Director of AI & Technology Strategy

Independent Insurance Agents of North Carolina, Inc. (IIANC); Cary (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid remote work opportunities

Extremely flexible work schedule

Competitive pay

Health insurance coverage

Generous Employer Retirement Contrib

Generous PTO

100% paid professional development

Office casual dress code

Job summary

IIANC in Cary, NC seeks a Director of Technology and AI to lead the organization’s technology operations and AI initiatives. This hands-on leadership role drives systems, integrations, vendors, and workflows to run smoothly today while guiding a smarter, AI-enabled future.

The role focuses on practical, scalable solutions with a strong emphasis on responsible AI, automation, and cross‑department collaboration. A hybrid schedule and generous benefits support a stable, innovative team.

Qualifications

• Experience in technology leadership and digital transformation.
• Hands-on with generative AI and automation.
• Ability to translate business needs into practical tech solutions.

Responsibilities

• Lead IIANC’s overall technology operations, ensuring systems, applications, hardware, integrations, vendors, and workflows are reliable, effective, and aligned with organizational needs.
• Serve as the primary internal technology resource, troubleshooting issues directly and coordinating with MSPs, vendors, and outside support as needed.
• Develop and maintain IIANC’s technology strategy and roadmap across departments to drive improvements and vendor decisions.
• Serve as IIANC’s internal AI lead by identifying opportunities to use AI and automation to improve workflows and decision-making.
• Build technology and AI capability through training, coaching, and a culture of curiosity and continuous improvement.

Skills

Technology leadership

Digital transformation

Vendor management

Generative AI

Automation

Tools

CRM systems

Customer portals

Reporting tools

Database systems

Technology platforms

Job description

IIANC in Cary, NC seeks a Director of Technology and AI to lead the organization’s technology operations and AI initiatives. This hands-on leadership role drives systems, integrations, vendors, and workflows to run smoothly today while guiding a smarter, AI-enabled future.

The role focuses on practical, scalable solutions with a strong emphasis on responsible AI, automation, and cross‑department collaboration. A hybrid schedule and generous benefits support a stable, innovative team.