Director, National Strategic Accounts

Hayward Holdings, Inc.; Charlotte (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Hayward Holdings, Inc., headquartered in Charlotte, North Carolina, is seeking a Director of Strategic Accounts. This senior leadership position will oversee the enterprise portfolio of the company’s largest customers, ensuring profitable growth and alignment.

Key responsibilities include setting strategy, managing national accounts, and leading complex negotiations. Candidates should have 10+ years of relevant experience, strong commercial acumen, and a high travel capability (70-80%). If you are an innovative leader with a track record in strategic account management, consider joining Hayward Holdings.

Qualifications

• 10+ years of experience in national accounts or strategic accounts.
• Proven ability to influence executive stakeholders.
• Strong commercial acumen in pricing and margin management.
• High travel capability (70–80%).

Responsibilities

• Own strategy and governance for large dealer groups.
• Serve as executive contact for top-tier customers.
• Drive enterprise conversion initiatives and negotiations.
• Partner with multiple departments for execution.
• Capture customer insights for organizational improvements.

Skills

National accounts leadership

Strategic account management

Enterprise sales leadership

Cross-functional leadership

CRM discipline

Job description

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a growing presence in the commercial pool market. Headquartered in Charlotte, North Carolina, Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heaters, automation, lighting, and energy solutions. Hayward also has facilities in Tennessee, Arizona, Rhode Island, and international presence in Canada, Spain, France, Australia, and China.

We are seeking a Director of Strategic Accounts to lead our enterprise portfolio of the company’s largest and most complex customers. This is a senior leadership role with director-level scope, responsible for setting strategic direction, establishing executive governance, and driving coordinated cross-functional execution across multi-state platform accounts. This role owns Hayward’s strategic accounts coverage model and outcomes, ensuring profitable growth, share protection, enterprise conversions, and long-term executive alignment.

Responsibilities

• Own strategy, growth plans, and governance for a national portfolio of large dealer groups, builder platforms, and private equity-backed operators.
• Serve as the executive point of contact for top-tier customers and lead quarterly business reviews.
• Drive enterprise conversion initiatives, national agreements, and standardized product placement.
• Lead complex negotiations while protecting margin and program integrity.
• Partner cross-functionally with Sales Operations, Customer Service, Marketing, Product, Technical Support, Quality, and Engineering to ensure consistent execution.
• Establish forecasting discipline, pipeline management, and account planning standards.
• Capture and translate customer insights into measurable improvements across the organization.
• Coach and develop Strategic Accounts Managers as the portfolio scales.

Qualifications

• 10+ years of experience in national accounts, strategic accounts, or enterprise B2B sales leadership.
• Proven ability to influence executive stakeholders across multi-location or platform-based organizations.
• Strong commercial acumen, including pricing, margin management, and enterprise negotiations.
• Demonstrated cross-functional leadership and operating cadence ownership.
• Experience managing large, complex account portfolios with national scope.
• High travel capability (70–80%).
• Strong CRM discipline and data-driven management approach.
• Preferred: Experience in building products, technical B2B, channel sales, or related industries; experience developing account managers and scaling strategic coverage models.