Director - Multifamily Real Estate

Paycom - ATS; Johnson City (TN); Remote; USD 110,000 - 190,000; Full time

Job summary

Friedman Real Estate seeks a Director of Multifamily Real Estate to oversee a regional portfolio across Kentucky, Tennessee, North Carolina, and Virginia. The role leads Regional and Community Managers, ensuring operational excellence, financial performance, and resident satisfaction across multiple markets.

The ideal candidate brings strong multi-site management experience, financial acumen, and the ability to drive performance while upholding company standards.

Qualifications

• Bachelor’s degree in business, Real Estate, Property Management, Finance, or related field.

Responsibilities

• Lead, coach, and develop Regional Managers and Community Manager across multiple markets.
• Oversee portfolio operations, occupancy goals, resident experience, and compliance.
• Provide strategic oversight of budgets, financial performance, forecasts, and NOI.
• Build relationships with ownership groups, lenders, and internal departments.
• Identify portfolio trends and lead initiatives for operational and financial improvements.

Skills

Leadership

Financial analysis

Budgeting

Remote work

Communication

Time management

Travel readiness

Education

Bachelor’s degree in business, Real Estate, Property Management, Finance, or related field

Tools

Property Management Software

Microsoft Office

Remote communication tools

Job description

Director of Multifamily Real EstateLocation: Kentucky, Tennessee, North Carolina, or Virginia (Remote with Regional Travel)Position OverviewFriedman Real Estate is seeking an experienced Director of Multifamily Real Estate to oversee a regional portfolio of multifamily communities throughout Kentucky, Tennessee, North Carolina, and Virginia. This senior leadership role provides strategic direction, operational oversight, financial management, and leadership to Regional and Community Manager to ensure client objectives, ownership goals, and company standards are consistently achieved.The ideal candidate will bring strong multi-site property management experience, financial acumen, and the ability to lead high-performing teams across multiple markets while driving portfolio performance and operational excellence.Essential ResponsibilitiesLeadership & Team DevelopmentLead, coach, and develop Regional Managers and Community Manager, setting clear expectations and accountability standards.Support recruiting, onboarding, retention, succession planning, and team development across the region.Promote a culture of collaboration, continuous improvement, and operational excellence.Portfolio OperationsOversee operational performance for a multi-state multifamily portfolio, ensuring communities meet ownership objectives, occupancy goals, resident satisfaction standards, and company policies.Monitor property performance, identify improvement opportunities, and conduct regular inspections with Regional Managers to assess curb appeal, maintenance standards, resident experience, and compliance.Ensure adherence to fair housing requirements and applicable federal, state, and local laws.Financial ManagementProvide strategic oversight of property budgets, financial performance, monthly reporting, forecasts, and operating metrics.Develop and implement strategies to maximize revenue, control expenses, and improve NOI.Partner with Regional Managers on annual budgets, capital plans, and timely owner reporting.Client & Stakeholder RelationsServe as a key contact for ownership groups, investment partners, and senior leadership.Prepare and present portfolio updates, performance results, and strategic recommendations.Build strong relationships with owners, vendors, lenders, and internal departments including HR, Accounting, Marketing, Asset Management, Construction, Compliance, and Maintenance Operations.Strategic InitiativesIdentify portfolio trends and lead initiatives that improve operational, financial, and resident experience outcomes.Support acquisitions, dispositions, transitions, new management assignments, special projects, and long-term portfolio growth strategies.QualificationsRequired QualificationsBachelor’s degree in business, Real Estate, Property Management, Finance, or related field required.Minimum of five years of multi-site residential property management experience, including leadership of Regional Managers, Community Manager, or similar teams.Strong financial analysis, budgeting, forecasting, reporting, and operational performance management skills.Proven ability to manage multiple priorities in a fast-paced, remote environment.Excellent leadership, organizational, communication, interpersonal, and time-management skills.Proficiency with property management software, Microsoft Office, and remote communication tools.Ability to travel up to 25% throughout the assigned region.Preferred QualificationsBachelor’s degree in business, Real Estate, Finance, or related field.CPM, CPM Candidate, CAPS, or other industry-recognized designation.Experience overseeing large, geographically dispersed portfolios, third-party management relationships, and institutional ownership groups.