Director, Merchandising - Bedding Textiles

Socket.dev; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Quince seeks a Director of Bedding & Mattresses in San Francisco to scale bedding and launch mattresses, owning category strategy and driving revenue growth.

You will work across sourcing, product development, marketing, and operations to optimize assortments, improve margins, and ensure sustainable, high-quality materials.

This hands-on, data-driven leader collaborates with cross-functional teams in a fast-growing, customer-obsessed business.

Qualifications

• 12-15 years of progressive leadership experience in Home Textiles Merchandising.
• 5+ years management experience with track record of progression in roles.
• Strong track record of identifying winning products, developing compelling assortments, and driving category growth.
• Product obsessed with experience leveraging data tools and external sources to anticipate customer needs (both the "science" and the "art" of retail merchandising).
• Exceptional cross-functional leadership skills, with the ability to align merchandising, marketing, operations, and supply chain teams to deliver a cohesive bedding strategy.
• Strategic and data-driven thinker with a bias for action and strong commercial acumen.
• Bachelor’s Degree preferred.

Responsibilities

• Scale Quince’s Bedding category with a curated assortment and launch Mattress category.
• Leverage data and customer insights to optimize assortment and meet financial goals.
• Identify whitespace and expand into new product types including fabric blends and sleep health solutions.
• Collaborate with sourcing and product development to launch new products focusing on performance and sustainability.
• Build SOPs for product consistency across multiple vendors and ensure cross-functional alignment.
• Partner with marketing, site, and creative teams for compelling product launches.
• Lead cross-functional collaboration to remove roadblocks and advocate for the customer.
• Operate as a data-driven commercial leader coordinating with sourcing, planning, QA, ops, and marketing to accelerate growth.

Skills

Leadership

Merchandising

Category management

Data-driven decision making

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s Degree

Job description

ABOUT QUINCE

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.
• High Quality: True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design: We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

We are seeking an exceptional Director of Bedding & Mattresses to scale our high-growth Bedding business and launch our Mattresses business. This leader will be responsible for executing our established category strategy, identifying whitespace opportunities, and consistently upgrading the quality and technical specs of our assortment, while reinforcing our customer value proposition.

This is a high-impact role for a commercially driven, hands‑on leader who can combine sharp category judgment with operational rigor and drive meaningful revenue and margin growth in a fast-growing, customer‑obsessed business.

Key Responsibilities:

• Partner with team to profitably scale Quince’s well established Bedding category, delivering a curated assortment that reinforces our value proposition and drives meaningful revenue growth, and launch our Mattress category, a clear category adjacency with tremendous revenue potential
• Leverage data and customer insights to build, optimize, and scale the assortment – analyzing performance, refining product mix, and making evidence-based decisions – to meet customer needs and achieve financial goals (revenue, margin, inventory health, return rate, etc.)
• Continuously identify whitespace in the assortment and rapidly expand into net new product types in year one, including fabric blends, functional bedding, sleep health solutions, and mattresses
• Support culture of continuous improvement and leverage data for ratings, reviews, and return rates to drive product improvements
• Partner closely with Sourcing and Product Development to launch new products, with a focus on performance, sustainability, and the highest quality materials and craftsmanship
• Build SOPs to support product consistency across multiple vendors and ensure cross‑functional alignment as we continue to scale
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning
• Lead cross‑functional collaboration and support team in alleviating roadblocks, serving as the category expert and advocate for the customer
• Operate as a structured, data‑driven decision maker and commercial leader, as this role requires deep cross‑functional collaboration with Sourcing, Planning, QA, Operations, and Marketing partners to accelerate growth

Requirements:

Role is based in San Francisco California, with 3 days per week in office requirement.

• 12-15 years of progressive leadership experience in Home Textiles Merchandising, ideally with a focus on luxury bedding
• 5+ years management experience with track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Strong track record of identifying winning products, developing compelling assortments, and driving category growth in a fast‑paced, high‑growth retail environment
• Product obsessed with experience leveraging data tools and external sources to anticipate customer needs (both the "science" and "art" of retail merchandising)
• Exceptional cross‑functional leadership skills, with the ability to align merchandising, marketing, operations, and supply chain teams to deliver a cohesive bedding strategy.
• Strategic and data‑driven thinker with a bias for action and strong commercial acumen.
• Motivated by working in a fast paced, collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
• Bachelor’s Degree, preferred

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.