Manager, Business Operations

Adelphi Group; Chicago (IL); On-site; USD 50,000 - 95,000; Full time

Job summary

OMD in Chicago is seeking an experienced Manager, Business Operations to coordinate cross‑functional teams across Planning, Investment, Finance and Operations, driving efficiency in end‑to‑end media workflows. You will own budgeting, data aggregation, quality assurance and governance for campaign investment plans, ensuring accurate reporting and timely invoicing to partners.

The role requires strong Excel skills, familiarity with MediaOcean and planning tools, and the ability to collaborate with

Qualifications

• 3+ years Media/Finance experience at a large media agency
• College Degree in Finance or Marketing required or equivalent work experience
• Knowledge of Digital, Broadcast and Print media preferred

Responsibilities

• Consult and confirm implementation governance and best practices across platforms
• Lead cross-functional integration and connectivity between teams (Planning, Investment, Marketing Science, Finance, Project Management) including offshore resources
• Collaborate with investment, activation and operations teams to ensure timely invoicing and delivery of media fees and budget plans
• Own and maintain planning and tracking tools for campaign data (PPO, monthly budget tracking, status reports)
• Manage MediaOcean, MediaTools/Planit and in-house budget tracking infrastructure
• Assist in creating and communicating financial guidelines and roadmaps
• Maintain relationships with vendors and ensure adherence to reporting deadlines

Skills

Media/Finance experience

Excel

Cross-functional collaboration

Education

Finance or Marketing degree

Tools

MediaOcean

DDS

Prisma

MediaTools

Planit

Job description

Agency:

Omd

Job Function:

Account Management and Growth

Job Subfunction:

Sales and Client Operations

Job Description:

OMD Manager, Business Operations,

Overview

We are OMD, Adweek’s Global Media Agency of the Year in 2020. We are the world’s largest media network with more than 12,000 people working in over 100 countries. As the world grows with opportunities, the key is reacting to them, by making better decisions, faster - combining innovation, creativity, empathy and evidence to help them move faster, reach further and take smarter risks every day. We pride ourselves on being a people-obsessed, outcomes-focused business that applies evidence and data-based solutions, married with the practice of empathy, to drive performance and growth. When working with our clients, we put ourselves in the shoes of the consumer in order to see the world through their eyes. We focus on finding greater empathy with the consumer so as to uncover insights and opportunities that deliver more valued and valuable connections.

What You Can Expect:

Our success is underwritten by our core principles: - Dynamic diversity. Bringing diversity of perspective, skillset, and background, as well as the mix of ages, genders, ethnicities, skillsets & backgrounds. - Radical collaboration. Connecting a diverse group of people through instinctive structures, skills and mindsets. - Rapid prototyping. Fostering a mindset of curiosity in which our people are always building, testing, evolving and retesting hypotheses. All of which is underpinned by a commitment to total transparency. For one of our lead clients, this role is accountable for process coordination and project management over cross-functional teams. The focus of this role includes leading best practice stewardship, standardization of processes, fiduciary accountability, and orchestration across end-to-end financial and media workflows. Candidate will be primarily responsible for budget data aggregation, quality assurance, governance, reporting and communication of all campaign investment plans across all media. We require an agile, self-starter with knowledge across key functions including Media Investment, Planning, Finance and Operations.

Responsibilities

• Consult and confirm implementation governance and best practices, ensure training compliance across platforms - Confirm operational best practices with Project Management, embedding finance expertise into workflow definitions and project timelines (e.g. client and deliverable expectations, turnaround times, client escalations, client-facing deliverable consistency) - Lead integration and connectivity between cross-functional teams (e.g. Planning, Integrated Investment, Marketing Science, Finance, Project Management) - inclusive of integration between onshore and offshore resources - Collaborate with investment + activation and operations teams both onshore and offshore, act as liaison for offshore work deployment. - Confirm consistency in client facing deliverables (e.g. Strategic Recommendations, Tactical Plans, Budget Deliverables) in partnership with Team Leadership and BPM - Collaborate with Budget Project Management, Planning Analysts, and Account Leadership to ensure that all invoicing for fees and media is delivered timely. - Support, audit, & enforce new process rollouts across all team members including troubleshooting of common issues & serving as escalation point against any blockers - Own and maintain planning and tracking tools to ensure accurate delivery of campaign data for the client (including Proof of Performance, monthly campaign budget tracking, and bi-weekly financial ‘status’, etc.) - Manage MediaOcean, MediaTools/Planit and in house budget tracking infrastructure. - Manage media campaign actualization and billing timelines to ensure teams are staying on track, while raising any red flags of possible delays. - Leads and orchestrates uncleared campaigns with Investment, Offshore, BPM and Media Rec teams to ensure timely clearing compliance and payment to our partners. - Foster good working relationships and understanding with various teams as well as the client to facilitate flawless execution - Leverage industry experience (where applicable) to advise on best practices and address questions and/or issues as they arise - Participate in monthly finance meetings with regional/local account teams to review the status of client finance issues. - Assist in the creation and communication of financial guidelines and roadmaps (templates, ways to work, best in class methods, etc.) - Assist in managing relationships with vendors, especially when discrepancies arise, finding creative solutions to complex situations - Maintain and adhere to reporting deadlines/timelines.

Qualifications

• 3+ years Media/Finance experience at a large media agency - College Degree in Finance or Marketing required or equivalent work experience - Knowledge of Digital, Broadcast and Print media preferred Skills/Abilities: - Familiarity with Media Ocean, DDS, Prisma, and various planning systems is preferred (MediaTools, Lumina, Planit) - Advanced Microsoft Excel skills and ability to work with scaled Excel spreadsheets is mandatory - Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports - Ability to problem solve to develop solutions, troubleshooting a must - Strong project management skills – meeting deadlines with reliance on cross-discipline, cross-team collaboration

$50,000 - $95,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.