Director of AI Client Solutions

Axiom Law; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

Axiom Law is seeking an AI Client Solutions Director to guide senior client conversations and lead AI adoption discussions within our Technology & Talent team.

You will translate client priorities into actionable AI use cases, requirements, and implementation plans, while partnering with Sales, Delivery, Product, and Legal Talent to shape proposals and scalable solutions.

Qualifications

• 8+ years in AI or enterprise technology with a client-facing focus.
• Strong knowledge of generative AI, LLMs, retrieval-augmented generation, AI agents, workflow automation, and enterprise AI deployment.
• Ability to communicate clearly with executive business stakeholders and technical IT audiences.
• Experience leading client conversations on AI, data, automation, enterprise technology, or technology-enabled transformation.
• Experience translating business problems into requirements, solution designs, implementation plans, and success measures.
• Experience working with corporate legal departments, legal operations teams, alternative legal service providers, or legal technology providers.
• Background in AI implementation, product management, solutions consulting, enterprise architecture, technical pre-sales, or managed services.
• Experience developing AI pilots, business cases, adoption strategies, change-management plans, or vendor evaluations.
• Advanced degree in related field; Juris Doctor preferred.

Responsibilities

• Lead discovery, advisory, and solution-design conversations with clients.
• Translate client priorities into practical AI use cases, solution requirements, and implementation plans.
• Build repeatable frameworks, playbooks, and client-facing collateral for AI solutioning.
• Partner with Sales, Delivery, Product, Technology, and Legal Talent to shape proposals and pilots.
• Contribute to executive presentations, workshops, and external thought leadership.

Skills

Executive communication

Client engagement

AI strategy

Enterprise technology

Legal tech

Solutions architecture

Change management

Vendor evaluation

Data governance

Education

Juris Doctor (preferred)

Advanced degree in CS/IS/Business/Law

Job description

• We are looking for an AI Client Solutions Director to play a pivotal role in Axiom's AI solution conversations with clients. This is a senior, client-facing individual contributor role within Axiom's Technology & Talent team
• The person in this role will have significant influence with clients and internal stakeholders, while also partnering with the head of Legal Engineering
• The right candidate will bring credibility, curiosity, and commercial judgment to help clients move from AI interest to responsible, measurable adoption-connecting business priorities, legal workflows, and technology requirements in a way that feels practical and actionable
• Serve as a senior client-facing AI subject matter expert within the Technology & Talent team, leading discovery, advisory, and solution-design conversations with clients
• Build trusted relationships with senior client stakeholders across legal, legal operations, IT, security, procurement, and AI program teams
• Translate client priorities into practical AI use cases, solution requirements, implementation plans, and value cases
• Partner with Sales, Account Management, Marketing, Delivery, Product, Technology, and Legal Talent colleagues to shape compelling proposals, pilots, and scalable AI-enabled solutions
• Design solution approaches that combine Axiom talent, client technology ecosystems, AI tools, process redesign, governance, and managed services
• Guide technical and operational conversations with client IT, security, privacy, procurement, and architecture teams
• Assess AI vendors, platforms, and client environments to recommend practical options aligned to client needs and Axiom's capabilities
• Contribute to executive presentations, workshops, demonstrations, technical exchanges, and thought‑leadership initiatives
• Help build repeatable frameworks, playbooks, use‑case libraries, and client-facing collateral that improve the speed and quality of AI solutioning across Axiom's Technology & Talent
• Serve as a visible voice in the corporate legal and legal‑innovation community, representing Axiom in industry panels, forums, and other external engagements focused on in‑house legal teams
• Advise client legal innovation and knowledge‑management teams on AI transformation strategy, rollout, AI policy, adoption, and measures of success
• Lead and deliver strategic client projects that advance practical AI adoption within legal departments, partnering with relevant internal subject matter experts and delivery teams
• Partner with Value Engineering and commercial colleagues to develop practical ROI frameworks and value narratives for in‑house legal teams
• Develop and publish market‑facing analysis and executive content that advances Axiom's point of view on AI-enabled legal services and the future of corporate legal
• In this role, you will sit close to one of Axiom's most important growth opportunities-helping clients navigate a fast‑moving AI landscape and build solutions that are practical, trusted, and measurable
• You will have room to influence how Axiom brings AI-enabled solutions to market, while working alongside a cross‑functional team that spans commercial, delivery, product, technology, and legal talent expertise

Familiarity with enterprise technology environments, including APIs, integrations, data flows, cloud platforms, identity and access management, security, and vendor risk processes is preferred but not required Working knowledge of Responsible AI, data privacy, AI governance, security, and risk-management considerations Strong commercial judgment, executive presence, facilitation skills, and ability to bring structure to complex cross‑functional work 8+ years of experience in AI, enterprise technology, digital transformation, legal technology, consulting, solutions architecture, or a related client‑facing technical field Strong working knowledge of generative AI, large language models, retrieval‑augmented generation, AI agents, workflow automation, and enterprise AI deployment Ability to communicate clearly and credibly with both executive business stakeholders and technical IT audiences Experience leading client conversations on AI, data, automation, enterprise technology, or technology‑enabled transformation Experience translating business problems into requirements, solution designs, implementation plans, and success measures Experience working with corporate legal departments, legal operations teams, alternative legal service providers, or legal technology providers Experience engaging directly with CIO, CTO, CISO, procurement, enterprise architecture, or legal operations functions Background in AI implementation, product management, solutions consulting, enterprise architecture, technical pre‑sales, or managed services Experience developing AI pilots, business cases, adoption strategies, change‑management plans, or vendor evaluations, with any related public articles or thought leadership published externally Advanced degree in Computer Science, Information Systems, Business, Law, or related field. Juris Doctor degree preferred