Director of Admissions

NEW MEXICO BEHAVIORAL HEALTHCARE LL; Albuquerque (NM); In loco; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Supplemental Insurance

Life Insurance

Sick Time

Dental insurance

Health insurance

Paid time off

Vision insurance

Descrizione del lavoro

NEW MEXICO BEHAVIORAL HEALTHCARE LL is seeking a Director of Admissions to provide strategic leadership and operational oversight of the admissions department in a psychiatric hospital. The role centers on efficient, compliant, patient-centered intake, aligning admission strategy with organizational goals, and partnering with clinical leadership, business development, and external partners.

The Director drives census growth, coordinates with nursing and clinical staff to assess acuity, and leads

Competenze

• Master’s degree in Social Worker counseling or RN license with equivalent experience.
• Minimum 4 years in behavioral health inpatient healthcare management.
• Must be 21+ with valid driver’s license, Level I NMHCA Fingerprint Clearance.
• Flexible, strong communication and leadership skills.
• Willing to work flexible schedule including weekends and holidays.

Mansioni

• Facilitates and coordinates patient admissions to ensure timely treatment.
• Provides concise clinical information about patients to the multi-disciplinary team.
• Assesses level of care using crisis criteria and documents results.
• Maintains knowledge of community resources and regulatory requirements.
• Ensures compliance with HIPAA, Joint Commission, and other standards.
• Leads admissions staff and collaborates with leadership on strategy.
• Monitors census, throughput, and discharge planning with management.

Conoscenze

Leadership

Communication

Problem-solving

Interpersonal skills

Formazione

Master’s degree in Social Worker counseling

RN license

Strumenti

Electronic Health Records (EHR)

Descrizione del lavoro

Benefits:

• Supplemental Insurance
• Life Insurance
• Sick Time
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY

Under the direction of the Chief Executive Officer the Director of Admissions provides strategic leadership and operational oversight of the admissions department within a psychiatric hospital. This role is responsible for ensuring efficient, compliant, and patient-centered intake processes while aligning admissions strategies with organizational goals. The Director collaborates closely with clinical leadership, business development, and external partners to optimize patient access, census growth, and continuity of care. Presents consistent, effective patient centered communication welcoming new patients during the admissions process.

Essential Duties

• Facilitates and coordinates patient admissions to ensure timely treatment.
• Provides concise, relevant clinical information about patient to multidisciplinary team responsible for patient care.
• Utilizes crisis assessment and crisis intervention criteria (as needed) to conduct clinical assessment and documents information for review with appropriate clinical team to determine level of care required for patient.
• Maintains knowledge and establishes contacts with community resources.
• Ensures policies, procedures and practices are in compliance with service standards, administrative, legal and regulatory requirements of government and accrediting agencies(e.g., HIPAA, Joint Commission standards).
• Communicates and interacts effectively as a leader or as a member of a team with management and staff at all levels and works collaboratively with others.
• Keeps management team aware of pending discharges, admissions and expected census.
• Key member of leadership team, attends scheduled meetings, provides required reports, provides important patient admissions information, manages multiple tasks and successfully meets deadlines.
• Maintains a state of continuous regulatory readiness.
• Maintains ongoing communication with nursing and clinical personnel to assess acuity levels and ensure appropriateness of patient admissions.
• Provides information to internal management team as appropriate to improve the quality of services and to resolve identified problems.
• Takes ownership communicating/implementing process improvements and new system initiatives relevant to intake/admissions procedures.
• Conducts briefings and area meetings; maintains frequent contact with other managers across the department and the company.
• Lead, develop, and oversee the admissions department, including managers, coordinators, and intake staff.
• Establish and implement strategic goals to optimize patient access, admissions volume, and throughput.
• Analyze admissions metrics, referral trends, and market data to inform strategy and improve performance.
• Partner with business development and outreach teams to strengthen referral relationships and expand service utilization.
• Develop and implement policies, procedures, and best practices to enhance efficiency and patient experience.
• Manage departmental budget, staffing plans, and resource allocation.
• Address escalated issues related to patient access, including complex cases, capacity constraints, and stakeholder concerns.
• Drive continuous quality improvement initiatives and participate in organizational performance improvement efforts.
• Monitor admissions data, trends, and key performance indicators (KPIs) to improve efficiency and patient flow.
• Address and resolve escalated issues related to admissions, including patient concerns and logistical challenges.
• Other duties as assigned.

Qualification Requirements

• § Master’s degree in Social Worker counseling required, or RN with RN license, or equivalent experience.
• § A minimum of 4 years of experience in behavioral health inpatient healthcare management preferred.
• § Must be 21 years of age +, must have a valid driver’s license, a Level I NMHCA Fingerprint Clearance, and able to pass required clearances, background checks.
• § Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem-solving skills, and display proficient oral/written communication skills
• § Must be able and willing to work a flexible schedule, including weekends, holidays, shift changes.: Candidate must be a dynamic, self-motivated person with excellent interpersonal and leadership skills.
• § Excellent communication, negotiation, and relationship-building skills.
• § Must possess the ability to coach, mentor, and provide quality feedback to those managed, with demonstrated ability to effectively lead in a changing environment’

Language Skills

• § Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations.
• § Ability to write reports, business correspondence, and analyze policies and procedures.
• § Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• § Reasoning Ability: ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills

To perform this job successfully, an individual should have knowledge of Electronic Health Records; Internet software; Payroll systems; Spreadsheet software and Word Processing software. Must be able to see and read a computer monitor or notebook screen and have keyboard skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• § Stand, walk and sit during assigned shifts hours.
• § Can manually handle patient belongings with gloved hands.
• § Be able to manually assess a patient as part of a physical exam.
• § Climb and reach or balance, stoop, kneel, crouch or crawl.
• § Speak and have access to the special senses within normal limits (hear, taste, smell, etc.) as it applies to patient care. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• § Must be capable of lifting, up to 20 pounds
• § Must be able to travel and drive a vehicle

Working Conditions:

• Hospital-based environment with frequent interaction with patients, families, and clinical staff.
• May require extended hours, on-call availability, and responsiveness to urgent situations.
• Exposure to high-stress and emotionally sensitive situations.