Director, Membership and Events

Tennessee Society of Association Executives; Arlington (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading nonprofit organization is seeking a Director of Membership and Events to oversee member engagement and retention strategies. The ideal candidate will have extensive experience in membership organizations, exceptional leadership skills, and a track record of successful program implementation. This full-time role offers comprehensive benefits, including generous paid time off, health coverage, and inclusionary practices committed to diverse representation in journalism.

Benefits

20 days paid time off

Medical, dental, and vision plan

401(k) with matching policy

Paid parental leave

Employer-paid life insurance

Pre-tax mass transit plan

Qualifications

• 8+ years in a membership organization, focusing on marketing and development.
• Experience in leading Advocacy Day/Fly-in planning.
• Strong internal/external partnership management experience.

Responsibilities

• Oversee membership outreach and engagement.
• Develop member retention programs.
• Supervise events, including the annual Fly-in.

Skills

Leadership

Interpersonal Skills

Analytical Skills

Time Management

Communication

Collaboration

Education

Bachelor’s degree

Tools

Membership Management Technology

Microsoft Office Applications

Job description

Reporting to the President and CEO, the Director, Membership and Events is responsible for the development and implementation of strategies in membership acquisition and retention, as well as communications to current and potential members. The position requires a strategic thinker with deep operational experience who has a comprehensive understanding of membership organizations. This position is responsible for managing the annual Fly-in, member programs and excellent execution of their strategic plan, budget, and ensures outstanding customer service for members. The incumbent is part of a collaborative team working with all departments of N/MA to enhance the delivery of N/MA’s priorities. This position will supervise the Membership team.

Specific Duties and Responsibilities

Under the general direction of the President and CEO, the Director, Membership and Events will:

• Manage membership outreach and engagement to N/MA’s members and develop association marketing materials for use in recruiting and retaining members. Participate in meetings with industry executives to communicate the value proposition of association membership.
• Develop and implement member retention programs to include a welcome and support plan
• Support board committees serving as the coordinator and liaison to committee chairs driving engagement
• Supervise the Membership Manager on all events for N/MA, including the annual Fly-in, board meetings, and partnerships with other organizations
• Provide a consistent voice, brand to members and manage the flow of information to members across all the association’s communications channels
• Support the marketing and communications needs of the association’s partner organization, the American Press Institute
• Identify and cultivate new sources of non-dues revenue to include new programs and initiatives of value to the membership
• Develop the marketing strategy for new and existing programs and initiatives. Ensuring that marketing objectives/products/materials are implemented working with staff and vendors

Qualifications:

• 8+ years of relevant, progressively responsible experience in a similar membership organization, including membership marketing and development communications and implementation of member recruitment and retention programs
• Bachelor’s degree
• Experience leading the planning and execution of an Advocacy Day/Fly-in
• Demonstrated familiarity with the news/media industry and their communities a plus
• Experience working for a nonprofit, mission-based organization
• Proven track record of marketing strategies in a membership environment, along with strong analytical skills to measure outcomes
• Experience in developing and maintaining successful internal / external collaborative partnerships.
• Outstanding leadership and interpersonal skills; ability to collaborate with issue experts and other colleagues
• Experience in the in-house management of conferences or meetings.
• Strong time management skills, ability to work under pressure in a fast-paced, professional environment while managing multiple projects under tight deadlines
• This position requires the individual to be available for extended hours
• Highest level of integrity and professionalism
• An entrepreneurial spirit and a collaborative approach to work; and
• Excellent verbal and written communications and the ability to speak on behalf of the association.
• Experience with membership management technology and software
• Proficient in all Microsoft Office applications

This is a full-time position with a salary commensurate with skills and experience, and the following benefits:

• 20 days of paid time off, plus major holidays and one floating holiday
• Medical, dental and vision plan
• 401(k) plan with a generous matching policy
• Medical and/or dependent flexible spending plan
• Paid parental leave
• Employer-paid life insurance, short-term and long-term insurance policies
• Pre-tax mass transit plan

We believe that diversity in lived experiences, perspectives, knowledge, and ideas strengthens journalism, its business and our own organization. The News/Media Alliance is an Equal Opportunity Employer, where we encourage applications from candidates from communities traditionally underrepresented in journalism and from people of every age, race or color, ethnic background, country of origin, gender, sexual orientation, gender identity and expression, socioeconomic background, disability status, medical condition, military or veteran status, and marital or familial status.

To apply, submit a cover letter and resume to [e-mail] . N/MA’s head office is located in Arlington, VA. We prefer candidates for this role who reside in the Washington, D.C. area. Candidates must be authorized to work in the United States. Please mention “Director, Membership and Events” in the subject line so we can direct your application to the right people. Please be prepared to provide up to three professional references upon request.

About News/Media Alliance: TheNews/Media Allianceis a nonprofit organization representing more than 2,200 news and magazine media organizations and their multiplatform businesses in the United States and globally. Alliance members include print and digital publishers of original journalism. Headquartered just outside Washington, D.C., the association focuses on ensuring the future of journalism through communication, research, advocacy, and innovation. Information about the News/Media Alliance can be found at www.newsmediaalliance.org .