Director of Alumni Career Services, Penn State Alumni Association

Penn State University; University Park (TX); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Tuition discount (75%)

Competitive benefits

Job summary

Penn State University is seeking a Director of Alumni Career Services to lead a data-informed career engagement strategy for the Penn State Alumni Association. The role partners with University stakeholders to deliver career development, mentoring, and networking across the alumni lifecycle.

The Director will oversee a team, manage budgets, and drive scalable programs, partnerships, and technology-enabled services that enhance alumni career outcomes and engagement across Penn State’s global

Qualifications

• Master’s degree and 8+ years of relevant, progressively responsible experience; 3+ years of supervisory experience preferred.
• Strong interpersonal and communication skills; able to lead diverse teams and collaborate across units.
• Experience in post-secondary career coaching, counseling, and advising; knowledge of alumni career needs.

Responsibilities

• Lead Alumni Career Services team; set priorities and oversee performance.
• Develop and refine a comprehensive alumni career services plan aligned with PSAA strategy.
• Manage budget and resources; report on KPIs and outcomes to inform decisions.
• Expand virtual and in-person career programs, mentoring, and networking.
• Implement tech, digital engagement, and AI-enabled tools to enhance reach.

Skills

Leadership

Strategic planning

Communication

Alumni engagement

Mentoring

Data-driven decisions

Team leadership

CRM experience

Education

Master’s degree

8+ years of relevant experience

Tools

CRM systems

Career platforms

Data analytics tools

Job description

POSITION SPECIFICS

Penn State is currently seeking a Director of Alumni Career Services in supporting the Penn State Alumni Association (PSAA)leads the development and execution of a comprehensive, data-informed alumni career engagement strategy designed to provide lifelong value to alumni while strengthening their connection to the University and the Alumni Association. This role advances alumni engagement, participation, volunteer involvement, and philanthropic investment by creating meaningful career development, mentoring, and networking opportunities across the full student-to-alumni lifecycle.As a member of the Division of Development and Alumni Relations, you can play an integral role in Penn State’s future and contribute to one of the most successful fundraising and alumni relations operations in the country.

Reporting to the Executive Director of Engagement, and as a key member of theEngagement Team’s leadership group within the PSAA, the Director works closely with colleagues across the University to identify needs, recommend solutions, and deliver high-impact career services strategies that support alumni at every stage of their professional journey.

The Director of Alumni Career Services will articulate Penn State’s needs, ambitions, and values through excellent informal and formal communications as well as:

Leadership

• Lead and manage the Alumni Career Services team, setting priorities,developing portfolio assignments,overseeing performance, and supporting staff development.
• Develop, implement, and continuously refine a comprehensive alumni career services plan thatis in-line with the PSAA’s strategic plan,supports alumni across all phases of career development.
• Manage the Alumni Career Services budget andallocateresources to support strategic priorities and program delivery.
• Establish and track key performance metrics for alumni career services initiatives; analyze outcomes and provide regular reporting to inform decision-making anddemonstrateimpact.
• Represent the Alumni Association on internal and external committees,work groups, and professional organizations.

Strategy and Programming

• Develop and implement strategies thatleveragePenn State’s global alumni network to advancealumnicareer growth through virtual and in-person programs, services, events, and networking opportunities.
• Directexpansion, diversification, execution, and assessment of professional development and mentoring initiatives, including resource creation, content delivery, promotional planning, and marketing support.
• Direct, develop, andprovidetheability for the PSAA to offer andexecute onscalableindividual career support through one-on-one career assessments andvirtualcoaching sessions.
• Determineand lead the strategy for integrating technology, digital engagement tools, and AI-enabled platforms into alumni career services, including assessing current systems andidentifyingnew solutionsto enhance reach and effectiveness.
• Increase alumni participation in career-focused programming by designing accessible, relevant, and scalable offerings that meet the needs of diverse alumni audiences.
• Oversee the development,refinementand future iterations of the Young Alumni Ambassador Program.

