Director of Annual Giving

Haven House Services; Raleigh (NC); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Haven House Services in Raleigh, NC, seeks a Director of Annual Giving to lead our year‑round fundraising program. Working with the Chief Development Officer and RD Team, you will plan and execute campaigns, recruit volunteers, and build donor stewardship across annual campaigns, year-end appeals, and executive challenges.

You will identify impact stories, collaborate with Marketing, design solicitations, track performance, and cultivate executives for the Executive Challenge, while sustaining

Qualifications

• Bachelor’s degree or equivalent and 3-5 years of relevant experience in fundraising with a nonprofit organization.
• Strong and persuasive writing, editing, and storytelling skills.
• Tech-savvy with experience using donor relationship management software and other fundraising-related programs and platforms preferred. Experience with Bloomerang a plus.
• Excellent computer software skills including Microsoft Office proficiency.
• Excellent organizational and time management skills.
• A strong team player, who is also a self-starter with a desire to take on new challenges.
• Initiative, creativity, reliability, flexibility, sense of humor, thoroughness, and accuracy.
• Integrity in relationships with donors, prospective donors, volunteers and colleagues.

Responsibilities

• Identify, recruit, and work with campaign leadership to create timeline, theme(s), and goals.
• Strategize ongoing recruitment and year-long stewardship of annual campaign volunteers.
• Work with Volunteer & Marketing Manager to build campaign site, collateral, and fundraising tools.
• Schedule and host volunteer training and organizing campaign-related events.
• Manage third-party events held during the Annual Campaign.
• Create and distribute volunteer updates to encourage fundraisers in reaching goals.
• Plan campaign wrap-up events and volunteer recognition.
• Work alongside Donor Relations Manager to acknowledge campaign supporters through the donor’s journey.
• Track and evaluate campaign performance, using data to refine strategies.
• Create the vision, framework, timeline, and strategies for year-end giving.
• Identify impact stories for appeals and with VMM to write and design direct mail pieces.
• Create digital appeals and posts to support campaigns.
• Plan list segmentation and create differentiated messaging for identified segments.
• Identify ways to engage lapsed donors during the campaign and throughout the year.
• Recruit at least 24 executives to participate in Executive Challenge.
• Build challenge site, collateral, and templates to help executives reach fundraising goals.
• Provide engagement opportunities for executives and donors.
• Gather feedback post-challenge to identify improvements.

Skills

Strong writing & storytelling

Tech-savvy with donor CRM

MS Office proficiency

Organizational & time management

Team player / self-starter

Creativity / reliability

Integrity in donor relations

Education

Bachelor’s degree or equivalent and 3-5 years of relevant experience in fundraising with a nonprofit organization

Tools

Bloomerang

Job description

Since 1973, Haven House Services has been the place in our community where youth who need help can find it. Across our programs, last year we helped approximately 1,300 youth overcome challenges and find a path to a brighter future. Our staff members (over 65 FT+ PT employees) work hard, care deeply about the youth we serve, and find joy in the impact we make together. We strive to have a supportive, collaborative workplace that allows us to show up at our best for youth and for each other.

Summary:

The Director of Annual Giving is an essential part of the Resource Development team at Haven House Services, working collaboratively with the Chief Development Officer and RD Team to develop, implement, and evaluate Haven House’s year-round fundraising program.Key duties include the planning and execution of a successful peer-to-peer giving annual campaign, year-end giving campaign, and annual executive challenge campaign.

Specific position duties and responsibilities:

Annual Campaign:

• Identify, recruit, and work with campaign leadership to create timeline, theme(s), and goals.
• Strategize the ongoing recruitment and year-long stewardship of annual campaign volunteers.
• Work with Volunteer & Marketing Manager (VMM) to build campaign site, collateral, and fundraising tools.
• Schedule and host volunteer training and organizing campaign-related events, hosted by Haven House.
• Manage third-party events held during the Annual Campaign (Law Firm Challenge, Driving Hope, etc.).
• Create and distribute volunteer updates to encourage and support fundraisers in reaching fundraising goals.
• Plan campaign wrap-up events and volunteer recognition.
• Work alongside Donor Relations Manager to acknowledge campaign supporters through the donor’s journey.
• Track and evaluate campaign performance, using data to refine recruitment and fundraising strategies.

