Director of Admissions — Skilled Nursing & Growth

Crouse Community Center, Inc.; New York (NY); Presencial; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation with bonus

Comprehensive benefits

Paid time off and holidays

Supportive leadership and team

Professional growth opportunities

Descripción de la vacante

Crouse Community Center, Inc. invites an experienced Director of Admissions to lead the admissions workflow for our skilled nursing facility.

You will act as the primary contact for prospective residents, families, hospital partners, and referral sources, guiding transitions into care with empathy. The role emphasizes strong knowledge of skilled nursing admissions, exceptional communication, organization, and customer service.

Formación

• Bachelor's or associate degree in healthcare admin, business, marketing, social work, or related field preferred.
• Experience in admissions, business development, case management, or related roles in skilled nursing or healthcare settings preferred.
• Knowledge of Medicare, Medicaid, managed care, and common insurance authorizations processes.
• Strong interpersonal, presentation, negotiation, and follow-up skills.
• Excellent organization, judgment, and ability to manage competing priorities.
• Proficiency with electronic referral systems, admissions software, and MS Office applications.
• Ability to maintain confidentiality with empathy and professionalism.

Responsabilidades

• Manage the admissions process from inquiry to admission with timely, welcoming communication.
• Review referrals and coordinate clinical and financial evaluations with nursing, social services, therapy, and business office teams.
• Verify insurance coverage, obtain authorizations, and explain admission requirements to residents and families.
• Build and maintain relationships with hospitals, physicians, case managers, and other partners.
• Conduct facility tours and clearly communicate services and levels of care.
• Maintain referral, census, and admissions records with resident confidentiality.
• Monitor referral trends, census goals, and generate reports with outreach recommendations.
• Participate in interdisciplinary meetings to support coordinated admissions.
• Ensure admissions practices comply with federal/state regulations and facility policies.

Educación

Associate or bachelor’s degree in healthcare administration, business, marketing, social work, or related field

Medicare/Medicaid knowledge

Interpersonal skills

Presentation skills

Negotiation

Follow-up

Organization and attention to detail

Empathy and professional communication

Microsoft Office proficiency

Admissions software familiarity

Herramientas

Admissions software

Microsoft Office

Descripción del empleo

Crouse Community Center, Inc. invites an experienced Director of Admissions to lead the admissions workflow for our skilled nursing facility.

You will act as the primary contact for prospective residents, families, hospital partners, and referral sources, guiding transitions into care with empathy. The role emphasizes strong knowledge of skilled nursing admissions, exceptional communication, organization, and customer service.