Director of AI Services & Portfolio Strategy

Bluefish; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Bluefish is looking for an experienced Director of Professional Services in New York, NY to lead delivery teams in AI marketing outcomes. This pivotal role requires over 12 years in client services and offers the opportunity to shape client strategies and relationships.

You will coach a team of Customer AI Strategists and Analysts, own portfolio strategy, and ensure high performance across engagements. Excellent communication and strategic thinking are crucial.

Qualifications

• 12+ years of experience in client services or management consulting.
• Experience managing senior client relationships.
• Proven track record of owning portfolio-level outcomes.

Responsibilities

• Lead, coach, and manage a pod of Customer AI Strategists and Analysts.
• Build team processes and delivery frameworks.
• Own portfolio-level strategy and renewals.

Skills

Client services management

Strategic thinking

Team leadership

Excellent communication

Analytical skills

Job description

Bluefish is looking for an experienced Director of Professional Services in New York, NY to lead delivery teams in AI marketing outcomes. This pivotal role requires over 12 years in client services and offers the opportunity to shape client strategies and relationships.

You will coach a team of Customer AI Strategists and Analysts, own portfolio strategy, and ensure high performance across engagements. Excellent communication and strategic thinking are crucial.