Director, NextCruise Sales & Onboard Growth

RiseMe; Miami (FL); On-site; USD 180,000 - 260,000; Full time

Job summary

Royal Caribbean Group is seeking a dynamic Director, NextCruise Sales, to lead a strategic sales channel driving future cruise bookings and guest engagement. The role oversees a 130-person team, partners across IT, Marketing, Loyalty, Revenue Management and shipboard leadership to deliver scalable, revenue-generating initiatives.

The position requires a strong track record in sales leadership, project management, and cross-functional collaboration within the cruise/hospitality industry, to

Qualifications

• Bachelor's degree is required.
• 7–10 years of progressive sales, commercial, or revenue-management experience.
• Minimum 5 years leading high-performing sales or revenue-generating teams.
• Demonstrated success managing large-scale projects and cross-functional initiatives.
• Experience leading geographically dispersed teams in complex operating environments.
• Shipboard, hospitality, travel, cruise, or tourism industry experience preferred.
• Strong understanding of sales performance management, customer retention strategies, and revenue optimization principles.

Responsibilities

• Develop and execute comprehensive sales strategies to maximize future cruise bookings and revenue.
• Lead loyalty initiatives to increase guest retention and lifetime value.
• Establish goals, metrics, forecasting tools, and accountability structures for revenue targets.
• Partner with Sales Analytics to translate trends into actionable strategies.
• Drive onboard, digital, and cross-channel engagement for NextCruise adoption.
• Oversee strategic projects involving digital sales capabilities and process improvements.

Skills

Leadership

Sales leadership

Strategic thinking

Cross-functional collaboration

Project management

Revenue optimization

Education

Bachelor's degree

Job description

Royal Caribbean Group is seeking a dynamic Director, NextCruise Sales, to lead a strategic sales channel driving future cruise bookings and guest engagement. The role oversees a 130-person team, partners across IT, Marketing, Loyalty, Revenue Management and shipboard leadership to deliver scalable, revenue-generating initiatives.

The position requires a strong track record in sales leadership, project management, and cross-functional collaboration within the cruise/hospitality industry, to