Director of Admissions

Journey; Fairburn (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

PTO

Dental Insurance

Vision Insurance

Job summary

Journey is seeking an Admissions Coordinator to support referrals, admissions and resident services in our Georgia community. You will collaborate with care teams, families and providers to ensure timely admissions and accurate documentation.

This role emphasizes relationship building, attention to records, and navigation of insurance authorizations, with opportunities to grow within a supportive home office and local leadership.

Qualifications

• Minimum of one year in a facility or health care setting with admissions experience.
• Knowledge of insurance coverage and authorization processes for long-term care.
• Demonstrates an understanding of arithmetic and billing basics.

Responsibilities

• Referral management and admissions coordination: manage referrals, communicate with families/providers, obtain prior authorizations, and evaluate prospective residents' finances.
• Administrative and record-keeping responsibilities: maintain admissions/pay status/daily census records and complete admission paperwork using EMR.
• Collaboration and customer service: build relationships with interdisciplinary teams, residents, and families; conduct tours and address inquiries.

Skills

Healthcare admissions experience

Insurance knowledge

Arithmetic proficiency

Tools

EMR systems

Job description

Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.

Our Vision

Change the world, one heart at a time.

Our Mission

Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.

The Heartbeat of Journey

Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.

Required Qualifications

• Minimum of one year of experience and demonstrated success in a position in the facility or in another related health care facility.
• Knowledge of insurance coverage and authorization process pertaining to long‑term care is helpful.
• Demonstrates an understanding of arithmetic.

Major Duties and Responsibilities

• Referral Management and Admissions Coordination:
• Manage referral status, ensuring timely and accurate admissions processing.
• Communicates with external team members, families, and healthcare providers regarding referral updates.
• Secures prior authorizations and completes financial evaluations for prospective residents.
• Administrative and Record-Keeping Responsibilities:
• Maintain accurate records of admissions, pay status changes, and daily census updates.
• Completes and files admission paperwork according to facility policies.
• Utilizes electronic medical records and relevant tools for data management.
• Collaboration and Customer Service:
• Build positive relationships with interdisciplinary teams, residents, and families.
• Provides facility tours, responds to inquiries, and addresses admission‑related concerns.
• Promote teamwork, communication, and continuous improvement in the admissions process.

Journey offers all care team members the Journey Advantage which includes:

• Medical, Dental, and Vision Insurance
• PTO
• And so much more….

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.