Director of Academic Technology Collaborative

University of Hawaii System; Honolulu (HI); Sur place; USD 104 000 - 187 000; Plein temps

Résumé du poste

The University of Hawaii invites applications for the Director of Academic Technology Collaborative (ATC) to lead a centralized shared services hub across campuses, reporting to the Chief Academic Technology Innovation Officer. Based in Honolulu, this in-person role directs governance, strategy, and system-wide improvements for Banner, DegreeWorks, and scheduling platforms.

You will collaborate with Chancellors and CIOs to align projects with the academic mission, oversee budgets and SLAs, and

Qualifications

• Master's degree or equivalent combination of advanced education and leadership experience.
• 5 years of progressively responsible professional experience in higher education academic administration or enterprise systems leadership, including 3 years of direct supervision.
• Extensive functional knowledge of enterprise Student Information Systems and integrated academic platforms (e.g., degree audit, scheduling, curriculum management).
• Experience leading shared services or centralized functional support across multiple campuses.
• Proven ability to convene, facilitate, and build consensus within cross-functional governance committees.
• Knowledge of data governance, business process re-engineering, UAT methodologies, and enterprise change management.
• Strong leadership, integrity, and executive communication skills; ability to align IT operations with organizational standards.

Responsabilités

• Plans and operates the Academic Technology Collaborative across participating campuses.
• Represents ATC in regional and national higher education consortia and professional organizations.
• Oversees centralized support for Banner Student, DegreeWorks, scheduling engines, and catalog/curriculum platforms.
• Manages SLAs and coordination with vendors and implementation partners.
• Directs system-wide training curricula, playbooks, and change enablement strategies.
• Establishes QA/UAT protocols and a knowledge base documenting configurations and workflows.
• Leads the Enterprise Governance Council and prioritization frameworks across campuses.
• Oversees budget, vendor contracts, staffing, and resource allocations.

Connaissances

Higher ed admin

SIS knowledge

Governance facilitation

Executive communication

Change management

Cross-campus coordination

Formation

Master's degree in Higher Education Administration, Information Systems, Educational Technology, Business Administration, Computer Science, or related field

Description du poste

Director of Academic Technology Collaborative (0089204T)

Location: UH System Offices, Honolulu, HI

Job Type: Full-Time Temporary

Job Number: 2026-02382

Department: Office of the Vice President for Academic Strategy System

Opening Date: 11/06/2026

Closing Date: 11/23/2026 11:59 PM Hawaii

Position Number: 0089204T

Title: Director of Academic Technology Collaborative

Location: Manoa Campus

Posting Date: November 6, 2026

Closing Date: November 23, 2026

Salary Information: SM-1, $103,776 to $186,806 annual

Full Time/Part Time: Full Time

Temporary/Permanent: Temporary

Other Conditions: Position requires in person work.

INTRODUCTION

This position serves as the executive leader and Director of the Academic Technology Collaborative (ATC) within the Office of the Vice President for Academic Strategy, reporting directly to the Chief Academic Technology Innovation Officer. The primary role of this position is to establish, direct, and expand a centralized academic technology shared services hub and convene the enterprise Academic Technology Governance Council across all participating campuses. Responsibility includes providing executive leadership for centralized functional support, business process alignment, quality assurance and testing, change management, and user training for core academic systems—anchored by the Ellucian Banner Student ecosystem, DegreeWorks, scheduling, curriculum management, and integrated academic technologies. The Director works directly with Chancellors, Vice Chancellors for Academic Affairs, Chief Academic Officers, Chief Information Officers, campus functional leaders, and system executives in planning, strategizing, and establishing shared operational standards that align academic technology investments with the university system's overarching academic mission and student success goals.

This position provides executive and operational leadership in planning, organizing, directing, and evaluating the Academic Technology Collaborative and its associated governance structures across participating campuses. Additionally, this position serves as the principal advisor to the Chief Academic Technology Innovation Officer and the Vice President for Academic Strategy on academic technology shared services, cross-campus functional alignment, enterprise academic software roadmaps, and configuration governance.

DUTIES AND RESPONSIBILITIES

Strategic Operations and Collaborative Leadership

• Plans, organizes, and establishes the operational framework for the Collaborative, delivering coordinated functional administration, business process analysis, and shared operational capacity to academic units across all participating campuses.
• Represents the Academic Technology Collaborative and the University system in regional and national higher education consortia, user groups, and professional organizations.

Academic Technology and Platform Management

• Oversees centralized functional support for core academic and student information platforms, including Banner Student, DegreeWorks, course and room scheduling engines, and catalog/curriculum platforms.
• Manages relationships, service level agreements (SLAs), and operational alignment with enterprise academic technology vendors and implementation partners.

