Director, Medical Performance & Operational Excellence

Bristol-Myers Squibb Co; New Jersey; Hybrid; USD 190,000 - 230,000; Full time

Benefits offered by this job

Flexible Time Off

11 paid company holidays

Global Shutdown

Job summary

Bristol Myers Squibb is seeking a Director of Medical Performance Measurement to build a disciplined operating system that guarantees precision and enterprise accountability across Medical. The role partners with Finance to quantify ROI and elevate Medical's impact on growth programs.

Based in Princeton, NJ, this hybrid position drives quarterly execution cadence, KPIs, and rigorous benchmarking to position the Medical function at industry-leading standards.

Qualifications

• BA/BS or advanced degree in a relevant field.
• 8+ years of performance execution experience in pharmaceutical, biotech, or life sciences organizations.
• Demonstrated experience leading enterprise-scale transformation or operating model design.
• Proven track record building performance management systems, dashboards, and institutional operating cadence.
• Experience driving digital adoption and large-scale behavioral change in complex organizations.
• Highly structured thinker with exceptional operational rigor and an enterprise-wide perspective.
• Experience in Medical Affairs, Clinical Development, Marketing or Cross-Functional Strategy.
• Familiarity with performance management frameworks (e.g., OKRs, Balanced Scorecard).

Responsibilities

• Architecture of a performance focused Medical Operating System
• Design and implement structured operating cadence (monthly + quarterly) across all Therapeutic Areas (TAs).
• Moderate quarterly Medical Impact Performance execution reviews.
• Socialize standardized execution KPIs aligned to enterprise growth priorities.
• Surface risks, execution gaps, and performance variances with clarity and objectivity.
• Recommend and implement course corrections and structural improvements.
• Ensure consistency of execution discipline across all TAs.
• Own the Medical Performance Dashboard Design, Implement, and continuously maintain the enterprise Medical Performance Dashboard.
• Define leading and lagging indicators spanning growth portfolio execution, digital adoption, and capability maturity.
• Maintain standing “Operating Excellence” agenda time at the MLT level.
• Establish performance transparency across the medical organization.
• Benchmark and Position Medical as Best-in-Industry Conduct rigorous external benchmarking of Medical operating models across the pharmaceutical industry.
• Codify best practices and institutionalize them within BMS Medical.
• Partner with Finance to quantify execution ROI and demonstrate Medical's value creation.
• Support the enterprise-level narrative on Medical performance, strategic progress, and impact.

Skills

Performance execution

Enterprise-scale transformation

Operating model design

Performance dashboards

Digital adoption

Cross-functional strategy

OKRs / Balanced Scorecard

Education

BA/BS or advanced degree in a relevant field

Job description

Bristol Myers Squibb is seeking a Director of Medical Performance Measurement to build a disciplined operating system that guarantees precision and enterprise accountability across Medical. The role partners with Finance to quantify ROI and elevate Medical's impact on growth programs.

Based in Princeton, NJ, this hybrid position drives quarterly execution cadence, KPIs, and rigorous benchmarking to position the Medical function at industry-leading standards.