Director, Media Operations

Omnicom Media; New York (NY); Hybrid; USD 90,000 - 215,000; Full time

Job summary

Omnicom Media is seeking a Director of Media Operations in New York to lead the global media ops function, drive process efficiencies, and govern technology-enabled workflows. The role requires strong leadership, excellent program management, and a passion for sneaker culture and client collaboration.

You will partner with the account and operations teams to deliver innovative solutions, manage multi-campaign execution, and ensure adherence to legal and client requirements.

Qualifications

• Advanced Excel and PowerPoint skills with pivot tables, web queries, and complex functions.
• Strong attention to detail and experience with Media Operations processes and workflows.
• Experience with campaign management platforms (Media Ocean, CM360, Google Ads, Facebook Ads Manager) and programmatic DSPs.
• Experience collaborating with Ad Operations and Trafficking teams.
• 6–8 years of media experience; digital/ad operations background is a plus.

Responsibilities

• Create and deliver the vision for the media ops organization.
• Lead the account team to rapidly develop processes, standards, and innovative solutions.
• Serve as day-to-day client lead for BAU needs and coordinate with regional teams.
• Define and manage technology-driven processes for efficient resource and time management in media buying globally.
• Drive the evolution of ad/MarTech for client brands and governance around data sources.
• Support planning processes and ensure alignment with cross-functional teams.
• Ensure campaigns comply with legal requirements and leverage pricing/added value in negotiations.
• Prepare and present status updates in regular meetings and track progress.

Skills

Advanced Excel

PowerPoint

Pivot tables

Attention to detail

Campaign management platforms

Media Operations knowledge

Budget management

Analytical thinking

Team leadership

Tools

Media Ocean (PRISMA, DDS)

Google Campaign Manager CM360

Google Ads

Facebook Ads Manager

Programmatic DSPs (DV360, The Trade Desk, Yahoo)

Alteryx

Tableau

Datorama

PowerBI

Plan It / Media Tools

HIVE

Smartsheets

Job description

Job Description

The Director, Media Operations will partner with the broader operations team, and OMD account team to uncover, develop + execute efficiencies in team process and platform workflows.

The ideal candidate is dynamic, detail oriented, and results driven. They should have a passion for and understanding of sneaker culture and enjoy working in a collaborative environment that delivers multiple campaigns based on the evolving goals of the client. From a day-to-day perspective, the candidate will be responsible for delivering new ideas + spaces that bring brand heat and cultural relevance, managing the process from idea to execution.

As part of a fully integrated team, this role requires excellent communication and project management skills, a strong understanding of investment tools and process, site tagging and best practice.

We’re looking for someone who loves to teach, is quick to adapt, methodical in their approach, and who brings solutions with smiles. Collaboration, an open mind, and multi-functional coordination are key in this position. You like to manage people, and grow teams that are collaborative, effective and efficient. You would be critical to the operations team’s goal to set and govern process, and your ability to provide solutions to the problems brought to your attention will be critical in achieving the team’s goals.

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Media Operations

Must Haves

• Advanced experience in Microsoft Excel and PowerPoint
• Pivot tables, web queries, advanced functions
• Demonstrates strong attention to detail
• Experience and understanding of Media Operations – processes and workflows
• Experience and understanding of campaign management platforms including advanced knowledge of – Media Ocean (PRISMA, DDS), Google Campaign Manager (CM360), Google Ads, Facebook Ads Manager, and Programmatic DSPs (e.g. DV360, The Trade Desk, Yahoo)
• Experience and understanding in working with Ad Operations and Trafficking teams
• At least 6-8 Years of relative media experience; proficiency in digital or ad operations is a plus
• Comfortable working with budgets and numerical values
• Budget/pacing and billing in an agency environment
• Exceptional organizational skills, applied through an ability to manage multiple projects at once
• Confidence in analyzing and acting on media data

Nice to Haves

• Buying experience on an Agency Investment team – any channel
• Experience setting up Campaigns/Packages/Placements in Media Ocean’s buyer workflow
• Familiarity with business intelligence tools such as Alteryx, Tableau, Datorama, and PowerBI
• Familiarity with planning tools such as Plan It or Media Tools
• Familiarity with project management tools like HIVE and Smartsheets
• Previously worked with Offshore Teams in any location, in any capacity
• Understanding of Financial Operations workflows and/or agency billing process

Responsibilities

• Creating and delivering on the vision of the media ops organization
• Lead account team to drive rapid development of processes, standards, and innovative solutions
• Serve as the day-to-day client lead for all BAU needs
• Proactively partner and lead across global/regional/local market team peers to facilitate effective communication, collaboration, and feedback channels as required
• Lead for defining and managing technology-driven processes that enable efficient resource and time management to drive effective and efficient media buying & management, globally
• Drive and share the vision for ad/mar tech evolution for the client brands, globally
• Provide expertise across data sources to drive development of governance solutions (processes, technologies, etc.) to ensure visibility to goals and requirements across reputation, brand, financial, efficiency, and execution requirements
• Support the broader OMD team in implementing the planning process, while ensuring alignment with other cross-functional agency teams and client partners
• Drive rapid development of processes, standards and innovative solutions
• Drive and share the vision for tech evolution for the client brand
• Accountable for timely delivery of critical initiatives and rolling out new standards
• Work closely with team members across Operations, Planning and Digital teams to ensure smooth and productive cross-team collaboration
• Maintain an understanding of all current projects (across planning, marketing science, digital and investment teams) Develop and implement consistency across the LOBs within documents, templates and process.
• Coordinate inputs from appropriate parties, and ensuring the team meets deadlines
• Work in tandem with key team members to track and manage team assignments and workload
• Support Team onboarding process in partnership with hiring manager
• Help support budget and campaign tracking documents and other key workflow materials and processes on an ongoing basis and issue to monthly.
• Ensure that all campaigns comply with OMD and the client’s Legal requirements and fully leverage pricing and added value benefits from agency negotiations
• Regular Status Meetings/Con Calls – taking minutes when needed; ensuring all team members are on track with follow-ups
• Define, determine, collect and distribute best practices & best thinking from around the team
• Ad hoc troubleshooting when requested by the team to ensure functionality, proper tag fires, correct variable mapping, and events
• Provide guidance and support to Dev teams on migration to new technologies and offerings from partners, such as server-side tagging
• Facilitate QA of in-platform data flows (e.g. Meta, TTD etc.) based on client site pixel implementation
• Collaborate with Client Marketing team to communicate pixel update internally and submit requests

$90,000 - $215,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$90,000 - $215,000