DIRECTOR- NETWORK RELATIONS

Aspirus; Town of Wausau (WI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full benefits packages

Time away from work accrual

Retirement plans

Wellness program

Job summary

Aspirus Health in WAUSAU, WI is seeking a Director- Network Relations to join our ANI team. This leadership role focuses on cultivating robust relationships with ANI providers and practice leaders, delivering service excellence and strategic multi-channel communications.

The Director collaborates with Aspirus leadership to ensure efficient operations, solve member questions, and drive effective engagement with networks while aligning with organizational goals.

Qualifications

• Bachelor's degree in communication, Public Relations, or related field.
• Strong knowledge of managed care environments/trends.
• Experience in physician relations and building rapport with practice managers.
• Excellent written and verbal communication skills.
• Strong planning, organizing, and time management capabilities.
• Minimum 3 years of healthcare leadership/management experience.
• Professional associations or certifications in healthcare preferred.
• Ability to manage multiple priorities under pressure.

Skills

Communication skills

Managed care knowledge

Physician relations

Marketing principles

Customer service

Planning and organizing

Time management

Stakeholder management

Problem solving

Multi-priority handling

Education

Bachelor's degree in communications/PR or related field

Job description

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- NETWORK RELATIONS to join our ANI team!

The Director of Network Relations is accountable for cultivating and fostering robust, trusting relationships with ANI providers and practice leaders by delivering service excellence and a deliberate effective, multi-channel communication approach. This position works closely with ANI leadership team and collaborates with Aspirus Inc. leaders to achieve such goals. This position is responsible for smooth and efficient operations to ensure services, processes, and policies are in place to meet the needs of ANI providers and practice leaders. This role places a high priority on finding solutions to members' questions and concerns.

Experience/Qualifications

• Knowledge of communication and dissemination techniques and methods acquired though completion of a bachelor's degree in communication, Public Relations, or any other communications related field.
• Strong knowledge and understanding of managed care environments/conditions/trends.
• Strong background in physician relations, particularly the ability to develop a strong rapport with practice managers.
• Communications - Knowledge of communication and dissemination techniques and methods. This includes alternative ways to inform via written, oral, and visual media.
• Marketing - Knowledge of principles and methods of showing, promoting, and selling products or services. This includes marketing strategy and tactics.
• Customer and Personal Services - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• A minimum of three years of health care leadership, management and other relevant health care experience is required. Prior experience as a healthcare practice manager strongly preferred.
• Professional associations membership, certifications, etc. related to health care are preferred.
• Well-developed planning, marketing, organizing, and implementing business skills.
• Possesses strong communication skills, including written and verbal communication skills.
• Possesses strong internal management skills evidenced by exercising a high degree of initiative, judgment, discretion, organization, and time management.
• Possesses a knowledge and understanding of the managed care environment/conditions/trends, health insurance industry, provider networks and associated issues.
• Functions well under pressure and is an expert at managing multiple priorities and close feedback loops in a timely manner.
• Annual competencies as required by Aspirus and/or various regulatory agencies based on entity and/or job position.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• Time away from work accrual.
• Retirement plans available.
• Wellness program for employees and their families.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.