Director, Media Intelligence & Reputation Analytics - Client Strategy

News Corporation; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work culture

Hybrid work model

Job summary

Storyful Intelligence, part of Dow Jones, is seeking a Director to lead media intelligence and reputation analytics strategy in a client-facing role. You will blend deep data insights with communications expertise to shape data-driven brand strategies and risk assessments.

You will report to the Head of Brand and collaborate with cross-functional teams to grow Storyful’s intelligence offerings. The role is based in Midtown Manhattan with a hybrid work schedule.

Qualifications

• 12+ years leading client teams in communications strategy and research reporting.
• Deep experience with qualitative and quantitative research, including social listening.
• Executive presence and ability to translate data into storytelling.
• Strong client relationship building and pitches.
• Willingness to work onsite 3 days/week in Midtown Manhattan.

Responsibilities

• Develop social data-driven reporting and communications strategies.
• Advise clients during risk or crisis with data insights.
• Leverage client relationships to expand services and prospect new clients.
• Collaborate with brand and data teams to tailor proposals.
• Deliver presentations with storytelling using Storyful data.
• Provide insights into digital media trends and reputational risks.

Skills

Brand strategy

Crisis comms

Client relationships

Strategic thinking

Business acumen

Data storytelling

Cross-functional

Flexible work

Job description

About Storyful

Storyful, part of Dow Jones, is a global leader in social media news and intelligence reporting. We harness data from across the digital and social media landscape to provide trusted, cross-platform content and context in a complex online information environment.

About Storyful Intelligence

We help partners understand the attitudes, behaviors, and emotions shaping the world. Our mission is to provide intelligence-driven marketing and communications strategy to business leaders by delving into the nuances of social and digital media intelligence.

About the Role

As Director, Media Intelligence & Reputation Analytics - Client Strategy you will be at the forefront of Storyful Intelligence’s strategy expansion, blending deep expertise delivering social data and insights with strategic brand communications experience. This role will directly influence how we deliver data-driven strategies and build our reputation as a strategic partner to brands.

You will use your data and insights expertise and communications strategy experience to expand and grow Storyful’s foundational social Intelligence offering that identifies risks and opportunities for leading organizations.

Reporting to the Head of Brand, you'll work on-site in our Midtown Manhattan office three days a week.

Responsibilities

• Brand & Communications Strategy Development : Collaborate with the Storyful Intelligence team to create and implement social data-driven reporting and communications strategies, including positioning, risk mitigation, and thought leadership.
• Risk & Crisis Management Communications : Participate in advising clients who are navigating risk or crisis by delivering Storyful data and insights to guide their communications strategy.
• Client Relationship Conversion : Tap into existing client relationships and new client prospecting to serve as a trusted advisor who can combine insights with communications strategy to drive their success.
• Category Growth Strategy & Execution : Partner with Storyful brand and data analyst team to develop and execute tailored strategies for potential clients and build custom proposals.
• Strategic Storytelling : Deliver compelling presentations, leveraging Storyful reporting and communications experience to showcase Storyful audience analysis, competitor research, sentiment tracking, market risks, trends, to inform client strategy and campaigns.
• Reputation Insights : Provide insights into digital and earned media trends and reputational risks to help clients increase visibility and strengthen their market position.

You Have

• Professional Experience : 12+ years of experience leading a client or team in communications strategy, risk or crisis communications, and research reporting from a top-tier communications, social listening agency, research or consulting firm.
• Data & Insights Expertise : Deep experience leveraging both qualitative and quantitative research, including social listening, market trends, sentiment analysis, competitive intelligence, and consumer insights to counsel clients.
• R elationship Building & Presentation Skills : Executive presence and expertise synthesizing data and insights into compelling storytelling and shaping pitches and strategies to build trust and new client relationships.
• Strategic Thinking : Ability to think critically and strategically about client needs and offer innovative solutions tailored to their business objectives.
• Commercial mindset and new business acumen : Track record of strong relationships that can be leveraged for generating new client growth.
• Communications Risk and Growth Strategy : Proven experience in using data-driven insights to articulate risks and opportunities for client communications strategy.
• Passionate Learner: Possess a natural curiosity to stay informed about trends, influence, competitive offerings, and industry developments to inform Storyful growth.
• Team Player : Experience collaborating effectively with cross-functional teams, including research analysts, senior leaders, and client partners.
• Flexibility : Willingness to work in our Midtown Manhattan office 3 days each week.

Why Join Storyful?

• Entrepreneurial team : Join an innovative team that behaves as a startup and sits in a large renowned media organization (News Corp)
• Impactful Role in a Growing Consultancy : Take a leadership role as Storyful expands its global brand consulting capabilities and play a key role in shaping how we deliver innovative, data-driven brand solutions to new clients.
• Collaborative & Creative Environment : Work with a dynamic, cross-functional team of creative, and strategic data experts, focused on delivering exceptional work.
• Strategic Influence : Your insights and leadership will have a meaningful impact on the direction of Storyful Intelligence and the success of our clients' brand communications.
• Professional Growth : Ample opportunities for growth and development in a fast-paced, high-impact environment, with leadership opportunities as Storyful continues to grow.
• Competitive Compensation : Attractive salary and performance-based incentives, as well as benefits and a flexible work culture.

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Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

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Business Area: Dow Jones - Risk

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status:

Non-Union role

Base Pay Range: $170,000 - $190,000 + 20% bonus

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).