Director, Logistics Operations

Stryker Corporation; Plainfield (IN); On-site; USD 160,000 - 267,000; Full time

Job summary

Stryker Corporation seeks a Director of CDC 1 Operations to provide strategic and operational leadership for inbound, warehousing, and outbound distribution. You will drive cost reduction, capacity planning, and continuous improvement across internal teams and 3PLs to ensure safety, quality, and service excellence.

Lead multi-year capacity and operating plans, assess equipment and labor needs, and develop contingency strategies to support growth and customer demand.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, Engineering, or a related field required; master’s degree preferred.
• Ten or more years of progressive leadership experience in warehousing, distribution, supply chain, logistics, or related operations.
• Demonstrated experience leading large-scale operations and managing 3PL performance, budgets, service levels, and strategic plans.
• Experience with warehouse management systems, operational reporting, capital planning, and continuous improvement.
• Medical-device or other regulated-industry experience preferred.
• Strong leadership, financial, analytical, negotiation, communication, and change-management skills.

Responsibilities

• Lead end-to-end CDC 1 operations, including receiving, storage, replenishment, picking, packing, value-added services, and shipping.
• Ensure inbound and outbound operations meet safety, quality, service, accuracy, and delivery expectations.
• Identify constraints, manage escalations, and maintain effective routines for peak periods, launches, and disruptions.
• Manage 3PL relationships, service-level expectations, performance scorecards, and escalation processes.
• Hold providers accountable for safety, quality, delivery, cost, staffing, productivity, and contractual commitments.
• Partner with Procurement, Finance, Quality, and Legal on commercial reviews, corrective actions, and improvement plans.
• Oversee labeling, packaging, kitting, configuration, inspection, rework, and other product-specific services.
• Ensure services are properly planned, staffed, documented, and executed to approved quality and work-instruction requirements.
• Evaluate new requests and improve capacity, cost, quality, and turnaround time.
• Develop and manage the operating budget, forecasts, financial controls, and cost-reduction commitments.
• Improve labor, space, equipment, packaging, transportation, and 3PL productivity without compromising safety, quality, or service.
• Prepare business cases for capital, automation, technology, and facility investments.
• Develop multi-year capacity and operating plans based on volume, product mix, inventory, acquisitions, and business growth.
• Assess labor, storage, dock, equipment, technology, and throughput requirements and maintain a prioritized improvement roadmap.
• Develop contingency and business-continuity plans for operational, facility, technology, labor, and transportation risks.
• Ensure compliance with applicable company policies, quality-system requirements, work instructions, trade requirements, and regulatory obligations.
• Maintain effective inventory accuracy, traceability, cycle-counting, discrepancy-resolution, and product-handling controls.
• Partner with Safety and Quality teams on audits, investigations, corrective actions, and risk reduction.
• Use data, root-cause analysis, Lean principles, standard work, and performance metrics to improve flow and eliminate waste.
• Sponsor improvements to safety, quality, service, productivity, inventory accuracy, storage density, and customer experience.
• Ensure warehouse systems, reporting, automation, and material-handling solutions support scalable operations.
• Build, coach, and develop a high-performing CDC leadership team with clear accountability and succession plans.
• Ensure appropriate staffing, training, cross-training, engagement, and workforce planning.
• Communicate performance, priorities, risks, and recovery plans to senior leaders and cross-functional partners.

Skills

Strategic leadership

3PL management

Budget management

Quality systems

Data analysis

Education

Bachelor’s degree in related field

Master’s degree preferred

Tools

WMS

Job description

Work Flexibility: Onsite Position Summary

The Director, CDC 1 Operations provides strategic and operational leadership for CDC 1. The role is accountable for safe, compliant, reliable, and cost-effective inbound, warehousing, value-added services, inventory management, order fulfillment, and outbound distribution. The Director leads internal teams and third-party logistics providers, drives continuous improvement and cost reduction, and develops capacity and investment plans to support future growth and customer needs.

Essential Duties and Responsibilities

Operational Leadership

• Lead end-to-end CDC 1 operations, including receiving, storage, replenishment, picking, packing, value-added services, and shipping.
• Ensure inbound and outbound operations meet safety, quality, service, accuracy, and delivery expectations.
• Identify constraints, manage escalations, and maintain effective routines for peak periods, launches, and disruptions.

Third-Party Logistics Management

• Manage 3PL relationships, service-level expectations, performance scorecards, and escalation processes.
• Hold providers accountable for safety, quality, delivery, cost, staffing, productivity, and contractual commitments.
• Partner with Procurement, Finance, Quality, and Legal on commercial reviews, corrective actions, and improvement plans.

Value-Added Services

• Oversee applicable labeling, packaging, kitting, configuration, inspection, rework, and other product-specific services.
• Ensure services are properly planned, staffed, documented, and executed to approved quality and work-instruction requirements.
• Evaluate new requests and improve capacity, cost, quality, and turnaround time.

Cost, Productivity, and Budget Management

• Develop and manage the operating budget, forecasts, financial controls, and cost-reduction commitments.
• Improve labor, space, equipment, packaging, transportation, and 3PL productivity without compromising safety, quality, or service.
• Prepare business cases for capital, automation, technology, and facility investments.

Strategic Planning and Growth

• Develop multi-year capacity and operating plans based on volume, product mix, inventory, acquisitions, and business growth.
• Assess labor, storage, dock, equipment, technology, and throughput requirements and maintain a prioritized improvement roadmap.
• Develop contingency and business-continuity plans for operational, facility, technology, labor, and transportation risks.

Safety, Quality, Inventory, and Compliance

• Ensure compliance with applicable company policies, quality-system requirements, work instructions, trade requirements, and regulatory obligations.
• Maintain effective inventory accuracy, traceability, cycle-counting, discrepancy-resolution, and product-handling controls.
• Partner with Safety and Quality teams on audits, investigations, corrective actions, and risk reduction.

Continuous Improvement and Technology

• Use data, root-cause analysis, Lean principles, standard work, and performance metrics to improve flow and eliminate waste.
• Sponsor improvements to safety, quality, service, productivity, inventory accuracy, storage density, and customer experience.
• Ensure warehouse systems, reporting, automation, and material-handling solutions support scalable operations.

People Leadership and Communication

• Build, coach, and develop a high-performing CDC leadership team with clear accountability and succession plans.
• Ensure appropriate staffing, training, cross-training, engagement, and workforce planning.
• Communicate performance, priorities, risks, and recovery plans to senior leaders and cross-functional partners.

Education and Experience

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, Engineering, or a related field required; master’s degree preferred.
• Ten or more years of progressive leadership experience in warehousing, distribution, supply chain, logistics, or related operations.
• Demonstrated experience leading large-scale operations and managing 3PL performance, budgets, service levels, and strategic plans.
• Experience with warehouse management systems, operational reporting, capital planning, and continuous improvement.
• Medical-device or other regulated-industry experience preferred.
• Strong leadership, financial, analytical, negotiation, communication, and change-management skills.

Key Success Measures

• Safety, quality, compliance, and inventory accuracy.
• Inbound processing, outbound delivery, order-cycle time, and customer service.
• Budget performance, validated cost savings, labor productivity, and 3PL service levels.
• Capacity readiness, value-added service performance, employee development, and completion of strategic initiatives.

United States of America Pay Ranges

US10: $159,900 - $266,500 USD Annual View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility

• Remote - Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.
• Field-based - You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.
• Onsite - Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.
• Hybrid - You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.