Training, Quality Assurance and Knowledge Management

• Directs the development and implementation of system-wide training curricula, operational playbooks, and change enablement strategies to foster user competence, continuous skill development, and consistent business practices.
• Establishes institutional quality assurance and user acceptance testing (UAT) protocols, release validation schedules, and a comprehensive knowledge base documenting shared business configurations and workflows.

Enterprise Governance and Stakeholder Engagement

• Serves as executive convener, coordinator, and facilitator of the enterprise Academic Technology Governance Council, bringing together System Leadership, Campus Executives, Chief Information Officers, and Academic Officers to establish shared direction and consensus.
• Develops, maintains, and administers objective prioritization frameworks and project intake processes to evaluate, rank, and sequence competing campus enhancement requests, regulatory updates, and strategic technology investments.
• Directs configuration governance to establish enterprise baseline standards across campuses while respecting mission-critical institutional differentiation.
• Provides overarching operational guidance, administrative structure, and agenda cadence to specialized functional sub-councils, including Admissions & Registrar, Financial Aid, Student Accounts, Academic Affairs, DegreeWorks, Scheduling, and Reporting & Data.
• Serves as a two-way conduit between frontline campus Subject Matter Experts (SMEs) and executive leadership, ensuring that frontline operational requirements inform executive policy decisions and that governance priorities are effectively translated into operational practice.
• Prepares analytical studies, executive briefings, and progress reports for system leadership and the Board.
• Adhere to applicable laws, regulations, and policies and procedures of the University, raise awareness among staff, and direct them in such a way that University compliance requirements are met.
• Identify and mitigate through policy development/revision/enhancement and training, areas of risk and developing risk to the University, e.g., legal, financial, reputation, and compliance risk, and ensure team is aware and focused on addressing same.

Data Governance & Cross-Campus Alignment

• Partners with institutional research, registrars, and data stewards to establish and enforce unified data definitions, data validation rules, and ethical governance standards across academic information flows.
• Leads cross-campus working groups to reconcile inter-institutional discrepancies in academic calendars, registration timetables, grading workflows, degree audit rules, and student fee structures.

Team Leadership, Personnel and Financial Management

• Provides direct supervisory oversight, leadership, mentoring, and performance evaluation to a multidisciplinary team of centralized functional specialists, business analysts, project managers, change enablement leads, and testing analysts.
• Directs workforce planning, recruitment, onboarding, and ongoing professional development, cultivating a service-oriented, highly collaborative team culture.
• Oversees workload distribution, sprint allocations, project intake queues, and emergency issue escalation paths.
• Develops and manages the Collaborative's operating budget, vendor contracts, and resource allocations in coordination with the Office of the Vice President for Academic Strategy.

Other Duties

• Performs other duties and special projects as assigned by the Chief Academic Technology Innovation Officer.

MINIMUM QUALIFICATION REQUIREMENTS

1. Master's degree from an accredited institution in Higher Education Administration, Information Systems, Educational Technology, Business Administration, Computer Science, or a related field; or an equivalent combination of advanced education and progressively responsible leadership experience.
2. Five (5) years of progressively responsible professional experience in higher education academic administration, academic technology management, enterprise systems leadership, or shared services administration, preferably within a complex multi-campus university system, of which three (3) years of demonstrated success in direct personnel supervision, including recruiting, evaluating, mentoring, and developing professional technical and functional staff.
3. Extensive functional knowledge of enterprise Student Information Systems and integrated academic platforms, such as degree audit systems, course and room scheduling engines, and curriculum management.
4. Demonstrated success in establishing or leading shared services, centralized functional support, or collaborative operational models across independent organizational units.
5. Proven ability to convene, facilitate, and build consensus within cross-functional governance committees involving senior academic, administrative, and technical leadership.
6. Demonstrated knowledge of data governance principles, business process re-engineering, user acceptance testing methodologies, and enterprise change management frameworks.
7. Demonstrated excellence in leadership character, integrity, diplomatic judgment, organizational foresight, discretion, and oral and written executive communication skills.
8. Ability to comprehend and interpret administrative directives and guidance to ensure IT operations align with organizational standards.

DESIRABLE QUALIFICATIONS

1. Direct experience managing academic technologies within a statewide or multi-institution public higher education system comprising both community colleges and four-year comprehensive/research universities.
2. Demonstrated experience leading major enterprise SIS or academic technology implementations, cloud migrations (e.g., Banner SaaS), or large-scale business process transformations.
3. Formal certification in project management (PMP), change management (Prosci), or IT service management (ITIL).
4. Working knowledge of higher education accreditation requirements, federal Title IV financial aid regulations, FERPA compliance, and statewide articulation/transfer policies.
5. Demonstrated ability to work effectively in an administrative environment characterized by shared governance,

INQUIRIES

System Office of Human Resources, email: [e-mail]

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

Employer

University of Hawaii

Website

http://workatuh.hawaii.edu