Director, Media Operations - Hybrid Finance & Ops Leader

Socket.dev; Rogers (AR); On-site; USD 121,000 - 174,000; Full time

Benefits offered by this job

Paid Family Care

Adoption support

Flexible working arrangements

Wellness program

Tuition assistance

Job summary

Mars United℠ Commerce is seeking a Director of Media Operations to partner with media teams, manage budgeting, billing, and forecasting in a complex multi-agency environment. The role focuses on financial operations, process improvements, and end-to-end operational excellence for clients.

The ideal candidate has a strong marketing technology background, excellent leadership, and the ability to coordinate across cross-functional teams.

Qualifications

• University degree or college diploma, or equivalent work experience; preferred background in Marketing, Business Administration, Finance, Accounting, or Communications/Advertising.
• Media or advertising agency experience with a strong understanding of the inner workings of the agency model.
• 10+ years of overall industry experience with 7+ years in media operations within the advertising and/or media field.

Responsibilities

• Serve as the media business partner across agency financial teams.
• Manage budget, billing, and financial compliance.
• Improve and streamline existing media budget forecasts, actuals, and billing processes, ensuring all reconciliations are completed according to client guidelines.
• Provide supportive guidance and consultancy across client billing, working closely with key partners including Media Strategy & Activation teams, Finance Operations, and Corporate Accounting.
• Prepare billing verification and budget management reports drawing from Guidelines Planning and MediaOcean/Prisma.
• Work with internal partners to resolve discrepancies prior to monthly billing.
• Analyze and explain variances.
• Track client payables and receivables, answer client questions, and resolve issues.
• Coordinate billing approvals with inter-company partners.
• Prepare ad-hoc reports for internal and external clients.
• Manage the monthly budgeting process and coordinate resolution of all forecast and billing-related issues.
• Work with the client to verify and reconcile any issues with the reporting of actuals.
• Offer administrative support, training, and troubleshooting for the Guidelines Planning platform.
• Ensure team and personal deliverables are met on time; steward workflow and project management.
• Support key account leadership with assessing and communicating monthly risks and opportunities.

Skills

Media operations

Budget management

Forecasting

SOX compliance

Excel

Analytics

Education

University degree or equivalent

Tools

MediaOcean/Prisma

Guidelines Planning

Job description

Mars United℠ Commerce is seeking a Director of Media Operations to partner with media teams, manage budgeting, billing, and forecasting in a complex multi-agency environment. The role focuses on financial operations, process improvements, and end-to-end operational excellence for clients.

The ideal candidate has a strong marketing technology background, excellent leadership, and the ability to coordinate across cross-functional teams.