Director of Academic Advising

Lewis-Clark State College; Lewiston (ID); On-site; USD 70,000 - 75,000; Full time

Job summary

Lewis-Clark State College in Lewiston, Idaho, invites applications for the position of Director of Academic Advising. The role is full-time in a professional office with standard hours, and salary is $70,000–$75,000 depending on experience.

The Director will oversee the Advising Center, STAR program, and retention initiatives, lead training for advisors, manage a caseload, coordinate campus-wide advising efforts, and collaborate with faculty and staff to promote student success and degree

Qualifications

• Minimum of five years in academic advising or related student support.
• Knowledge of student success resources and referral processes.
• Knowledge of First Year Experience and advising best practices.
• Experience collaborating with faculty and campus services to coordinate advising and interventions.
• Strong communication and customer service skills.

Responsibilities

• Oversee the STAR program.
• Monitor STAR participation, registration, and attrition.
• Develop and maintain a peer advising program.
• Coordinate ongoing training for Central Advising advisors.
• Coordinate campus-wide advising training to promote consistent practices.
• Maintain an advising caseload for the Central Advising Program.
• Monitor communications to ensure timely responses.
• Promote Priority Registration with divisions.
• Manage the Retention Alert program and interventions.

Skills

Academic advising

Career guidance

Student success

Communication

Interpersonal skills

Customer service

Prioritization

Team collaboration

Education

Master's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

LC State invites applications for the position of Director of Academic Advising.

Salary and rank based on experience and qualifications: $70,000 - $75,000

Degree Required: Master's degree from a regionally accredited college or university.

Required Qualifications:

• Minimum of five (5) years of experience in academic advising, career guidance, student success, or related student support services in a higher education or comparable professional setting.
• Demonstrated knowledge of student success resources, academic support services, and referral processes that promote student retention, persistence, and degree completion.
• Knowledge of best practices in academic advising and First Year Experience
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience collaborating with faculty, academic departments, and campus support services to coordinate advising and student intervention efforts.
• Strong communication, interpersonal, and customer service skills, with the ability to work effectively with students, faculty, staff, and administrators.
• Demonstrated ability to organize, prioritize, and manage multiple responsibilities, projects, and deadlines.
• Ability to establish and maintain effective working relationships across departments and divisions.
• Demonstrated commitment to student-centered service and supporting students with diverse backgrounds, experiences, and needs.

Preferred Qualifications:

• Experience coordinating or managing academic advising, new student registration, orientation, or student retention programs.
• Experience developing, implementing, and assessing initiatives that support student success and address barriers to academic progress.
• Experience using student information systems, academic advising platforms, early-alert systems, and student success data to inform decisions and improve outcomes.
• Knowledge of academic policies, degree requirements, registration processes, and degree completion pathways.

Responsibilities

Academic Advising

• Oversee the Student Advising and Registration (STAR) program.
• Monitor and evaluate STAR participation, registration rates, and attrition among participating students to identify opportunities for program improvement.
• Develop and maintain a peer advising program within The Advising Center to provide students with additional academic guidance, peer support, and connections to campus resources.
• Develop, implement, and oversee ongoing training for new and continuing Central Advising advisors.
• Coordinate and facilitate campus-wide academic advising training to promote consistent advising practices and support student success.
• Maintain an advising caseload of students served through the Central Advising Program.
• Monitor communication practices among Central Advising advisors to promote consistent, timely, and effective communication with students.
• Oversee and promote Priority Registration for current students by coordinating with instructional divisions and communicating with students and advisors to encourage timely registration, continued enrollment, and academic progress.
• Manage the Retention Alert program, coordinating outreach and intervention efforts to identify and support students experiencing academic difficulties.

At-Risk Students

• Implement and assess strategies for evaluating and triaging students who are at risk of not completing their programs of study.
• Monitor the academic progress of provisionally admitted students and implement appropriate interventions to support academic success, retention, and continuous enrollment.
• Participate in and collaborate on campus-wide initiatives designed to support at-risk students and improve student retention.
• Identify trends and barriers affecting student retention and recommend strategies, policies, or program improvements to address student needs.
• Coordinate with faculty, advisors, and student support offices to address academic concerns, connect students with appropriate services, and develop strategies to promote persistence.

Administration

• Oversee the daily operations of the Advising Center, including staff workload, service delivery, and operational priorities.
• Prepare and monitor budgets for the Advising Center.
• Participate in the college's strategic planning, assessment, and continuous improvement processes to advance student success, retention, and degree completion.
• Recommend hiring, performance management, and termination of Advising Center staff in accordance with College policies and procedures.
• Perform other duties as assigned.
• Additional duties include direct and indirect activities to support recruitment and retention of students.

This is a full-time position in a professional office environment. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. Evenings and weekends may be required. Travel may also be required.

This position is open until filled. Posting will remain open until a suitable pool of candidates is identified.

This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.