts


• Flexible PTO


• 401(k) + Company Match


• Life Insurance, Pet insurance, and more

Sound like a good fit? We’d love to meet you.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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