Director, Mission Engineering Group

Limelight Health; New York (NY); On-site; USD 160,000 - 240,000; Full time

Benefits offered by this job

Competitive cash and equity compensation

100% medical and dental insurance coverage

Remote-friendly office hours

Sponsored company lunches

Parental leave and 401(k) plan

Job summary

A technology company in data privacy is seeking a Director for their Mission Engineering Group in New York. This role requires over 10 years of experience in client delivery and technical program management. As a leader, you will oversee complex enterprise deployments, develop standardized playbooks, and manage executive relationships. The position offers a competitive compensation range of $160K – $240K, equity, and bonuses, along with comprehensive benefits including medical and dental insurance and a remote-friendly work environment.

Qualifications

• 10+ years of experience in client delivery or technical program management.
• Proven success in leading complex enterprise deployments.
• Experience in building operational systems and scaling teams.

Responsibilities

• Lead and scale the Mission Engineering Group.
• Own the 90-day mission model to deliver measurable outcomes.
• Develop standardized playbooks and processes for delivery.

Skills

Client delivery

Technical program management

Solution consulting

Leadership

Project management

Stakeholder management

Job description

Location

New York

Employment Type

Full time

Department

Deployment

Compensation Range

$160K – $240K • Offers Equity • Offers Bonus

Director, Mission Engineering Group

A World-Changing Company

At Ethyca, we’re engineering trust for humanity. We believe that by building Fides, the operating system for Data Privacy & AI Governance, we can solve the world’s most critical and challenging problems of trust and safety in data and AI-driven enterprise — on behalf of every person. We partner with the most important institutions in the world to transform the safety, trust, and integrity of their data and technology systems. Our software has been used to power the safety and privacy of millions of users globally.

Role

You will lead Ethyca’s Mission Engineering Group (MEG) — our embedded delivery team combining legal-grade precision with deep technical integration. Reporting to the CEO and working closely with product and engineering, you’ll own the full mission lifecycle: from presales through the first 90‑day deployment sprint, and through the ongoing continuity program (MEG‑C) that ensures customers keep unlocking value as their data systems evolve.

Embedded Delivery

Deployment Managers and Forward Deployed Engineers who provide comprehensive privacy engineering, program management, and technical expertise to ensure successful rollout for every client.

MEG Continuity (MEG‑C)

Technical Account Managers who assume ongoing ownership post‑mission, maintaining shared accountability for customer success over time.

Responsibilities

• Lead and scale MEG across both functions — Embedded Delivery and MEG‑C — with clear KPIs for deployment velocity, customer health, and expansion.
• Engineer the shortest path from deployment to provable value: own the 90‑day mission model and ensure every engagement delivers measurable outcomes within that window.
• Develop and implement standardized playbooks, processes, and handoff protocols — from initial engagement through MEG‑C continuity — to improve repeatability and reduce time‑to‑value across all enterprise engagements.
• Own executive‑level relationships with client stakeholders, including C‑suite sponsors, aligning technical delivery to business value at every stage.
• Serve as the senior escalation point and strategic partner across ~12 ongoing complex deployments; ensure issues are resolved with urgency and care.
• Act as a consultative solution partner during pre‑sales and implementation phases, helping clients understand how Ethyca can address their privacy, governance, and compliance needs.
• Collaborate cross‑functionally with Sales, Product, Legal, and Engineering to surface client feedback and drive roadmap alignment.
• Hire selectively and intentionally as the team scales, maintaining a high‑performance bar across both delivery tracks.

What Success Looks Like (First 6–12 Months)

• 90%+ of new clients achieve a defined value milestone within the first 90 days.
• Embedded Delivery to MEG‑C handoff is seamless: documented, repeatable, and adopted across all accounts.
• 15% growth in client expansion revenue driven by MEG‑C continuity.
• Executive sponsor relationships established at top 5 clients.
• Reduced deployment cycle time by 30%.

Requirements

• 10+ years of experience in client delivery, forward deployment, technical program management, or solution consulting, with significant leadership responsibilities.
• Proven success leading complex, global enterprise deployments in a fast‑paced software or data infrastructure environment (e.g., privacy, security, cloud, AI, or data governance).
• Experience building operational systems — playbooks, handoff protocols, KPIs — that enable scaling client delivery teams.
• Demonstrated ability to manage high‑performing cross‑functional teams, ideally in startup or high‑growth environments.
• Executive presence: able to confidently navigate enterprise client conversations, including at the C‑suite level.
• Excellent project and stakeholder management skills with a bias for structured execution and clarity.
• Working knowledge of data privacy laws (e.g., GDPR, CCPA), data infrastructure, or AI governance is a plus.
• Bonus: Experience at companies with structured deployment models (e.g., Palantir, Stripe, Snowflake, Databricks, or similar).

Benefits

• Competitive cash and equity compensation
• 100% medical and dental insurance coverage for you and your dependent(s)
• Remote‑friendly office hours and vacation policy
• Sponsored company lunches and events
• Parental leave and 401(k) plan

EEO Statement

Ethyca is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and affirmative action employer. We believe that all Ethycans share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Ethyca does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.