Director of Accounts (Fully Remote)

ION; United States; À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

PTO after 90 days

Unlimited PTO from year two

Résumé du poste

ION seeks a Director of Accounts to own revenue retention across its dental and orthodontic brands. You will oversee multi-brand account strategies, lead a pod of account teams, and uphold service standards for steady growth.

This fully remote, US-based leadership role requires 6+ years in account management with 3+ years leading people and experience managing 500+ accounts. Expect PTO benefits after 90 days, with unlimited PTO from year two.

Qualifications

• 3+ years as Director of Accounts or equivalent.
• 6+ years in account management with 3+ years leading people.
• Experience managing 500+ accounts.

Responsabilités

• Own gross and net revenue retention across both brands.
• Lead account teams under one pod structure and service standards.
• Diagnose churn patterns and implement fixes.

Connaissances

Leadership

Account management

Churn analysis

Description du poste

• Own gross and net revenue retention across both brands.
• Lead account teams under one pod structure and service standards.
• Diagnose churn patterns and implement fixes.

Requirements:

• 3+ years as Director of Accounts or equivalent.
• 6+ years in account management with 3+ years leading people.
• Experience managing 500+ accounts.
• PTO after 90 days, unlimited PTO starting year two.

Location & Schedule:

• Fully remote, US-based.
• Monday-Friday, 8am-5pm CST.

ION

ION provides software and services for dental and orthodontic practices, including their HIP and Neon Canvas brands. They focus on partner success and account management to help practices grow and retain patients.