Partnerships

• Establish and strengthen strategic partnerships withuniversityoffices, including University Career Services, to create collaborative opportunities that support alumni career development.
• Leverage existing career services platforms and University resources to enhance alumni careeradvancementand increase access to professional opportunities.
• Represent alumni engagement at career-related events, including relevant University-sponsored programs.
• Coordinate with the Director of Volunteer Engagement toidentifyareas where the extensive PSAA affiliate group network can beleveragedto expand and strengthen career programmingand networking and develop necessary resources and plans to allow for local execution, scaling the PSAA’s reach.
• Collaborate with campus colleagues toidentify, cultivate, and steward prominent alumni, donors, prospects, and volunteers through meaningful career development engagement opportunities.
• Lead alumni engagement strategy and execution for the Alumni Association’s workplace alumni program through partnering with campus colleagues and industry network volunteers toidentifyand engage C-suite alumni and other workplace leaders in building employer-based alumni programs; leverage and promote current Alumni Career Services offerings to expand networking and career-related opportunities within partner organizations and alumni networks; collaborate with schools, colleges, and strategic campus offices to coordinate professional development programs, faculty speaker events, and other initiatives that deepen engagement with corporate networks and evaluate opportunities toestablishnew employer-based alumni networks based on interest, organizational alignment, available resources, and concentration of alumni within a company.
• Promote internship, mentoring, and professional opportunities for both alumni and students, including opportunities connected to alumni-owned businesses and employer partners.

The successful candidate will have:

• Master’sdegree, 8+years of relevant, progressively responsible experience,including3+ years ofsupervisoryexperience orequivalencywithadultcareerservices backgroundpreferredalongsideexperience inprogram development, alumni engagement, donor relations, volunteer management, or a related field.
• Exemplary interpersonal and communication skills.
• The ability to create and maintain an inclusive and respectful environment for all students and colleagues.
• Directexperiencewithpost-secondarygraduatecareer coaching, counseling, and advising.
• Demonstrated experience leading teams and developing staff.
• Strong strategic planning, organizational, and project management skills.
• Excellent interpersonal, verbal, and written communication skills.
• Experience using CRM systems and career-focused platforms.
• Ability to analyze data, assess outcomes, and use metrics to guide strategy and reporting.
• Experience working in higher education, advancement, alumni relations, or a nonprofit environment preferred.
• A proven ability to self-motivate and work both independently and as part of a team.
• A commitment to professional development, learning, and being mentored.

DDAR is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Master’s Degree8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience acceptedRequired Certifications:None

Penn State’s Division of Development and Alumni Relations

If you believe in the power of higher education—and philanthropy—to shape the public good, you’ll excel right here in Penn State’s Division of Development and Alumni Relations (DDAR). Our organization includes more than 500 professionals engaging a community of more than 800,000 alumni who believe in the power of giving back. Across our interdisciplinary teams of fundraisers, alumni relations professionals, communicators, event planners, financial experts, and more, there is a place for you to make a difference in the lives of students and faculty while taking your own career to new heights. Learn more about us at raise.psu.edu and explore the success of our most recent campaign at greaterpennstate.psu.edu.

Building a Career and a Life at Penn State

Across all campuses and an online World Campus, our 100,000 students and 17,000 faculty and staff know the real measure of success goes beyond the classroom—it’s the positive impact made on communities across the globe. Penn State consistently ranks among the top academic and research universities in the world: psu.edu/this-is-penn-state/facts-and-rankings.

This position is based at the University Park campus, located in State College, Pennsylvania. State College is ranked among the lowest-stress and safest small cities in the country, with excellent public schools, beautiful parks and other natural assets, and a broad range of cultural and athletic events and venues: statecollegepa.us and statecollege.com.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $72,300.00 - $108,444.00.

Salary Structure- Information on Penn State’s salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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