Director, Media Operations

Adelphi Group; New York (NY); Hybrid; USD 90,000 - 215,000; Full time

Job summary

Omnicom Media in New York seeks a Director of Media Operations to partner with the operations and account teams to improve efficiency across processes and platform workflows. The role emphasizes dynamic leadership, attention to detail, and a strong passion for sneaker culture, delivering campaigns that balance creativity with rigorous execution.

You will manage end-to-end workflows, provide solutions-driven guidance, and collaborate across functions to drive innovative media operations.

Qualifications

• Advanced experience with Excel and PowerPoint, including pivot tables and advanced functions.
• Strong attention to detail with media operations knowledge.
• Experience with media campaign platforms (CM360, DV360, Yahoo, DV360, The Trade Desk, etc.).
• 6-8 years of relative media experience; agency budgeting experience.
• Ability to manage multiple projects and teams concurrently.

Responsibilities

• Create and deliver the vision of the media ops organization.
• Lead account team to develop processes, standards, and innovative solutions.
• Serve as the day-to-day client lead for all BAU needs.
• Coordinate with global/regional/local market peers to ensure effective communication and collaboration.
• Define and manage technology-driven processes to enable efficient resource and time management for media buying and management.
• Drive the tech evolution and governance solutions for client brands globally.
• Ensure campaigns comply with client/legal requirements and leverage pricing/added-value from negotiations.

Skills

Advanced Excel

Pivot tables

PowerPoint

Web queries

Advanced functions

Budget management

Numerical analysis

Media Operations knowledge

Project management

Tools

Media Ocean (PRISMA, DDS)

Google Campaign Manager (CM360)

Google Ads

Facebook Ads Manager

DV360

The Trade Desk

Yahoo

Alteryx

Tableau

Datorama

PowerBI

Plan It

Media Tools

HIVE

Smartsheets

Job description

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Media Operations

Job Description:

The Director, Media Operations will partner with the broader operations team, and OMD account team to uncover, develop + execute efficiencies in team process and platform workflows.

The ideal candidate is dynamic, detail oriented, and results driven. They should have a passion for and understanding of sneaker culture and enjoy working in a collaborative environment that delivers multiple campaigns based on the evolving goals of the client. From a day-to-day perspective, the candidate will be responsible for delivering new ideas + spaces that bring brand heat and cultural relevance, managing the process from idea to execution.

As part of a fully integrated team, this role requires excellent communication and project management skills, a strong understanding of investment tools and process, site tagging and best practice.

We’re looking for someone who loves to teach, is quick to adapt, methodical in their approach, and who brings solutions with smiles. Collaboration, an open mind, and multi-functional coordination are key in this position. You like to manage people, and grow teams that are collaborative, effective and efficient. You would be critical to the operations team’s goal to set and govern process, and your ability to provide solutions to the problems brought to your attention will be critical in achieving the team’s goals.

Must Haves

• Advanced experience in Microsoft Excel and PowerPoint
• Pivot tables, web queries, advanced functions
• Demonstrates strong attention to detail
• Experience and understanding ofMedia Operations – processes and workflows
• Experience and understanding of campaign management platforms including advanced knowledge of – Media Ocean (PRISMA, DDS), Google Campaign Manager (CM360), Google Ads, Facebook Ads Manager, and Programmatic DSPs (e.g. DV360, The Trade Desk, Yahoo)
• Experience and understanding in working with Ad Operations and Trafficking teams
• At least 6-8 Years of relative media experience; proficiency in digital or ad operations is a plus
• Comfortable working with budgets and numerical values
• Budget/pacing and billing in an agency environment
• Exceptional organizational skills, applied through an ability to manage multiple projects at once
• Confidence in analyzing and acting on media data

Nice to Haves

• Buying experience on an Agency Investment team – any channel
• Experience setting up Campaigns/Packages/Placements in Media Ocean’s buyer workflow
• Familiarity with business intelligence tools such as Alteryx, Tableau, Datorama, and PowerBI
• Familiarity with planning tools such as Plan It or Media Tools
• Familiarity with project management tools like HIVE and Smartsheets
• Previously worked with Offshore Teams in any location, in any capacity
• Understanding of Financial Operations workflows and/or agency billing process

Responsibilities:

Creating and delivering on the vision of the media ops organizationLead account team to drive rapid development of processes, standards, and innovative solutionsServe as the day-to-day client lead for all BAU needsProactively partner and lead across global/regional/local market team peers to facilitate effective communication, collaboration, and feedback channels as requiredLead for defining and managing technology-driven processes that enable efficient resource and time management to drive effective and efficient media buying & management, globallyDrive and share the vision for ad/mar tech evolution for the client brands, globallyProvide expertise across data sources to drive development of governance solutions (processes, technologies, etc.) to ensure visibility to goals and requirements across reputation, brand, financial, efficiency, and execution requirementsSupport the broader OMD team in implementing the planning process, while ensuring alignment with other cross-functional agency teams and client partnersDrive rapid development of processes, standards and innovative solutionsDrive and share the vision for tech evolution for the client brandAccountable for timely delivery of critical initiatives and rolling out new standardsWork closely with team members across Operations, Planning and Digital teams to ensure smooth and productive cross-team collaboration

Maintain an understanding of all current projects (across planning, marketing science, digital and investment teams) Develop and implement consistency across the LOBs within documents, templates and process.

Coordinate inputs from appropriate parties, and ensuring the team meets deadlinesWork in tandem with key team members to track and manage team assignments and workloadSupport Team onboarding process in partnership with hiring managerHelp support budget and campaign tracking documents and other key workflow materials and processes on an ongoing basis and issue to monthly.

Ensure that all campaigns comply with OMD and the client’s Legal requirements and fully leverage pricing and added value benefits from agency negotiationsRegular Status Meetings/Con Calls – taking minutes when needed; ensuring all team members are on track with follow-upsDefine, determine, collect and distribute best practices & best thinking from around the teamAd hoc troubleshooting when requested by the team to ensure functionality, proper tag fires, correct variable mapping, and eventsProvide guidance and support to Dev teams on migration to new technologies and offerings from partners, such as server-side taggingFacilitate QA of in-platform data flows (e.g. Meta, TTD etc.) based on client site pixel implementationCollaborate with Client Marketing team to communicate pixel update internally and submit requests

$90,000 - $215,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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