Director, Multi-Dwelling Units

Mediacom Communications; West Des Moines (IA); Hybrid; USD 80,000 - 116,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401K with company match

Employee discounts

Education reimbursement

Training and development

Monthly bonus potential

Wellness program

Job summary

Mediacom Communications is looking for a Director, Multi-Dwelling Units, responsible for managing sales and relationships with property owners and developers in residential communities.

This role requires excellent communication skills and significant experience in outside sales or property management. Join a dynamic team committed to bridging the digital divide with top-tier internet and communication services.

Qualifications

• Five years of outside sales experience preferably business to business.
• Experience in property management or working with multi-dwelling units.
• Required valid driver's license and satisfactory driving record.

Responsibilities

• Achieve business sales goals by collaborating with leadership and sales teams.
• Assist in meeting revenue goals across various geographic areas.
• Develop relationships with community owners to ensure service preference.

Skills

Communication skills

Sales experience

Property management

CRM software

Team leadership

Education

Bachelor’s degree in related field

Tools

Microsoft Office Suite

Job description

Position: Director, Multi-Dwelling Units

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview

As the Director, Multi-Dwelling Units (MDUs), you will be responsible for overall sales and relationship management with property owners, developers and HOAs in MDU and private residential communities, whether on a bulk- or non-bulk contracted basis. Responsible for assisting Premier Communities Account Managers (PCAMs) with service penetration and meeting their revenue goals in residential communities, as well as market analysis and strategy.

Company Benefits

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Training and professional development!
• Monthly bonus/commission potential!
• Employee Wellness Program!
• And much more!

Position Responsibilities

• Achieve business sales goals by working with Mediacom Business leadership, Sales Manager, PCAMs, as well as Account Executives.
• Assist PCAM team in all geographical areas to meet/exceed quarterly and yearly Residential Build Revenue and margin goals.
• Develop and cultivate effective business relationships with residential community owners and managers to ensure Mediacom Business is the provider of choice to their residents.
• Prepare and initiate proposals to Residential Bulk prospects.
• Conduct regular individual and group meetings with assigned staff to communicate and provide feedback on sales/performance results, reinforce expectations, and address questions and concerns.
• Ensure that PCAM team is giving all accounts acquired the best possible customer service after the sale is made.
• Work with individual PCAMs to resolve any customer concerns that occur during the term of the service agreement.
• Work with Sales Management team to interview, hire, train, and coach assigned PCAMs as needed to attain budgeted sales activity.
• Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates and maintain ongoing relationship with Residential Bulk customers.
• Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment, as well as ensuring all PCAM team is utilizing.
• Maintains and shares the appropriate reporting to manage the business, meet objectives and maximize efficiency.
• Requires regular attendance to report to work per assigned work schedule.
• Performs other functions as assigned.

Position Requirements

• Bachelor’s degree in related field, or equivalent combination of education and experience.
• Must possess excellent written and oral communication skills.
• Five years outside sales experience preferably business to business, or five years’ experience in property management, or working with MDU (multiple dwelling units) or Home Owners’ Associations, or a combination of sales and property management.
• Demonstrated ability to motivate and influence both internally and externally.
• Ability to travel frequently (up to 50%) including overnight to other locations as necessary.
• Must be proficient in Microsoft Office Suite.
• Ability to work in a fast-paced environment.
• Valid driver's license and satisfactory driving record required.

Get to know us:

Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards:

Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

Who you are matters here:

Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer:

he salary range for this position is $80,000 - $116,000. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact 845-443-2408 . Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.