Year-End Giving & Direct Mail Appeals:

• Create the vision, framework, timeline, and strategies necessary to grow year-end giving.
• Work with staff to identify impact stories for appeals and with VMM to write and design direct mail pieces.
• Work with VMM to create digital appeals and posts to support campaigns.
• Plan list segmentation and create differentiated messaging for identified segments.
• Identify ways to engage lapsed donors during the campaign, and throughout the year.
• Work with Board and RD team to recruit at least 24 executives to participate in Executive Challenge.
• Work with VMM to build challenge site, collateral, and templates to help executives reach fundraising goals.
• Work with Donor Relations Manager to provide engagement and recognition opportunities for executives.
• Gather feedback post-challenge to identify ways to improve challenge and process in future years.

Individual Giving:

• Supporting prospecting of new supporters, and solicit contributions from individuals at all donor levels.
• Build and maintain positive relationships with individual donors, volunteers, and community stakeholders.
• Work effectively with RD team to gain strong participation in annual giving, build strategies for moving donors to higher giving levels, and to cultivate donors for gifts to specific campaigns.
• Coordinate donor stewardship and engagement with Donor Relations Manager.
• Work with RD Team to implement strategies to meet annual new donor and donor retention goals.

Corporate Giving:

• Identify corporate sponsorship prospects and work with Chief Development Officer to solicit new and existing sponsors for events, campaigns, and mission support.

Events and Outreach:

• Represents agency at public presentations, third-party fundraisers, corporate giving presentations, and other events as needed.
• Organize Quarterly Impact Lunches to highlight agency’s three main focus areas, and strategize other events that can support donor cultivation.
• Supports RD team in execution of annual fundraising events.

Minimum Qualifications:

• Bachelor’s degree or equivalent and 3-5 years of relevant experience in fundraising with a nonprofit organization.

Knowledge, skills and abilities:

• Strong and persuasive writing, editing, and storytelling skills.
• Tech-savvy with experience using donor relationship management software and other fundraising-related programs and platforms preferred. Experience with Bloomerang a plus.
• Excellent computer software skills including Microsoft Office proficiency.
• Excellent organizational and time management skills. Ability to make judgments, assume responsibility, and produce stellar work under the pressure of deadlines and timelines.
• A strong team player, who is also a self-starter with a desire to take on new challenges.
• Initiative, creativity, reliability, flexibility, sense of humor, thoroughness, and accuracy.
• Integrity in relationships with donors, prospective donors, volunteers and colleagues.

General agency duties and responsibilities:

• Completes all required trainings.
• Participates in agency outreach and fundraising events.
• Demonstrates a willingness to assist in other agency programs as needed.
• Acts as a custodian and demonstrates responsible and ethical use of agency property and facilities.
• Displays sensitivity to the service population’s cultural and socioeconomic characteristics
• Strives to embody the agency’s Code of Ethics while working towards the agency’s Mission.
• Learns and demonstrates Agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork, and positive leadership.
• Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community.
• Other duties as assigned.

Other requirements:

• Valid North Carolina Driver’s License and satisfactory driving record.
• Personal vehicle in the event agency vehicles are not available.
• Proof of current/valid car insurance.
• Acceptable background report.
• Hybrid work model. Minimum 3 days/week at Haven House facility, with ability to work from home the other days. Schedule must be discussed and approved by supervisor.*
• Culture of care and wellness in the office.
• Occasional exposure to outside weather conditions.
• Potential exposure to bloodborne and/or airborne pathogens.

*During the first 3 months of employment, additional days in the office may be required to build critical interpersonal connections and strengthen the team’s vision, strategy, and cohesiveness.